Business GCSE Paper 2 Multiple Choice
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Questions and Answers

Which two factors can contribute to improved employee retention?

  • Introducing job rotation and providing training (correct)
  • Reduced employee autonomy and excessive communication
  • Decreased remuneration and reduced employee autonomy
  • Excessive communication and decreased remuneration
  • What are two examples of goods?

  • Education and hairdressing
  • Hairdressing and train journeys
  • Televisions and cars (correct)
  • Cars and education
  • Which two elements are part of the design mix?

  • Cost and quality
  • Price and materials
  • Cost and function (correct)
  • Price and quality
  • Which two stages are part of the product life cycle?

    <p>Growth and decline</p> Signup and view all the answers

    Which stakeholder group is involved in procurement?

    <p>Suppliers</p> Signup and view all the answers

    Which document outlines the ideal qualities of a job applicant?

    <p>Person specification</p> Signup and view all the answers

    Which stage is part of the sales process?

    <p>Product knowledge</p> Signup and view all the answers

    Which of the following is an internal source of finance?

    <p>Selling assets</p> Signup and view all the answers

    What is an example of a fringe benefit?

    <p>Company car</p> Signup and view all the answers

    What is the main purpose of a job specification?

    <p>To outline the skills required for a job</p> Signup and view all the answers

    What is ongoing training?

    <p>Training provided throughout an employee's career</p> Signup and view all the answers

    What is a barrier to effective communication?

    <p>Jargon</p> Signup and view all the answers

    What is a barrier to international trade?

    <p>Tariffs</p> Signup and view all the answers

    What is a non-financial method of motivating an employee?

    <p>Job rotation</p> Signup and view all the answers

    What is a stage in the sales process?

    <p>Customer engagement</p> Signup and view all the answers

    What is a type of organisational structure?

    <p>Hierarchical</p> Signup and view all the answers

    Study Notes

    Internal Sources of Finance

    • Share capital is an internal source of finance
    • Selling assets is an internal source of finance

    Recruitment Process

    • Job description and person specification are documents used by a business as part of its recruitment process
    • Job description states the duties and responsibilities of a job
    • Person specification states the qualities an employer is looking for in a new employee

    Barriers to Communication

    • Jargon is a barrier to effective communication

    Barriers to International Trade

    • Tariffs are a barrier to international trade

    Motivation

    • Job rotation is a non-financial method of motivating an employee

    Sales Process

    • Customer engagement is a stage in the sales process
    • Product knowledge is a stage in the sales process

    Organisational Structure

    • Hierarchical is a type of organisational structure

    Design Mix

    • Product is an element of the design mix
    • Price is an element of the design mix
    • Quality is an element of the design mix

    Employee Retention

    • Job rotation is a way to improve employee retention
    • Providing training is a way to improve employee retention

    Goods and Services

    • Cars and televisions are examples of goods
    • Education and train journeys are examples of services

    Product Life Cycle

    • Growth and decline are stages of the product life cycle

    Stakeholders

    • Procurement involves a business having a strong relationship with suppliers

    Fringe Benefits

    • Company car is a fringe benefit

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    Description

    Questions based on past papers from Edexcel GCSE Business Paper 2 exams

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