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Questions and Answers
Which of the following is true?
Which of the following is true?
- User passwords stored in databases should be encrypted
- "The solution should be online 99% of the time" is a good SLA statement (correct)
- An Azure virtual machine is a Moodle image
- The CIO should be contacted upon receiving any requests from end users
Quality could be classified into categories such as
Quality could be classified into categories such as
- Fast app response time
- Dissatisfies & Delighters (correct)
- Good camera
- None of the above
Choose the correct statements
Choose the correct statements
- Improving performance attributes has no effect on satisfaction
- Failing to deliver excitement attributes leads to dissatisfaction
- Delivering threshold attributes is not going to increase customer satisfaction much (correct)
- None of the above
Which of the following are quality drivers of the Moodle app?
Which of the following are quality drivers of the Moodle app?
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What do we measure in monitoring?
What do we measure in monitoring?
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[Monitoring] End users could be interested in
[Monitoring] End users could be interested in
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[Monitoring] Notification should be sent when
[Monitoring] Notification should be sent when
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[Monitoring] Choose the correct statement
[Monitoring] Choose the correct statement
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[Support role] Choose the correct statements about the role of support:
[Support role] Choose the correct statements about the role of support:
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Study Notes
Quality Classification
- Quality can be classified into categories
Quality Drivers of Moodle App
- There are specific quality drivers of the Moodle app
Monitoring
- In monitoring, we measure the quality of the system
- End users are interested in monitoring to ensure the system meets their needs
- Notifications should be sent when there are issues or errors in the system
Support Role
- The support role involves specific responsibilities and tasks
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