Podcast
Questions and Answers
What is the purpose of maintaining the Broad-Sheet for each series (NSC/KVP)?
What is the purpose of maintaining the Broad-Sheet for each series (NSC/KVP)?
- To track staff attendance
- To list all customers
- To maintain HO-wise particulars of issues and discharges (correct)
- To summarize monthly revenue
Posting of discharge particulars in SIR is required for certificates issued on or after 01.07.2016.
Posting of discharge particulars in SIR is required for certificates issued on or after 01.07.2016.
False (B)
What should be done with discrepancies noticed in booking figures?
What should be done with discrepancies noticed in booking figures?
Bring the fact to the notice of the Branch Officer.
The correctness of figures should be cross checked with those obtained from __________ software.
The correctness of figures should be cross checked with those obtained from __________ software.
Match the following Forms with their purpose:
Match the following Forms with their purpose:
What is the result of reconciling figures in the Detail Book Register of Discharges?
What is the result of reconciling figures in the Detail Book Register of Discharges?
Discharged certificates are always paid at the same office they were issued.
Discharged certificates are always paid at the same office they were issued.
What is the maximum amount specified for remittance to the sender for value payable postal articles?
What is the maximum amount specified for remittance to the sender for value payable postal articles?
Which officer should be informed in case of discrepancies regarding P.O. Certificates?
Which officer should be informed in case of discrepancies regarding P.O. Certificates?
Value payable postal articles can contain coupons or tickets.
Value payable postal articles can contain coupons or tickets.
In the DOP ERP application, how are VPMO collections supposed to be booked?
In the DOP ERP application, how are VPMO collections supposed to be booked?
The ______ shall have access to e-data of transactions in the DOP ERP application.
The ______ shall have access to e-data of transactions in the DOP ERP application.
What process is at par with that of eMO upon booking?
What process is at par with that of eMO upon booking?
What must the ledger of a registered customer not show?
What must the ledger of a registered customer not show?
Match the following terms with their meanings:
Match the following terms with their meanings:
The process for handling return eMOs is described as a ______ driven process.
The process for handling return eMOs is described as a ______ driven process.
What must be checked against copies of the sanctions before discharging P.O.certificates?
What must be checked against copies of the sanctions before discharging P.O.certificates?
A succession certificate is always required to authorize payment to the heirs of a deceased holder.
A succession certificate is always required to authorize payment to the heirs of a deceased holder.
What should be written below the minor's signature on the reverse of the P.O.Certificate?
What should be written below the minor's signature on the reverse of the P.O.Certificate?
The discharge of a P.O.certificate will be verified by the office of __________.
The discharge of a P.O.certificate will be verified by the office of __________.
What document must accompany payment of discharged P.O.certificates authorized by the holder?
What document must accompany payment of discharged P.O.certificates authorized by the holder?
All discrepancies should be noted through an objection statement or a half marginal memorandum.
All discrepancies should be noted through an objection statement or a half marginal memorandum.
Match the following values with their respective claims:
Match the following values with their respective claims:
What must the sanction from the sanctioning authority include regarding the value of the P.O.certificates?
What must the sanction from the sanctioning authority include regarding the value of the P.O.certificates?
What is the primary difference between Foreign Money Orders and IFS-eIMO?
What is the primary difference between Foreign Money Orders and IFS-eIMO?
The IFS helpdesk for IFS-EIMO is located in Chennai.
The IFS helpdesk for IFS-EIMO is located in Chennai.
Who conducts checks on the RTS payment document before releasing it to the customer?
Who conducts checks on the RTS payment document before releasing it to the customer?
The _____ service was started with the Instant Cash -UAE and Foreign Postal Administration of France.
The _____ service was started with the Instant Cash -UAE and Foreign Postal Administration of France.
Match the following services with their characteristics:
Match the following services with their characteristics:
Which Foreign Postal Administrations currently handle inbound and outbound Foreign Money Orders with India?
Which Foreign Postal Administrations currently handle inbound and outbound Foreign Money Orders with India?
The Accountant and AAO Money Order section must document any deviation noticed during checks.
The Accountant and AAO Money Order section must document any deviation noticed during checks.
What does IFS stand for in the context of IFS-eIMO?
What does IFS stand for in the context of IFS-eIMO?
Which document specifies that the checking of vouchers is conducted by the Savings Bank Control Organization?
Which document specifies that the checking of vouchers is conducted by the Savings Bank Control Organization?
The Stock and Issue Register (SIR) must be updated for all certificates issued after July 1, 2016.
The Stock and Issue Register (SIR) must be updated for all certificates issued after July 1, 2016.
What is the purpose of the Stock and Issue Register of P.O. Certificates?
What is the purpose of the Stock and Issue Register of P.O. Certificates?
All certificates issued prior to __________ must have their discharges recorded in the Stock and Issue Register.
All certificates issued prior to __________ must have their discharges recorded in the Stock and Issue Register.
What is the main concern when checking the returns from Head Post Offices?
What is the main concern when checking the returns from Head Post Offices?
Match the corresponding verification requirements for checking returns.
Match the corresponding verification requirements for checking returns.
What software implementation resulted in the discontinuation of SIR maintenance in PAOs?
What software implementation resulted in the discontinuation of SIR maintenance in PAOs?
The entries in the Stock and Issue Register should be temporary records.
The entries in the Stock and Issue Register should be temporary records.
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Study Notes
###Â Value Payable Articles
- Registered parcels, letters, and book packets can be sent as value payable articles if prepaid with postage and a registration fee.
- The maximum value payable for these articles is Rs. 5,000.
- Articles cannot contain coupons, tickets, or certificates for the "Snowball System" of goods sale.
Value Payable Articles - eMO System
- DOP ERP application handles the eMO system.
- The system tracks VPMO collections, payment, and reconciliation.
- Registered customers can send multiple eMOs at once with tracking features.
Value Payable Articles - RTS
- RTS stands for Return to Sender.
- The system tracks RTS details including the amount paid and updates the registered customer's account.
- The accountant verifies transactions and checks for any discrepancies.
- All payments are system-driven to avoid manual intervention.
###Â Foreign Money Orders & IFS-EIMO
- Foreign Money Orders (FMO) are paper-based, while IFS-EIMO is electronic.
- Both are handled according to Bilateral Agreements between India Post and other postal administrations.
- The CF Section, IR&GB Division of Postal Directorate manages FMO and IFS-EIMO rules, monitoring, and account adjustments.
- FMO Inbound and Outbound services are only available with Nepal, Bhutan, and some selected Designated Postal Administrations.
- IFS-EIMO Inbound services are available for Instant Cash -UAE and France.
- FMOs are received and delivered by designated Foreign Post offices in India.
- IFS-EIMO is handled by the IFS helpdesk at CEPT Mysore.
###Â Cash Certificates
- The Postal Accounts Office maintains a Stock and Issue Register (SIR) to track Cash Certificates.
- SIR entries include issue date, number, and denomination.
- After implementing PATRAM software, the SIR is no longer maintained, but it is still used for pre-2016 certificates.
- The PO Certificate discharge process is checked.
- For certificates issued before 01.07.2016, the process involves verifying if:
- There is a corresponding voucher for every payment.
- The discharge value matches the CGA report and e-lekha figures.
- Any discrepancies are notified to the Head Postmaster.
- If the certificate is discharged at a different office than the issue office, a letter of sanction is received.
- Interest paid is correct.
- Post-maturity interest is correct.
- Expenditure on account of the discharge of such certificates is checked against the copies of the sanctions.
- When payment is made to a deceased holder's heirs, a sanction must contain a certificate verifying the value of the certificates held by the deceased.
- Payment to minors must be accompanied by verification from the office of registration.
- Payment to a teacher from the Teachers' Provident Fund Account must be made only to the authorized person.
- Payment to a person authorized by the holder requires a letter of authority.
- Discrepancies are handled through an objection statement or a half marginal memorandum.
###Â Cash Certificates - Post 01.07.2016
- Discharge particulars are posted in FINACLE instead of SIR.
- A separate Broad-Sheet is prepared for each series (NSC/KVP) containing HO-wise particulars of issues and discharges.
- The Broad-Sheet figures are cross-checked with Finacle software and CSI data.
- Discrepancies are reported to the Branch Officer for action with the Postmaster.
###Â Cash Certificates - Abstracts and Registers
- Abstracts in Form D.G.(PA)-337 are used to track issue details.
- Registers in Form D.G.(PA)-338 are used to track discharge details.
- The figures from these forms are reconciled with the Detail Book.
###Â Cash Certificates - Office of Issue/Registration
- Since certificates can be discharged at a different office than the issue or registration office, adjustments are made to ensure entries are accurate for each Head Office.
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