UPS Product Knowledge and Sales Strategies

Questions and Answers

What is one instructional strategy adopted for this module?

Learner engagement

What are the key objectives of this module? (Select all that apply)

Use the UPS Selector tool to find the best UPS (correct)

Talk about additional selling features of Easy UPS, Smart-UPS, and Smart-UPS On-Line (correct)

Learn about advanced engineering principles

Select and sell the right UPS solution (correct)

The UPS Selector tool is not included in the module.

False

Match the following UPS features with their descriptions:

Single PC = Identifies needed UPS protection Network closet = Typical IT equipment location Small office = Business relevant decision Large networks = Higher power and runtime requirements Signup and view all the answers

The two types of UPS form factors are and .

tower, rack-mount Signup and view all the answers

Name one key differentiating factor for UPS selection.

Power capacity Signup and view all the answers

What is the recommended duration to complete this module?

15 minutes Signup and view all the answers

Study Notes

Instructional Strategy Overview

Engaging strategies involve storytelling, check-your-understanding activities, and visually appealing content presentations.
Interactivity through "click and reveal" elements enhances learner engagement.
Focus on developing product knowledge, specifically additional selling features of UPS systems.

Module Purpose and Structure

Designed to teach selection and selling of single-phase UPS solutions within 15 minutes.
Objectives include identifying the correct UPS solutions and utilizing the UPS Selector tool for optimal product recommendations.
Covers three main topics: How to Choose and Sell the Right UPS, Additional Selling Features, and the UPS Selector Tool.

Single-phase UPS Range

Selection of the appropriate UPS is crucial for business operations.
The single-phase UPS range offers diverse products suitable for various applications including Easy UPS, Smart-UPS, and Smart-UPS On-Line.

Key Differentiating Factors for UPS Selection

Critical factors influencing UPS selection include:
- Environment: Identify the IT equipment needing UPS protection, ranging from single PCs to large networks.
- Form Factor: UPSs are available in tower and rack-mount designs for space optimization.
- Power Capacity: Defines the amount of power a UPS can handle.
- Runtime: Duration the UPS can sustain power during an outage.
- Management and Service Capabilities: Important for monitoring and maintaining UPS performance.

UPS Form Factors

Rack-mounted UPS: Suitable for customers needing to maximize hardware placement in enclosures.
Tower UPS: Ideal for environments with available floor space, providing a compact and efficient solution.

How to Sell Approach

Recommend UPS solutions based on key differentiating factors tailored to the customer's needs.
Utilize the UPS Selector tool for accurate product identification and recommendations.

Description

This quiz explores instructional strategies for learner engagement in the context of UPS product knowledge. Through storytelling and interactivity, participants will learn to select and sell the right UPS solutions. Assess your understanding of the additional selling features and scenarios presented.