Podcast
Questions and Answers
What issue did the Complainant notice with the Panasonic Smart LED Television within two months of purchase?
What issue did the Complainant notice with the Panasonic Smart LED Television within two months of purchase?
Why couldn't the Complainant immediately file a complaint with the Retailer or Panasonic after noticing the issue with the TV?
Why couldn't the Complainant immediately file a complaint with the Retailer or Panasonic after noticing the issue with the TV?
What was suggested to the Complainant by the mechanics from Panasonic and the Retailer if the issue with the TV persisted?
What was suggested to the Complainant by the mechanics from Panasonic and the Retailer if the issue with the TV persisted?
What happened two days after the Complainant was suggested a possible motherboard replacement?
What happened two days after the Complainant was suggested a possible motherboard replacement?
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Why did the Complainant send a legal notice to Panasonic and the Retailer?
Why did the Complainant send a legal notice to Panasonic and the Retailer?
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What was Panasonic's response to the claims made by the Complainant in the consumer complaint?
What was Panasonic's response to the claims made by the Complainant in the consumer complaint?
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What did the service engineer recommend after inspecting the TV?
What did the service engineer recommend after inspecting the TV?
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Why did the Complainant file a consumer complaint in the District Commission?
Why did the Complainant file a consumer complaint in the District Commission?
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What was one of the outcomes of filing a consumer complaint against Panasonic and the Retailer?
What was one of the outcomes of filing a consumer complaint against Panasonic and the Retailer?
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