Podcast
Questions and Answers
What is the main focus of Exambible's services?
What is the main focus of Exambible's services?
- Developing IT security software
- Offering IT exam practice study materials (correct)
- Providing IT infrastructure solutions
- Creating IT certification courses
What is the uptime percentage guaranteed by Exambible?
What is the uptime percentage guaranteed by Exambible?
- 99.9% (correct)
- 95%
- 100%
- 99.5%
What type of support does Exambible provide to its customers?
What type of support does Exambible provide to its customers?
- 24/5 Quality Support
- 12/7 Quality Support
- 24/7 Quality Support (correct)
- 24/6 Quality Support
What is the pass rate guaranteed by Exambible?
What is the pass rate guaranteed by Exambible?
What is the unique guarantee offered by Exambible?
What is the unique guarantee offered by Exambible?
What year was Exambible founded?
What year was Exambible founded?
What type of certifications does Exambible provide practice exams for?
What type of certifications does Exambible provide practice exams for?
What is the main benefit of using Exambible's services?
What is the main benefit of using Exambible's services?
What is the purpose of the services Create Incident, Password Reset, and Report outage in the Service Catalog?
What is the purpose of the services Create Incident, Password Reset, and Report outage in the Service Catalog?
What is used to control Application and Module access?
What is used to control Application and Module access?
What is the Import Set Table?
What is the Import Set Table?
What is a characteristic of importing data into ServiceNow?
What is a characteristic of importing data into ServiceNow?
How are Workflows moved between instances?
How are Workflows moved between instances?
What components are linked to from the baseline Service Catalog homepage?
What components are linked to from the baseline Service Catalog homepage?
Which of the following is not a characteristic of importing data into ServiceNow?
Which of the following is not a characteristic of importing data into ServiceNow?
What determines the relationships between tables in ServiceNow?
What determines the relationships between tables in ServiceNow?
What is a characteristic of a Service Catalog?
What is a characteristic of a Service Catalog?
What is the purpose of the Sequence field in a Service Catalog Item?
What is the purpose of the Sequence field in a Service Catalog Item?
What actions can a user select from the User menu? (Choose three.)
What actions can a user select from the User menu? (Choose three.)
What is a recommendation from ServiceNow about Update Sets?
What is a recommendation from ServiceNow about Update Sets?
What is a characteristic of Service Catalog variables?
What is a characteristic of Service Catalog variables?
What is the purpose of Order Guides in a Service Catalog?
What is the purpose of Order Guides in a Service Catalog?
What is the purpose of Catalog Items in a Service Catalog?
What is the purpose of Catalog Items in a Service Catalog?
What is the purpose of Interceptors in a Service Catalog?
What is the purpose of Interceptors in a Service Catalog?
What is the purpose of a Related List?
What is the purpose of a Related List?
Which of the following is NOT a valid ServiceNow User Authentication Method?
Which of the following is NOT a valid ServiceNow User Authentication Method?
Which section of the ServiceNow UI allows you to perform a global search?
Which section of the ServiceNow UI allows you to perform a global search?
What would NOT appear in the Application Navigator if 'service' is typed into the filter field?
What would NOT appear in the Application Navigator if 'service' is typed into the filter field?
How is a group defined in ServiceNow?
How is a group defined in ServiceNow?
Which of the following is NOT a way to generate an Event in ServiceNow?
Which of the following is NOT a way to generate an Event in ServiceNow?
What is the organization of data in a table described as?
What is the organization of data in a table described as?
Which of the following is a purpose of a Record Producer?
Which of the following is a purpose of a Record Producer?
What is a record in the context of ServiceNow?
What is a record in the context of ServiceNow?
What is the primary purpose of System Import Sets?
What is the primary purpose of System Import Sets?
What type of changes are captured in an Update Set?
What type of changes are captured in an Update Set?
What is the purpose of a UI Policy?
What is the purpose of a UI Policy?
What is the purpose of a Data Policy?
What is the purpose of a Data Policy?
What are the three components of a filter condition?
What are the three components of a filter condition?
What is a client in the context of ServiceNow?
What is a client in the context of ServiceNow?
What is true about Business Rules in ServiceNow?
What is true about Business Rules in ServiceNow?
Study Notes
ServiceNow Certified System Administrator (CSA) Exam
- Exambible is a company that provides high-quality IT exam practice study materials, including Cisco CCNA, CCDA, CCNP, CCIE, Checkpoint CCSE, and CompTIA A+ certification practice exams.
- Exambible guarantees that candidates will not only pass any IT exam at the first attempt but also gain a profound understanding of the certificates they have obtained.
Service Catalog
- A Service Catalog may include components such as Order Guides, Catalog Items, and Interceptors.
- The display sequence is controlled in a Service Catalog Item using the Sequence field in the Catalog Item form.
- From the User menu, users can select actions such as Log Out ServiceNow, Elevate Roles, and Impersonate Users.
Update Sets
- ServiceNow recommends avoiding the use of the Default Update set as an Update Set for moving customizations from instance to instance.
- Update Sets are used to move Workflows between instances.
Service Catalog Variables
- Service Catalog variables can only be used in Record Producers.
- Service Catalog variables can be used in Order Guides.
Permissions and Access Control
- Roles are used to control Application and Module access.
- Access Control Rules are used to control access to certain areas of the system.
Import Sets
- The Import Set Table is a staging area for imported records.
- An existing Transform Map can be used multiple times on the same import set.
Workflows
- Workflows are moved between instances using Update Sets.
- Events can be generated using Business Rules or Workflows.
User Interface and Navigation
- The baseline Service Catalog homepage contains links to components such as Record Producers, Order Guides, and Catalog Items.
- The Application Navigator allows you to perform a global search.
- The Banner frame is the section of the ServiceNow UI that allows you to perform a global search.
Groups and User Authentication
- A group is one record stored in the Group [sys_user_group] table.
- Valid Service Now User Authentication Methods include Local database, LDAP, and SSO.
Data and Tables
- A column is one field and a record is one row.
- The primary application used to load data into ServiceNow is System Import Sets.
Update Sets and Data Policies
- An Update Set captures changes made to tables, forms, views, and fields.
- Data Policies enforce data consistency.
UI Policies
- UI Policies can make fields read-only, mandatory, or hidden.
- States that you can make a field on a form using UI Policy include read-only, mandatory, and hidden.
Filters and Conditions
- The three components of a filter condition are Field, Operator, and Value.
- UI Policies can enforce mandatory data on a form.
Client and Server
- A client is an application or system that accesses a remote service or another computer system, known as a server.
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