Vocabulary for Consumer Complaints and Returns
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Questions and Answers

The customer demanded a ______ for the faulty product

refund

The shirt was so ______ that it fell apart after one wash

stretched

The store refused to ______ the item without the original receipt

exchange

The company had to ______ for the damaged goods delivered to the customer

<p>apologize</p> Signup and view all the answers

The computer was so ______ that it constantly froze and stuck

<p>faulty</p> Signup and view all the answers

The sweater ______ after being washed in hot water

<p>shrank</p> Signup and view all the answers

The customer insisted on a ______ for the stained dress

<p>refund</p> Signup and view all the answers

The shoes were so ______ that they tore after a few uses

<p>worn</p> Signup and view all the answers

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