Podcast
Questions and Answers
What is the ability of a manager to work effectively with others and build cooperative work groups to achieve organizational goals called?
What is the ability of a manager to work effectively with others and build cooperative work groups to achieve organizational goals called?
- Human skills (correct)
- Technical skills
- Design skills
- Conceptual skills
What can result from an ambiguous and incomplete order issued by a supervisor?
What can result from an ambiguous and incomplete order issued by a supervisor?
- Loss of time, money, and energy (correct)
- Higher productivity
- Improved communication
- Increased motivation
What can lead to employees losing interest and enthusiasm towards their work?
What can lead to employees losing interest and enthusiasm towards their work?
- Ambiguous order issued by supervisor (correct)
- Feasible orders from supervisors
- Clear instructions from supervisors
- Good salary package
What is essential for employees to complete their work without any problem and in time?
What is essential for employees to complete their work without any problem and in time?
What is the outcome when a supervisor issues proper instructions to their subordinates?
What is the outcome when a supervisor issues proper instructions to their subordinates?
What can cause employees to be confused about their work?
What can cause employees to be confused about their work?
What is essential for a manager to achieve organizational goals?
What is essential for a manager to achieve organizational goals?
What can result from a supervisor's inability to get work done?
What can result from a supervisor's inability to get work done?
What happens when an individual is given responsibility without authority?
What happens when an individual is given responsibility without authority?
Which of the following acts is related to industrial relations?
Which of the following acts is related to industrial relations?
What is the minimum number of workers required for the Factory Act to be applicable?
What is the minimum number of workers required for the Factory Act to be applicable?
Which schedule of the Industrial Disputes Act 1947 indicates the matters within the jurisdiction of Labour Courts?
Which schedule of the Industrial Disputes Act 1947 indicates the matters within the jurisdiction of Labour Courts?
What is lay off in the context of employment?
What is lay off in the context of employment?
What is the term for the temporary removal or suspension of an employee from their job during a period of emergency?
What is the term for the temporary removal or suspension of an employee from their job during a period of emergency?
Which of the following is not a method to improve discipline?
Which of the following is not a method to improve discipline?
What is the consequence of irresponsible behavior in an organization?
What is the consequence of irresponsible behavior in an organization?
What is the primary concern of decision making, policy making, and making necessary adjustments?
What is the primary concern of decision making, policy making, and making necessary adjustments?
Which of the following is not an upward or downward type of communication?
Which of the following is not an upward or downward type of communication?
What type of function is management considered to be?
What type of function is management considered to be?
Which management function involves setting missions and objectives and determining the actions to achieve them?
Which management function involves setting missions and objectives and determining the actions to achieve them?
Who are typically included in top-level management?
Who are typically included in top-level management?
What is another name for a line organization?
What is another name for a line organization?
What is the line of authority from the chief executives to the lowest level of organization called?
What is the line of authority from the chief executives to the lowest level of organization called?
Which function of management involves measuring results, comparing them with standard expectations, and applying corrective actions if needed?
Which function of management involves measuring results, comparing them with standard expectations, and applying corrective actions if needed?
Study Notes
Management Skills
- Human skills are the ability of a manager to work effectively with others and build cooperative work groups to achieve organizational goals.
- Technical skills and conceptual skills are also important for a manager.
Communication
- Ambiguous and incomplete orders issued by a supervisor can result in poor communication, loss of time, money, and energy, and higher idle time of employees.
- Employees who are more concerned about their work may lose interest and enthusiasm due to ambiguous orders, feasibility issues, lack of clarity, and lack of motivation.
- Proper instructions issued by a supervisor to subordinates result in controlling and maintaining quality standards.
Decision Making and Planning
- Decision making, policy making, and making necessary adjustments are concerned mainly with administration.
- Management is an executive function.
- Planning involves selecting missions and objectives and the actions to achieve them.
Organization Structure
- Top-level management includes the board of directors and chief executives.
- Scalar organization is another name for a line organization.
- The line of authority from the chief executives to the lowest level of organization is called the scalar chain.
Management Functions
- Controlling involves measuring results, comparing them with standard expectations, and applying corrective actions if needed.
- Directing is not a correct function of management.
Organization and Industrial Relations
- Responsibility without authority makes a person ineffective.
- The Industrial Disputes Act 1947 relates to industrial relations.
- The Industrial Disputes Act 1947 has provisions for the constitution of a Board of Conciliation.
- The Factory Act 1948 is applicable to premises where 20 or more workers are employed without the use of power.
- The Second Schedule of the Industrial Disputes Act 1947 indicates the matters within the jurisdiction of Labour courts.
- Lay off indicates the temporary inability of an employer to avail the services of an employee due to reasons such as non-availability of material, fuel or power, accumulation of excess stocks, or breakdown of machinery.
- Temporary removal or suspension of an employee from their job during a period of emergency is called lay off.
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