SDGE Mod #3 Bonding
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Questions and Answers

What are the two parts of bonding discussed in the text?

  • Phone and traditional
  • Social and business
  • Traditional and online (correct)
  • Online and phone

    • How do guests often meet and greet stylists before meeting them in person?

  • In person
  • Over the phone
  • Online (correct)
  • Through email

    • What do guests use mobile devices for when it comes to finding a stylist?

  • To book an appointment
  • To check a stylist's work on social media (correct)
  • To read reviews
  • To call the stylist

    • What does traditional bonding involve according to the text?

    <p>Reducing tension, building credibility, and making a positive first impression</p> Signup and view all the answers

    What does a strong social media presence communicate to potential guests according to the text?

    <p>Confidence, skill, creativity, relevance, and friendliness</p> Signup and view all the answers

    What can a weak social media presence potentially do according to the text?

    <p>Leave guests uncertain and less likely to make an appointment</p> Signup and view all the answers

    What can the front desk team do to guide guests according to the text?

    <p>Guide guests to the salon's or stylist's social media pages</p> Signup and view all the answers

    What is the next module about according to the text?

    <p>Consulting</p> Signup and view all the answers

    What does the tutorial offer users according to the text?

    <p>Phrases for users to try out and make their own</p> Signup and view all the answers

    What are the two parts of bonding mentioned in the text?

    <p>Traditional and online bonding</p> Signup and view all the answers

    What is the law of communication mentioned in the text?

    <p>First impressions are made ten seconds after making contact with a guest online</p> Signup and view all the answers

    What does a strong social media presence communicate to potential guests?

    <p>Confidence, skill, creativity, relevance, friendliness, and love for the job</p> Signup and view all the answers

    What can a weak or non-existent social media presence lead to?

    <p>Lost business</p> Signup and view all the answers

    Where is the point of entry for social digital bonding and branding?

    <p>The lobby/front desk</p> Signup and view all the answers

    What can be used to promote and guide guests to social media pages?

    <p>Wall-mounted TV screens and digital questionnaires on tablets</p> Signup and view all the answers

    What is the call to action mentioned in the text?

    <p>To develop a unique voice and strong social media presence using the resources provided</p> Signup and view all the answers

    What can a salon/spa's presence on social media determine?

    <p>Their ability to grow and increase income</p> Signup and view all the answers

    What is the purpose of combining face-to-face greeting and social digital practices?

    <p>To enhance the guest experience</p> Signup and view all the answers

    True or false: Bonding only involves traditional face-to-face greetings.

    <p>False</p> Signup and view all the answers

    True or false: Social media can be used to build credibility with guests and reduce tension.

    <p>True</p> Signup and view all the answers

    True or false: First impressions are made within ten seconds of making contact with a guest online.

    <p>True</p> Signup and view all the answers

    True or false: A weak social media presence can lead to lost business.

    <p>True</p> Signup and view all the answers

    True or false: Face-to-face greetings and social digital practices cannot be combined.

    <p>False</p> Signup and view all the answers

    True or false: The lobby/front desk is the point of entry for social digital bonding and branding.

    <p>True</p> Signup and view all the answers

    True or false: Wall-mounted TV screens can be used to promote and guide guests to social media pages.

    <p>True</p> Signup and view all the answers

    True or false: The tutorial provides users with forms to personalize phrases.

    <p>True</p> Signup and view all the answers

    True or false: The author recommends watching the tutorial multiple times or listening to it as a podcast.

    <p>True</p> Signup and view all the answers

    • The tutorial is designed to help users find their own ______

    <p>voice</p> Signup and view all the answers

    • Users are encouraged to personalize the material to fit their own ______

    <p>style</p> Signup and view all the answers

    • The author suggests borrowing their voice and ______ until you find your own

    <p>scripts</p> Signup and view all the answers

    • The author recommends watching the tutorial multiple times or listening to it as a ______

    <p>podcast</p> Signup and view all the answers

    • The next module is about ______ and will help users ramp up their skills

    <p>consulting</p> Signup and view all the answers

    • The author expresses enjoyment about how the ______ is going

    <p>conversation</p> Signup and view all the answers

    • The call to action is to develop a unique voice and strong social media ______ using the resources provided

    <p>presence</p> Signup and view all the answers

    • Script examples are provided to help associates guide guests to social media pages and inspire ______

    <p>conversation</p> Signup and view all the answers

    • The degree to which a salon/spa is present on social media can determine their ability to grow and increase ______

    <p>income</p> Signup and view all the answers

    Study Notes

    The Importance of Bonding in Social Digital Practices

    • Bonding has two parts: traditional (face-to-face greeting) and online bonding (meeting guests online before meeting them in person).
    • Guests now have the opportunity to check out a salon/spa's work online before deciding to visit.
    • Social digital online bonding involves using social media platforms to build credibility with guests and reduce tension.
    • The law of communication states that first impressions are made ten seconds after making contact with a guest online.
    • A strong social media presence communicates confidence, skill, creativity, relevance, friendliness, and love for the job to potential guests.
    • The opposite is also true - weak or non-existent social media presence can leave guests unsure and lead to lost business.
    • The face-to-face greeting and social digital practices can be combined to enhance the guest experience.
    • The point of entry for social digital bonding and branding is the lobby/front desk.
    • Wall-mounted TV screens and digital questionnaires on tablets can be used to promote and guide guests to social media pages.
    • Script examples are provided to help associates guide guests to social media pages and inspire conversation.
    • The degree to which a salon/spa is present on social media can determine their ability to grow and increase income.
    • The call to action is to develop a unique voice and strong social media presence using the resources provided.

    The Importance of Bonding in Social Digital Practices

    • Bonding has two parts: traditional (face-to-face greeting) and online bonding (meeting guests online before meeting them in person).

    • Guests now have the opportunity to check out a salon/spa's work online before deciding to visit.

    • Social digital online bonding involves using social media platforms to build credibility with guests and reduce tension.

    • The law of communication states that first impressions are made ten seconds after making contact with a guest online.

    • A strong social media presence communicates confidence, skill, creativity, relevance, friendliness, and love for the job to potential guests.

    • The opposite is also true - weak or non-existent social media presence can leave guests unsure and lead to lost business.

    • The face-to-face greeting and social digital practices can be combined to enhance the guest experience.

    • The point of entry for social digital bonding and branding is the lobby/front desk.

    • Wall-mounted TV screens and digital questionnaires on tablets can be used to promote and guide guests to social media pages.

    • Script examples are provided to help associates guide guests to social media pages and inspire conversation.

    • The degree to which a salon/spa is present on social media can determine their ability to grow and increase income.

    • The call to action is to develop a unique voice and strong social media presence using the resources provided.Tips for Finding Your Own Voice

    • The text offers tips for finding your own voice.

    • The author suggests borrowing their voice and scripts until you find your own.

    • The tutorial provides phrases to help users get comfortable and authentic.

    • Forms are available to help users personalize the phrases.

    • The author recommends watching the tutorial multiple times or listening to it as a podcast.

    • The next module is about consulting and will help users ramp up their skills.

    • The author expresses enjoyment about how the conversation is going.

    • The tutorial is designed to help users find their own voice.

    • Users are encouraged to personalize the material to fit their own style.

    • The tutorial offers phrases for users to try out and make their own.

    • Users are urged to practice and use the material to develop their own style.

    • The author is optimistic about the user's progress and looks forward to the next module.

    The Importance of Bonding in Social Digital Practices

    • Bonding has two parts: traditional (face-to-face greeting) and online bonding (meeting guests online before meeting them in person).

    • Guests now have the opportunity to check out a salon/spa's work online before deciding to visit.

    • Social digital online bonding involves using social media platforms to build credibility with guests and reduce tension.

    • The law of communication states that first impressions are made ten seconds after making contact with a guest online.

    • A strong social media presence communicates confidence, skill, creativity, relevance, friendliness, and love for the job to potential guests.

    • The opposite is also true - weak or non-existent social media presence can leave guests unsure and lead to lost business.

    • The face-to-face greeting and social digital practices can be combined to enhance the guest experience.

    • The point of entry for social digital bonding and branding is the lobby/front desk.

    • Wall-mounted TV screens and digital questionnaires on tablets can be used to promote and guide guests to social media pages.

    • Script examples are provided to help associates guide guests to social media pages and inspire conversation.

    • The degree to which a salon/spa is present on social media can determine their ability to grow and increase income.

    • The call to action is to develop a unique voice and strong social media presence using the resources provided.Tips for Finding Your Own Voice

    • The text offers tips for finding your own voice.

    • The author suggests borrowing their voice and scripts until you find your own.

    • The tutorial provides phrases to help users get comfortable and authentic.

    • Forms are available to help users personalize the phrases.

    • The author recommends watching the tutorial multiple times or listening to it as a podcast.

    • The next module is about consulting and will help users ramp up their skills.

    • The author expresses enjoyment about how the conversation is going.

    • The tutorial is designed to help users find their own voice.

    • Users are encouraged to personalize the material to fit their own style.

    • The tutorial offers phrases for users to try out and make their own.

    • Users are urged to practice and use the material to develop their own style.

    • The author is optimistic about the user's progress and looks forward to the next module.

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    Description

    "Mastering the Art of Bonding: A Quiz on Social Digital Practices for Stylists and Salon Owners" - Take this quiz and test your knowledge on the importance of bonding in the salon and spa business. Learn about the two parts of bonding and how traditional and online bonding can impact your business. Discover the significance of a strong social media presence and how it can determine your ability to grow and increase your income. Additionally, explore tips for finding your own voice and personalizing your communication style. Don

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