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Questions and Answers

What is the ability of a manager to work effectively with others and build cooperative work groups to achieve organizational goals called?

Human skills (correct)

Technical skills

Design skills

Conceptual skills

What can result from an ambiguous and incomplete order issued by a supervisor?

Loss of time, money, and energy (correct)

Higher productivity

Improved communication

Increased motivation

What can lead to employees losing interest and enthusiasm towards their work?

Ambiguous order issued by supervisor (correct)

Feasible orders from supervisors

Clear instructions from supervisors

Good salary package

What is essential for employees to complete their work without any problem and in time?

Order with clarity, completeness, and feasibility Signup and view all the answers

What is the outcome when a supervisor issues proper instructions to their subordinates?

Completeness of work in time Signup and view all the answers

What can cause employees to be confused about their work?

Ambiguous order issued by supervisor Signup and view all the answers

What is essential for a manager to achieve organizational goals?

Technical skills and human skills Signup and view all the answers

What can result from a supervisor's inability to get work done?

Loss of time, money, and energy Signup and view all the answers

What happens when an individual is given responsibility without authority?

They become ineffective Signup and view all the answers

Which of the following acts is related to industrial relations?

Industrial Disputes Act 1947 Signup and view all the answers

What is the minimum number of workers required for the Factory Act to be applicable?

20 Signup and view all the answers

Which schedule of the Industrial Disputes Act 1947 indicates the matters within the jurisdiction of Labour Courts?

The Second Schedule Signup and view all the answers

What is lay off in the context of employment?

Temporary inability of an employer to avail the services of an employee Signup and view all the answers

What is the term for the temporary removal or suspension of an employee from their job during a period of emergency?

Lay off Signup and view all the answers

Which of the following is not a method to improve discipline?

Relieving employees from their monotonous job Signup and view all the answers

What is the consequence of irresponsible behavior in an organization?

Ineffective performance Signup and view all the answers

What is the primary concern of decision making, policy making, and making necessary adjustments?

Administration Signup and view all the answers

Which of the following is not an upward or downward type of communication?

Providing feedback to subordinates Signup and view all the answers

What type of function is management considered to be?

Executive function Signup and view all the answers

Which management function involves setting missions and objectives and determining the actions to achieve them?

Planning Signup and view all the answers

Who are typically included in top-level management?

Board of directors and chief executives Signup and view all the answers

What is another name for a line organization?

Line organization Signup and view all the answers

What is the line of authority from the chief executives to the lowest level of organization called?

Scalar chain Signup and view all the answers

Which function of management involves measuring results, comparing them with standard expectations, and applying corrective actions if needed?

Controlling Signup and view all the answers

Study Notes

Management Skills

Human skills are the ability of a manager to work effectively with others and build cooperative work groups to achieve organizational goals.
Technical skills and conceptual skills are also important for a manager.

Communication

Ambiguous and incomplete orders issued by a supervisor can result in poor communication, loss of time, money, and energy, and higher idle time of employees.
Employees who are more concerned about their work may lose interest and enthusiasm due to ambiguous orders, feasibility issues, lack of clarity, and lack of motivation.
Proper instructions issued by a supervisor to subordinates result in controlling and maintaining quality standards.

Decision Making and Planning

Decision making, policy making, and making necessary adjustments are concerned mainly with administration.
Management is an executive function.
Planning involves selecting missions and objectives and the actions to achieve them.

Organization Structure

Top-level management includes the board of directors and chief executives.
Scalar organization is another name for a line organization.
The line of authority from the chief executives to the lowest level of organization is called the scalar chain.

Management Functions

Controlling involves measuring results, comparing them with standard expectations, and applying corrective actions if needed.
Directing is not a correct function of management.

Organization and Industrial Relations

Responsibility without authority makes a person ineffective.
The Industrial Disputes Act 1947 relates to industrial relations.
The Industrial Disputes Act 1947 has provisions for the constitution of a Board of Conciliation.
The Factory Act 1948 is applicable to premises where 20 or more workers are employed without the use of power.
The Second Schedule of the Industrial Disputes Act 1947 indicates the matters within the jurisdiction of Labour courts.
Lay off indicates the temporary inability of an employer to avail the services of an employee due to reasons such as non-availability of material, fuel or power, accumulation of excess stocks, or breakdown of machinery.
Temporary removal or suspension of an employee from their job during a period of emergency is called lay off.

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