Podcast
Questions and Answers
What is the main purpose of Value Added Analysis?
What is the main purpose of Value Added Analysis?
- To identify steps that are necessary for the business to run smoothly
- To assess the overall efficiency of a process
- To eliminate unnecessary steps in a process (correct)
- To determine the revenue potential of a business
Which of the following steps is an example of a value-added activity?
Which of the following steps is an example of a value-added activity?
- Notifying the customer of the repair status
- Following up with the customer after the repair
- Recording defects in an information system
- Diagnosing the problem with a washing machine (correct)
What is Business Value Added (BVA) analysis used to identify?
What is Business Value Added (BVA) analysis used to identify?
- Steps that directly contribute to the customer's desired outcome
- Steps that are required by regulatory requirements
- Steps that reduce business losses
- Steps that are necessary for the business to run smoothly (correct)
Why is the step 'Record defect' not considered value-added for the customer?
Why is the step 'Record defect' not considered value-added for the customer?
When determining whether a step is Business Value Added (BVA), which of the following questions should be asked?
When determining whether a step is Business Value Added (BVA), which of the following questions should be asked?
What is the benefit of eliminating non-value-added activities in a process?
What is the benefit of eliminating non-value-added activities in a process?
What is the primary reason the company records defects and their resolution?
What is the primary reason the company records defects and their resolution?
What category would handovers and context switches fall under in Value Added Analysis?
What category would handovers and context switches fall under in Value Added Analysis?
What is the main benefit of detecting frequent defects in the washing machine?
What is the main benefit of detecting frequent defects in the washing machine?
What is the primary goal of Value-Added Analysis?
What is the primary goal of Value-Added Analysis?
What is the purpose of breaking down each task in a process into steps in Value-Added Analysis?
What is the purpose of breaking down each task in a process into steps in Value-Added Analysis?
What type of activity would a customer be unwilling to pay for?
What type of activity would a customer be unwilling to pay for?
What is a characteristic of a Value-Adding (VA) step?
What is a characteristic of a Value-Adding (VA) step?
What is the goal of Value Added Analysis?
What is the goal of Value Added Analysis?
What is NOT a category into which each step is classified in Value-Added Analysis?
What is NOT a category into which each step is classified in Value-Added Analysis?
What question can help determine if a step is Value-Adding (VA)?
What question can help determine if a step is Value-Adding (VA)?
What is a result of removing a Value-Adding (VA) step from a process?
What is a result of removing a Value-Adding (VA) step from a process?