G-CLEA Clearing Accidental and False Alarms Part 2

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Questions and Answers

What is dispatched to all addresses reporting alarm bells ringing where there is no LOI information indicating fire alarm testing or maintenance?

A single emergency vehicle

The Operations District Chief

The Operations Captain

A First Alarm response (correct)

What is confirmed by the responding District Chief before dispatching a single emergency vehicle?

Smoke or flames present

A maintenance request

A fire alarm system fault (correct)

A false alarm

What is the maximum timeframe for continuing the single emergency vehicle dispatch?

Until the next alarm report

The end of the Operations Division shift (correct)

Until the Operations Captain arrives

Until the fault is resolved

Who updates the communications centre regarding the known fault in the fire alarm system?

The Operations Captain (D) Signup and view all the answers

What happens if the known fault can no longer be confirmed at the scene?

A First Alarm response is dispatched to any subsequent responses to the address (A) Signup and view all the answers

What information is used to determine if a First Alarm response is dispatched to an address reporting alarm bells ringing?

CAD LOI information (D) Signup and view all the answers

Who can contact the communications centre to request a downgrade of the First Alarm response?

On site building manager, security, or the company performing maintenance/testing (C) Signup and view all the answers

What must the call taker confirm before downgrading the response?

The information related to the dispatched incident and the homeowner/building manager's name (B) Signup and view all the answers

What happens to the responding crews when further information identifies a false alarm?

One apparatus continues to respond in emergency mode (C) Signup and view all the answers

What must apparatus do before clearing from their response to the incident?

Get clearance from the communications centre (A) Signup and view all the answers

What is the purpose of the radio transmission sent by the communications centre?

To inform responding apparatus of the false alarm and provide clearance (C) Signup and view all the answers

What happens when the communications centre is contacted by building management or the company performing fire alarm testing/maintenance, prior to dispatching the First Alarm response?

The response is downgraded to a single emergency vehicle response (D) Signup and view all the answers

What is the purpose of the GTAC in relation to the incident response?

To update the status of the incident (D) Signup and view all the answers

Why must the communications centre confirm the information related to the dispatched incident?

To ensure prior notification of Fire Alarm Testing/Maintenance has been reported and entered in CAD (C) Signup and view all the answers

Study Notes

Fire Alarm System Response Protocol

First Alarm response will be dispatched to all addresses reporting alarm bells ringing where there is no LOI information indicating fire alarm testing or maintenance.

Known Fault in Fire Alarm System

If a fault in the fire alarm system is confirmed, a single emergency vehicle will be dispatched to the address for subsequent reports of alarm bells ringing, following verification by the call taker that no smoke, flames, or odours are present.
The Operations District Chief will provide the communications centre with the timeframe for continuing the single emergency vehicle dispatch, with a maximum time being the end of the Operations Division shift.
If a single emergency vehicle is dispatched, the Operations Captain will update the communications centre regarding the known fault in the fire alarm system.

Cancellation of Responding Emergency Vehicles

A First Alarm response will be dispatched to all addresses reporting alarm bells ringing where there is no CAD LOI information indicating fire alarm system testing or maintenance.
The communications centre may be contacted for downgrading by the on-site building manager, security, company performing maintenance or testing, or homeowner (in residential dwellings).
To downgrade, the call taker must confirm the incident information, name of the person reporting, and the company performing maintenance or testing.
If a false alarm is confirmed, the updated information will be relayed to responding crews, and one apparatus will continue to respond in emergency mode.

Cancellation of Response Prior to Leaving the Fire Station

If the communications centre is contacted by building management or the company performing fire alarm testing/maintenance, reporting a false alarm, and a First Alarm response is selected but not yet dispatched, the response may be downgraded to a single emergency vehicle response.

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