PM Midterm
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Questions and Answers

Which scenario exemplifies a project as opposed to ongoing operations?

  • A fast-food restaurant serving customers daily.
  • An electric company providing power to its customers.
  • A manufacturing plant producing the same car model each year.
  • A software company releasing a new version of its operating system. (correct)

A project manager discovers that the project's original budget is insufficient due to unforeseen material cost increases. Which constraint is MOST directly affected?

  • Schedule
  • Budget (correct)
  • Stakeholder Support
  • Scope

During the executing phase of a construction project, a significant design flaw is discovered that necessitates a major rework. Which project life cycle phase should the project team revisit to address and mitigate the impact of this flaw most effectively?

  • Initiating
  • Monitoring & Controlling
  • Planning (correct)
  • Closing

Which of the following BEST demonstrates the application of a project management principle focused on stakeholder engagement?

<p>Creating a communication plan that identifies stakeholders, their information needs, and methods of communication. (A)</p> Signup and view all the answers

A non-profit organization is initiating a project to provide clean water to a rural community in a developing country. Which factor presents the MOST significant implication of global project management?

<p>Cultural differences in work ethics and communication styles within the community. (C)</p> Signup and view all the answers

A project team is struggling to meet deadlines due to unclear task assignments and a lack of coordination. Which project management technique would MOST effectively address this issue?

<p>Defining a clear Work Breakdown Structure (WBS). (B)</p> Signup and view all the answers

What BEST describes benefits of utilizing project management techniques?

<p>Increased likelihood of meeting project objectives within defined constraints. (B)</p> Signup and view all the answers

Which scenario most effectively demonstrates balancing project constraints to ensure stakeholder satisfaction?

<p>A project leader prioritizes resource leveling to avoid over-allocation, extending the project timeline but minimizing team burnout and costs. (D)</p> Signup and view all the answers

How does an iterative approach to project management, such as Agile, primarily address the inherent project attribute of uncertainty?

<p>By continuously reassessing risks and adjusting the project plan during short development cycles. (C)</p> Signup and view all the answers

In the context of project management, what is the most significant implication of not clearly defining the project's objective during initiation?

<p>All of the above. (D)</p> Signup and view all the answers

How should a project manager best handle a situation where a critical resource becomes unavailable midway through the performing phase of a project?

<p>Assess the impact on the project's critical path, explore alternative resources, and adjust the project plan in consultation with stakeholders. (C)</p> Signup and view all the answers

Which action primarily contributes to mitigating risks associated with quality during the 'performing' phase of the project life cycle?

<p>Implementing rigorous quality control processes, including regular inspections and testing, as outlined in the project quality plan. (D)</p> Signup and view all the answers

Which of the following scenarios exemplifies the most effective application of the critical path method in project management?

<p>A project team prioritizes managing the critical path, allocating extra resources to activities on this path and closely monitoring them for potential delays. (A)</p> Signup and view all the answers

In a project schedule, an activity is identified as having 'free slack.' What implication does this have for project management decision-making?

<p>The activity can be delayed without affecting the project completion date or delaying any successor activities. (C)</p> Signup and view all the answers

How does the use of a Gantt chart enhance project control and communication among stakeholders?

<p>By visually representing the project schedule, showing activity timelines, dependencies, and progress against the plan. (D)</p> Signup and view all the answers

What is the most critical step in the project control process when significant variances between planned and actual progress are identified?

<p>Taking corrective action to address the root causes of the variances and bring the project back on track. (C)</p> Signup and view all the answers

A project is experiencing delays due to unforeseen circumstances. What is the most effective approach to mitigate the impact of these delays on the project schedule?

<p>Adjusting the project schedule to incorporate the delays and re-evaluating the critical path and resource allocation. (A)</p> Signup and view all the answers

A project manager receives a change request that, if implemented, would significantly alter the project's scope. What is the most critical step in managing this change?

<p>Assessing the impact of the change on the project's schedule, budget, resources, and quality before making a decision. (B)</p> Signup and view all the answers

Why is it essential to regularly update the project schedule with actual start and finish dates of activities?

<p>To recalculate the critical path and slack, providing an accurate picture of the project's current status and potential impact on completion date. (C)</p> Signup and view all the answers

Which strategy for controlling the project schedule involves adding resources to critical path activities to accelerate their completion?

<p>Crashing (C)</p> Signup and view all the answers

What unique aspect of information systems (IS) development projects significantly influences scheduling strategies compared to traditional projects?

<p>The iterative nature, rapid changes in technology, and evolving user requirements. (A)</p> Signup and view all the answers

How do daily stand-up meetings in Agile project management contribute to effective schedule control?

<p>By facilitating quick updates on progress, identifying impediments, and enabling rapid adjustments to the sprint plan. (C)</p> Signup and view all the answers

A project manager discovers significant resistance from a key stakeholder group after the project has commenced. Which action could have best mitigated this issue?

<p>Developing a comprehensive stakeholder engagement plan early in the project lifecycle. (C)</p> Signup and view all the answers

A global project is facing delays due to consistent misinterpretations of requirements by the development team located in a different country. Besides language barriers, what is the most likely underlying cause?

<p>Differences in cultural understanding and communication styles. (C)</p> Signup and view all the answers

An organization is deciding between three potential projects: Project Alpha, Project Beta, and Project Gamma. Project Alpha has the highest potential financial return but also the highest risk. Project Beta has a moderate return and moderate risk. Project Gamma has a low return but very low risk. Given the organization's strategic goal of long-term sustainability over short-term gains, which project aligns best?

<p>Project Gamma, aligning with long-term sustainability through low risk. (A)</p> Signup and view all the answers

You are managing a project with many stakeholders. How do you ensure that each stakeholder's expectations are realistically managed throughout the project lifecycle?

<p>Develop a register that contains information about all stakeholders, their roles, and their expectations. (B)</p> Signup and view all the answers

A project manager is drafting a Request for Proposal (RFP) for a new software development project. Which element is MOST critical to include to ensure prospective vendors submit accurate and comparable proposals?

<p>A comprehensive description of the project's objectives, scope, and technical requirements. (D)</p> Signup and view all the answers

During the execution phase, a key stakeholder expresses dissatisfaction with the project's direction, citing a lack of alignment with their initial expectations. What is the MOST effective approach to address this situation?

<p>Meet with the stakeholder to understand their concerns, evaluate the impact of potential changes, and collaboratively find a solution. (A)</p> Signup and view all the answers

What is the primary purpose of a project charter?

<p>To formally authorize the project and provide the project manager with the authority to proceed. (C)</p> Signup and view all the answers

In a matrix organizational structure, a project manager is likely to face challenges in:

<p>Securing necessary resources due to shared reporting lines. (A)</p> Signup and view all the answers

How can changes or modifications to a project or product’s scope indicate that project stakeholders aren’t engaged or aligned with the project objectives?

<p>Scope creep or frequent requests for modifications could signify that stakeholders' expectations and needs were not adequately addressed during the project's initial planning faze. (A)</p> Signup and view all the answers

In a Responsibility Assignment Matrix (RAM), what critical guideline ensures clear accountability within a project?

<p>Every work item should have only one individual assigned as the person with primary responsibility. (A)</p> Signup and view all the answers

How does a Responsibility Assignment Matrix (RAM) primarily contribute to project management effectiveness?

<p>By clarifying the roles and accountabilities of team members in relation to project tasks. (D)</p> Signup and view all the answers

What is the MOST significant outcome of effectively sequencing project activities using a network diagram?

<p>It establishes the logical relationships between activities, defining the sequence of how work will be performed. (B)</p> Signup and view all the answers

Consider a project activity where the design phase must be approved before procurement can commence. Which dependency BEST describes this relationship?

<p>Finish to Start (FS) (A)</p> Signup and view all the answers

In project scheduling, what does the 'Comprehensive Activity List' ensure?

<p>Including all activities needed to complete the project, and to avoid omissions. (B)</p> Signup and view all the answers

During the 'Defining Activities' process, what critical consideration is often overlooked that can significantly impact project timelines?

<p>The wait times between activities because of resource constraints or dependencies. (D)</p> Signup and view all the answers

Two teams are working on a project. Team A begins testing as soon as Team B starts development. What kind of dependency does this exemplify?

<p>Start to Start (SS) (B)</p> Signup and view all the answers

Which of the following BEST describes the relationship between the Work Breakdown Structure (WBS) and activity sequencing?

<p>The Work Breakdown Structure (WBS) is used to develop the sequence of work packages. (D)</p> Signup and view all the answers

Why is a visual representation, such as Figure 4.4 (page 117) depicting a Responsibility Assignment Matrix (RAM), beneficial for project teams?

<p>It shows all individuals associated with each work item and all work items associated with each individual, enhancing clarity and coordination. (A)</p> Signup and view all the answers

In a Finish to Finish (FF) dependency, how does the completion of Activity A relate to the completion of Activity B?

<p>Activity B cannot finish until Activity A finishes. (B)</p> Signup and view all the answers

Flashcards

What is a Project?

An endeavor to achieve a specific goal through a unique set of interconnected tasks using resources effectively.

What is a Clear Project Objective?

A clearly defined goal for the project, often including specific deliverables, a schedule, and a budget.

What are Project Deliverables?

Tangible items or results produced by the project, showing what it has accomplished.

What is a Project Planning Process?

The roadmap, scope, and Work Breakdown Structure (WBS) to define how to achieve the project goals.

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What are Scope, Budget and Schedule?

Scope outlines what needs to be done, budget constrains financial resources, and schedule sets time limits.

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What are the Project Lifecycle Phases?

Initiating, Planning, Executing/Performing, Monitoring & Controlling, and Closing.

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What is Risk Management?

Identifying, analyzing, documenting, and planning a response to project risks.

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Stakeholder Register

A document with details on stakeholders, including contact info, roles, expectations, and potential issues.

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Issue Log

A running log of specific problems, questions, or concerns voiced by project stakeholders.

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Culture and Customs

Understanding and respecting culture and customs to build trust and achieve goals.

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Project Identification

Recognizing a business need or deficiency that can be addressed through a dedicated project.

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Project Charter

The formal go-ahead document that authorizes the start of a project.

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Request for Proposal (RFP)

A document requesting proposals from vendors or contractors for a specific project or need.

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Stakeholder Engagement

Strategies to productively involve stakeholders in a project.

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Productive Working Relationships

Positive working relationships with stakeholders involved in the project.

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Stakeholder Alignment

Changes/modifications to project/product requirements reveal disengaged/unaligned stakeholders.

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Project Attributes

A project has a defined goal, involves linked tasks, uses resources, has a timeline, may be unique, serves a customer, and involves uncertainty.

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Project Constraints

Balancing project scope, budget, and schedule while managing resources, quality, risks, and stakeholder satisfaction.

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Project Life Cycle Phases

Initiating, planning, performing (executing), and closing.

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Project Objective

Clearly stating what the project aims to achieve.

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Project Scope Document

A document that details the deliverables and boundaries of the project.

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Responsibility Assignment Matrix (RAM)

A matrix that defines who is responsible for each work item in the WBS.

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Purpose of RAM

To clarify roles and accountability on a project.

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Defining Activities

Break down work packages into specific tasks.

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Comprehensive Activity List

A complete list of all tasks required to finish the project.

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Network Diagram

Defines in what order activities will be performed.

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Network Diagram

Illustrates the logical relationships between activities.

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Finish to Start (FS)

Activity A must finish before Activity B can start.

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Start to Start (SS)

Activity B can start as soon as Activity A starts.

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Finish to Finish (FF)

Activity B cannot finish until Activity A finishes.

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Activity Sequencing Techniques

PERT, CPM, and PDM techniques.

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Critical Path

The longest sequence of activities that determines the shortest possible project duration.

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Slack (Float)

The amount of time an activity can be delayed without delaying the project completion date.

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Gantt Chart

A bar chart that visually represents a project schedule.

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Resource Leveling

Optimizing resource allocation to avoid overallocation.

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Fast Tracking

Compressing the project schedule by performing activities in parallel.

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Crashing

Compressing the project schedule by adding more resources.

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Project Control Process

Monitoring actual progress, comparing it to planned progress, and taking corrective action when needed.

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Update Project Schedule

Regularly revising the project schedule to incorporate actual start and finish dates, recalculating the critical path and slack.

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Control Schedule

Strategies for keeping the project on track, including resource leveling, fast tracking, and crashing.

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Study Notes

  • Foundational project management concepts and stakeholder engagement are introduced

Learning Objectives

  • A project requires definition and differentiation from operations
  • Key project attributes include a clear objective, interdependent tasks, various resources, specific timeframe, uniqueness, a sponsor/customer, and a degree of uncertainty
  • Project objectives and deliverables need explanation
  • Examples of different project types include staging a production, product development, and wedding planning
  • Project success relies on managing constraints like scope, quality, schedule, budget, resources, risks, customer satisfaction, and stakeholder support
  • The project life cycle includes initiating, planning, executing/performing, monitoring/controlling, and closing phases
  • Project management principles need definition and application
  • Project planning involves defining the objective, scope, and Work Breakdown Structure (WBS)
  • Key elements of the executing/performing process requires identification
  • Stakeholder engagement requires a stakeholder register
  • Awareness of cultural differences, currency, and regulations is needed for global project management
  • The Project Management Institute (PMI) plays a significant role
  • Utilizing project management techniques has benefits

Key Concepts and Definitions

  • Project: An endeavor to achieve a specific objective through a unique set of interrelated tasks using resources effectively.
  • Project Attribute: Clear Objective
  • Clear Objective: A well-defined goal with deliverables, schedule, and budget, requiring a clear vision
  • Project Attribute: Series of Interdependent Tasks
  • Series of Interdependent Tasks: Activities performed in sequence to meet goals
  • Project Attribute: Resources
  • Resources: People, equipment, materials, and needed facilities
  • Project Attribute: Specific Time Frame
  • Specific Time Frame: Defined project start and end dates
  • Project Attribute: Unique Endeavor
  • Unique, One-Time Endeavor: Projects are not routine operations
  • Project Attribute: Sponsor or Customer
  • Sponsor or Customer: Provides funding and defines project requirements
  • Project Attribute: Uncertainty
  • Degree of Uncertainty: Projects involve assumptions and estimates for budget, schedule and work scope
  • The Project Objective: The overall project goal with deliverables, schedule, budget, and expected benefits/outcomes that is agreed upon by the customer
  • Project Deliverable: Tangible product made by the team
  • Project Constraints:
    • Scope: Work needed to produce deliverables and meet objectives. Requirement prioritization is important
    • Quality: Meeting requirements and customer satisfaction where expectations must be defined early
    • Schedule: Timetable specifying when tasks begin and end
    • Budget: Approved amount the project sponsor pays for acceptable project deliverables
    • Resources: People, materials, equipment, and required facilities
    • Risks: Potential events that negatively impact objectives
    • Customer Satisfaction: Meeting or exceeding expectations and sustaining a positive working relationship
    • Stakeholder Support: Engaging stakeholders to meet objectives

The Project Life Cycle

  • The project life cycle includes initiating, planning, executing, monitoring and controlling, and closing.

  • Initiating involves:

    • Identifying a need, problem or opportunity
    • Selecting projects
    • Developing a project charter that includes rationale, objective, benefits and requirements
    • Determining if a Request for Proposal (RFP) is needed
  • Planning:

    • Defining the project scope
    • Identifying resources
    • Developing a schedule and budget
    • Identifying risks
    • Developing a baseline plan as well as what needs to be done and by who
    • Involving the people who will do the work
  • Performing (Executing):

    • Project objectives are being completed
    • Monitoring and controlling progress
    • Taking actions as needed
    • Managing changes with sponsor approval
    • Customer satisfaction occurs with deliverables acceptance
  • Closing:

    • Collecting and making final payments
    • Staff recognition occurs with evaluation
    • Conducting a post-project evaluation
    • There is documenting of lessons
    • Project documents are archived
  • Project management is planning, organizing, coordinating, leading, and controlling resources to achieve objectives

  • Stakeholder: Individual, group, or organization that may affect or be affected by project decisions

  • Stakeholder Engagement Process:

    • Identify: Identify all stakeholders, starting broadly and refining as needed
    • Understand and Analyze: Understand their feelings, beliefs, and analyzing power, attitude, and expectations
    • Prioritize stakeholders based on their interest and potential impact
    • Engage: Work together and elicit requirements as well as resolve issues through written, verbal, formal/informal communications
    • Monitor stakeholder engagement for satisfaction and adjusting strategies while obtaining feedback
  • Stakeholder Register: Containing contact information, roles, expectations and influence

  • Issue Log: Record of specific issues, concerns, or questions raised by stakeholders

  • Globalization adds project complexity

  • Awareness of cultural differences, currency, government regulations, and workforce availability ensures global success

  • Helpful Competencies: Foreign language skills, knowledge of cultures, geography, world history, international economics, and awareness of customs

  • Project Management Institute (PMI): A worldwide not-for-profit association of practitioners that publishes A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and offers certifications and educational programs

Critical Success Factors

  • Planning and communication is critical to prevent or minimize problems
  • A clear, well thought-out plan is important before project start
  • There must be a clear objective defines in terms of end-product deliverable, schedule, and budget agreed upon by the customer
  • The project requires sponsor as partner
  • Ongoing communication helps achieve customer satisfaction
  • Actual progress needs measuring for control effectiveness
  • Project performance evaluation provides feedback after completion
  • Understanding culture and customs demonstrates respect and trust

Benefits of Project Management

  • Improved efficiency and effectiveness
  • Better control over scope, schedule, and budget
  • Enhanced customer satisfaction
  • Increased stakeholder support
  • Reduced risks
  • Improved team collaboration and communication
  • Understanding project attributes is vital to define and manage projects
  • Balancing project constraints requires proactive planning, communication as well as problem-solving
  • The project life cycle has a framework for project organization and management
  • Stakeholder engagement ensures project success
  • Global management requires cultural awareness and sensitivity
  • Critical success factors provide a practical guide to project execution

Identifying and Selecting Projects

  • Identifying projects to address needs and opportunities
  • Project Selection involves evaluating and prioritizing based on strategic alignment
  • The Charter formally authorizes the project
  • Request for Proposal (RFP): Soliciting proposals to address project needs

Key Concepts

  • Project Identification: Recognizing a need, problem, or opportunity that can be addressed through a project
  • Project Selection: Evaluating potential projects and choosing the ones that align with the organization's strategic goals and priorities
  • Project Charter: A formal document that authorizes the project and provides the project manager with the authority to proceed
  • Request for Proposal (RFP): Soliciting external proposals
  • Projects arise via market demand, tech advances, and customer requests
  • Organizations have a process for identifying projects
  • The charter is a formal authorization that defines objectives, scope, identifying key people, and resources
  • An RFP solicits bids using objectives, scope, deliverables, and evaluation criteria as well as defined sections that include background and costs
  • Project identification and selection is critical
  • Project Selection involves developing criteria, gathering data, analyzing proposals, prioritizing projects, and selecting projects of greatest value

Stakeholder Performance Domain

  • This domain focuses on activities with stakeholders
  • Desired Outcomes: Productive relationships, agreement on objectives, and stakeholder satisfaction
  • Implementing strategies to promote involvement while identifying, understanding, prioritizing, engaging, and monitoring occurs

Interactions with Other Performance Domains

  • Stakeholders define requirements
  • Determining acceptance and quality criteria
  • Influencing results
  • Observing relations and monitoring levels of satisfaction
  • Changes or modifications to the project may indicate a lack of engagement

Building Relationships

  • Building relationships is important for projects through partnering with customers, subcontractors, vendors, networking, and trusted communications

Pre-RFP/Marketing

  • Pre-RFP marketing engages in activities before RFPs are released that shape customer thinking with intelligence gathering

Decision to Develop a Proposal

  • There are factors influencing the decision to bid or not to bid with risk and capabilities as well as a process to evaluate the opportunity by estimating resource availability

Creating a Winning Proposal

  • There are key elements involved in winning, by understanding needs through concise writing and valuable propositions

Proposal Preparation

  • Assign responsibilities while gathering information and reviewing the content of the proposal

Proposal contents should include

  • An executive summary, technical section
  • The technical sections contain an understanding of the problem, approach, technical, expertise, and work breakdown
  • The management section contains the team structure, roles, communication, and quality assurance
  • The cost section contains the detailing cost breakdowns

Pricing Considerations

  • Pricing strategies are impacted by market conditions, competition and risk

Simplified Project Proposal

  • A simplified approach will cover a description of project and objectives

Proposal Submission & Follow Up

  • Follow up with questions while reinforce key ideas, typical customer evaluations will review the technical approach, management, reference and costs

Contracts

  • Fixed-price contracts have set prices
  • Cost-reimbursement contracts agreements reimburse costs
  • Key contract terms define change management with property terms

Success

  • Success can be measured with satisfaction results and revenue generated

Developing the Schedule

  • The schedule is developed by estimating durations as well as start and completion

Estimate Activity Sources

  • Determine sources and estimate quantities

Estimate Activity Durations

  • Durations are impacted by work and delays that used expert tools

Managing The Project

  • A timeline is created by assigning resources to activities for earliest start and backward passing

Critical Path

  • Critical Path will help identify longest path with zero slack

Agile Projects Include

  • Agile projects utilize sprints and have daily stand-ups

  • Critical Path: The longest sequence of activities in a project plan that decides project duration

  • Slack: The amount of time an activity can be delayed without delaying the project completion date.

  • Gantt Chart: A type of bar chart detailing information

  • Resource Leveling: A technique used to improve resources

  • Fast Tracking: Process compress schedule via completing activities

  • Crashing: Process compress by task resources

Objective

  • The project objective is the foundation for project success
  • Quantifiable objectives need to be measurable
  • Modifying requires agreement of impact deliverables

Project Scope

  • The project scope has boundaries while the documents define customer needs and statements of work
  • Baselining manages the change control system with only approved changes

Quality Management

  • Quality Management defines how well project standards are met
  • Planning assures work meets requirements through inspections as well is monitoring it early through WBS

The Work Breakdown Structure

  • The breakdown structure deconstructs work by tasks and assigned responsibility
  • Responsibly assigns items with one primary person

Activities

  • Resources break down work into tasks and consolidated into activity list
  • This list would include needed wait times

Sequencing Activities

  • Activities will be used with diagrams to sequence performances
  • PDM defines network relations, using finish or start steps as well as laddering for efficiency

Repetitive Tasks

  • Maximize work with actions for efficiency

SDLC Projects

  • The SDLC systems is used as aid with key success from well defined plans

  • Project Attributes: Having goals through interdependent with customer and uncertainty

  • Project Constraints: Finishing work in budget with support

  • The generic cycle has 4 parts

  • Establish objectives through defined resources, defining and supporting the matrix

  • The WBS is how a project is broken into pieces in order to segment and assign budgets

  • The agile is incremental by sprint testing

Critical Path

  • The path identifies forward, which will determine the start and end for activities.

  • Critical Path will demonstrate the WBS to manage project is the hierarchical components, defining objects , rules as emphasized

  • It is the agile framework to manage software with roles of scrum team to manage the product backlog is used to produce a product increments

  • Also, the forward fast determines the steps which is known as the the critical steps

  • Project Charter requires Introduction

    • Introduce especially team members and alignment

Approval

  • It is an approval signatures and short easy reads that aligned perspective by clarifying

  • Background requires information with objectives through high levels as well actions and responsibilities in bounds

  • Deadlines are target costs or guesses when they have constraints or assumptions as well as dependencies

  • Also, create in involving the team to get signatures after feedback

  • Critical Path Analysis is a great tool to help manage

  • Concepts such as earliest known terms

  • Also, scheduling resources where we determine how much it'll cost

  • The challenges are how to manage and the difficulty in achieving those goals while adapting to change and schedule, for example when things are delayed

  • Therefore, we can create multiple teens for all the important tasks as well as set to require be determined as one to use the right tools for each sector

Historical Context

  • It helped identify a framework through management as well management philosophy with a structure that avoided delays as well as strategies for success that involved key stakeholders

  • The plan was to develop a program that used planning and control to manage timelines

  • Reliability Management Indicator (RMI) will make it easier with management plans with help for better timelines

  • Another important note the requirement will be set through the tech

  • Use multiple components for backup or a full bag and was important met as original at a specific purpose

  • It is helpful to avoid the naval labs that has interface with different resources with well defined goes

  • Also, there is a new one of emerging technology and national security

  • A lot can be learned from the people and how they work that are available for us to utilize that and what we need

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