Updating Customers' Details in Enserve App

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What can you find under the Cash Collection tab?

Rostering schedules

Management of cash collections (correct)

Information related to petty cash transactions

Details about UPI transactions

Which step directs you to explore different types of collections on the Enserve app?

Step 3: Navigate to the Collection Page

Step 1: Access the Dashboard

Step 2: Search for Collections

Step 4: Explore Collection Tabs (correct)

What does the Petty Cash Collection tab help in managing?

UPI transactions

Payment reconciliation

Collection of cash from various sources

Day-to-day expenses or reimbursements (correct)

What can you do within the Card Collection tab in Enserve app?

Track card transactions and view payment details Signup and view all the answers

When is the Coupon application step in the invoicing process?

Right before the payment stage Signup and view all the answers

What does the Clear Cart button do in Enserve app's checkout process?

Removes all items from the cart Signup and view all the answers

What action should be taken if an amount in the finance method does not match the expected value?

Click 'amount-mismatch' Signup and view all the answers

Who should be contacted for stock transfer and freebies related queries?

Post then Meet Signup and view all the answers

Which team should be contacted for credit note & collection discrepancies in Gujarat & Madhya Pradesh?

Finance Team (Zone Wise) Signup and view all the answers

What is the correct process for generating a new spin for customers whose spin was missed?

Generate a new spin by entering the relevant invoice ID Signup and view all the answers

What does the Enserve app's UPI Collection tab allow you to do?

Track collections made through Unified Payments Interface (UPI) transactions Signup and view all the answers

Where can users typically find diverse types of collections categorized on the Enserve app?

Collection Tabs on the Collection page Signup and view all the answers

Which step in the process involves searching for 'Collections' after accessing the Dashboard in the Enserve app?

Step 2: Searching for Collections Signup and view all the answers

What action can be performed using the 'Coupon application' step in the invoicing process?

Apply discounts to the invoice Signup and view all the answers

How does the 'Clear Cart Button' in the Enserve app's checkout process contribute to service flow management?

Reset the cart for billing before services Signup and view all the answers

In what way does the 'Intermediate audit' feature contribute to revenue and collection management?

Check store finances at any time of the day Signup and view all the answers

What is the correct escalation path for a service-related issue in Enserve app?

Support Team -> Post then Archi Signup and view all the answers

How can you generate a new spin for customers whose spin was missed in Enserve app?

Enter the relevant invoice ID Signup and view all the answers

What happens if there is a revenue amount mismatch in the finance method on Enserve app?

'Amount-mismatch' pop-up appears with the expected amount mentioned Signup and view all the answers

Which team should be reached out to for Price Mismatch issues on Enserve app?

Support Team -> Post then Catalogue Team Signup and view all the answers