Be A Top Performing Sales Manager

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How should a sales manager deal with rejection?

Ignore it and move on to the next client
Try to persuade the client to buy the product/service
Analyze the reasons for the rejection and use that information to improve the sales pitch (correct)
Blame the product/service for the rejection

What is the recommended number of sales calls per day for a sales manager?

10
50 (correct)
100
There is no recommended number

What is the purpose of learning about a client's pains?

To make the sales pitch more interesting
To develop a relationship with the client
To identify opportunities for upselling
To understand how the product/service can solve the client's problems (correct)

What is a USP?

Unique Selling Proposition (A) Signup and view all the answers

What is the importance of a USP?

It helps differentiate the product/service from competitors (A) Signup and view all the answers

What is rejection?

When a client refuses to buy the product/service (B) Signup and view all the answers

What is the purpose of warming up a client?

To make the client feel comfortable with the sales manager (A) Signup and view all the answers

What is upselling?

Selling a more expensive product/service (B) Signup and view all the answers

What is the importance of upselling?

It increases the sales revenue (A) Signup and view all the answers

What is word of mouth?

Advertising through personal recommendations (D) Signup and view all the answers

What is the importance of generating word of mouth?

It increases the visibility of the product/service (A) Signup and view all the answers

What is the first step in the sales process?

Identifying the client's needs (B) Signup and view all the answers

What is the purpose of identifying the client's needs?

To understand the client's problems (C) Signup and view all the answers

What is the second step in the sales process?

Presenting the product/service (C) Signup and view all the answers

Which of the following is an effective way to handle objections from potential clients?

Acknowledge their objections and offer solutions (C) Signup and view all the answers

How can a sales manager build trust with potential clients?

By being honest and transparent (C) Signup and view all the answers

How can a sales manager learn about a client's pain points?

By asking open-ended questions and actively listening to their responses (B) Signup and view all the answers

What is a unique selling proposition (USP)?

A statement that sets a product or service apart from the competition (C) Signup and view all the answers

What is a sales pitch?

A scripted presentation to sell a product or service (A) Signup and view all the answers

What is the purpose of qualification in sales?

To determine if the client is a good fit for the product or service (B) Signup and view all the answers

What is the key to successful selling?

Listening to the customer (C) Signup and view all the answers

What is the purpose of objection handling in sales?

To overcome the client's objections and close the sale (A) Signup and view all the answers

What is the best way to follow up with a potential customer?

Ask them when they would like to be contacted (C) Signup and view all the answers