Ethics by Design - Define Ethics By Design
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Ethics by Design - Define Ethics By Design

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Questions and Answers

What is the core idea behind Ethics by Design?

  • To focus on short-term gains rather than long-term sustainability
  • To maximize profits and minimize costs
  • To design technology with intent to maximize positive impact and minimize negative effects (correct)
  • To prioritize shareholder value over social responsibility

    • What percentage of consumers believe companies have a responsibility to improve the state of the world?

  • 90% (correct)
  • 70%
  • 95%
  • 80%

    • What is the name of the report that summarizes the findings of the Salesforce Research team's survey on responsible business?

  • Business Ethics Report
  • The Responsible Business Survey
  • The Ethical Leadership and Business Report (correct)
  • The Fourth Industrial Revolution Study

    • What is the main goal of Ethics by Design?

    <p>To create technology that is a force for good in the world</p> Signup and view all the answers

    What is the result of consumers' increased loyalty to ethical companies?

    <p>Long-term business growth and success</p> Signup and view all the answers

    What is the guiding principle at Salesforce?

    <p>Believing that businesses are powerful platforms for social change</p> Signup and view all the answers

    What does the concept of Ethics by Design prioritize?

    <p>The ethical and humane use of technology</p> Signup and view all the answers

    What is the percentage of consumers who are more loyal to ethical companies?

    <p>86%</p> Signup and view all the answers

    What percentage of the workforce said they would consider leaving an employer that demonstrates poor ethics?

    <p>79%</p> Signup and view all the answers

    What is the primary goal of Salesforce in terms of ethics?

    <p>To build ethics into products and processes</p> Signup and view all the answers

    What is one of the major risk zones identified by the EthicalOS Toolkit?

    <p>Addiction &amp; the Dopamine Economy</p> Signup and view all the answers

    What is the name of the office founded by Salesforce to focus on tech ethics?

    <p>Office of Ethical and Humane Use of Technology</p> Signup and view all the answers

    What is one of the examples from history that can teach us about tech ethics?

    <p>The development of computer viruses and worms</p> Signup and view all the answers

    What is the primary concern of consumers regarding emerging developments in technology?

    <p>Whether technology is helping or hurting society</p> Signup and view all the answers

    What percentage of the workforce wants their companies to advocate for human rights?

    <p>72%</p> Signup and view all the answers

    What is one of the risk zones identified by the EthicalOS Toolkit that encourages tech companies to think beyond traditional metrics for success?

    <p>Addiction &amp; the Dopamine Economy</p> Signup and view all the answers

    What is the focus of the disability rights movement in the US?

    <p>Establishing that it is a basic human right to access information and contribute to the digital environment</p> Signup and view all the answers

    What is the goal of Salesforce in terms of customer and employee relationships?

    <p>To foster strong customer and employee relationships</p> Signup and view all the answers

    Study Notes

    Employee Activism and Ethics

    • 79% of the workforce would consider leaving an employer that demonstrates poor ethics.
    • 72% of the workforce want their companies to advocate for human rights.
    • 90% of consumers believe companies have a responsibility to improve the state of the world.
    • 86% of consumers are more loyal to ethical companies.

    Tech Ethics: Past and Present

    • The tech industry faces complex questions around bias, privacy, and ethical technology use.
    • Historical examples of tech ethics issues include:
      • 1980s: Dealing with computer viruses and worms, leading to standard security reviews before software release.
      • 1960s: Digital accessibility and the disability rights movement, resulting in accessibility laws and guidelines.

    EthicalOS Toolkit

    • Identifies eight major risk zones for technology companies to consider when developing products:
      • Truth, disinformation, propaganda
      • Addiction & the dopamine economy
      • Economic & asset inequalities
      • Machine ethics & algorithmic biases
      • Surveillance state
      • Data control & monetization
      • Implicit trust & user understanding
      • Hateful & criminal actors

    Salesforce's Approach

    • Aims to build ethics into products and processes, similar to security and accessibility.
    • Goal is to create technology that drives customer success, maintains trusted relationships, and fosters positive social change.

    Ethics by Design

    • Concept that technology should be designed, developed, and used in an ethical and humane way to maximize positive impact and minimize negative effects.
    • Guided by values and the belief that businesses should be a force for good in the world.

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    Description

    Learning Objectives After completing this unit, you’ll be able to:

    Define the concept of Ethics by Design. Explain how Ethics by Design affects society.

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