OG-RREG Part 1

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Questions and Answers

What is the authority behind the Fire Chief's powers?

Toronto Fire Services Regulation Act

City of Toronto By-law No. 132-1998 (correct)

Fire Protection Services Act

Emergency Management Act

What is one of the Fire Chief's responsibilities?

Responding to emergency calls

Overseeing the city's budget

Conducting fire safety inspections

Managing the Fire Protection Services (correct)

What is the purpose of the rules and regulations?

To establish qualifications for employment

To complement relevant guidelines and policies (correct)

To discipline officers and staff

To restrict the duties of administrative staff

What is expected of every member of the Toronto Fire Services?

Read and become familiar with all rules and regulations Signup and view all the answers

What is the consequence of not knowing the rules and regulations?

Neglect of duty Signup and view all the answers

What is the responsibility of a member who is off duty or not present when an order is read?

Make themselves aware and knowledgeable of any orders Signup and view all the answers

What is the role of the Fire Chief in determining qualifications for employment?

Determining and establishing qualifications and criteria Signup and view all the answers

What is one of the areas that the Fire Chief can create policies and procedures for?

Care and protection of all property belonging to the Toronto Fire Services Signup and view all the answers

What protocol should Toronto Fire Services members follow in their daily activities?

Chain of Command protocols Signup and view all the answers

What is the first step if a member feels they are not being treated fairly?

Request an interview with their Superior Officer Signup and view all the answers

Who is responsible for reviewing noteworthy incident reports?

District Chiefs Signup and view all the answers

What should members do with official communications?

Forward them through regular official channels Signup and view all the answers

When should members complete their incident reports?

At the end of their shift Signup and view all the answers

Under what circumstances can members initiate complaints or concerns outside of the Chain of Command?

In appropriate circumstances, as per corporate policies or legislation Signup and view all the answers

What should members do if they need to discuss a matter with a more Senior Officer?

Request their Officer to arrange an interview Signup and view all the answers

How often should District Chiefs review other reports?

By the end of next shift following completion of the report Signup and view all the answers

What is the highest authority in the Toronto Fire Services?

Fire Chief Signup and view all the answers

What are the divisions of the Toronto Fire Services?

Operations, Fire Prevention and Public Education, Training and Technical Operations, Administrative Services, Communications and Technology Signup and view all the answers

Who ranks next to the Fire Chief in authority?

Deputy Fire Chief Signup and view all the answers

What is the role of the Division Commander in the absence of the Deputy Fire Chief?

Performs the duties of the Deputy Fire Chief Signup and view all the answers

What is the term used to refer to all Toronto Fire Services employees?

Members Signup and view all the answers

How should members address Officers when conducting official business?

By their title of rank Signup and view all the answers

What is the obligation of members of the Toronto Fire Services?

To adhere to the policies and procedures of the Toronto Fire Services Signup and view all the answers

What is the consequence of violating any section of the rules and regulations?

Disciplinary action, up to and including dismissal Signup and view all the answers

What is the role of the Platoon Chiefs?

To command the Platoons under the direction of the Division Commander Signup and view all the answers

How many Platoons are there in the Operations Division?

4 Signup and view all the answers

Study Notes

Authority and Administration

The Fire Chief has authority to make general orders, policies, procedures, and regulations for the Toronto Fire Services.
The Fire Chief is responsible for the proper administration and efficient operation of the Toronto Fire Services.

Rules and Regulations

All members of the Toronto Fire Services are responsible for reading and becoming familiar with rules, regulations, and standard operating guidelines.
Lack of knowledge of rules and regulations is not an excuse for non-compliance.
Violation of rules and regulations may result in disciplinary action, up to and including dismissal.

Establishment of Toronto Fire Services

The Toronto Fire Services is established under the direction of the Fire Chief to provide Fire Protection Services for the City.
The Toronto Fire Services consists of the Fire Chief, Deputy Fire Chiefs, Division Commanders, Platoon Chiefs, District Chiefs, Captains, Firefighters, and administrative support staff.

Divisions and Senior Officers

The Toronto Fire Services is comprised of five divisions: Operations, Fire Prevention and Public Education, Training and Technical Operations, Administrative Services, and Communications and Technology.
Senior Officers include the Fire Chief, Deputy Fire Chiefs, Division Commanders, Division Chiefs, and Platoon Chiefs.

Chain of Command

The Chain of Command must be followed for all day-to-day activities.
Members must obey orders from Superior Officers and carry out duties in a fair and impartial manner.
Members who feel they are not being treated fairly can request an interview with their Superior Officer to discuss the issue.

Reports and Communications

All reports must be completed accurately and fully in a timely fashion by the responsible members.
Official communications must be forwarded through regular official channels and not be withheld or suppressed by any members.

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