Be A Top Performing Sales Manager
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Questions and Answers

How should a sales manager deal with rejection?

  • Ignore it and move on to the next client
  • Try to persuade the client to buy the product/service
  • Analyze the reasons for the rejection and use that information to improve the sales pitch (correct)
  • Blame the product/service for the rejection

What is the recommended number of sales calls per day for a sales manager?

  • 10
  • 50 (correct)
  • 100
  • There is no recommended number

What is the purpose of learning about a client's pains?

  • To make the sales pitch more interesting
  • To develop a relationship with the client
  • To identify opportunities for upselling
  • To understand how the product/service can solve the client's problems (correct)

What is a USP?

<p>Unique Selling Proposition (A)</p> Signup and view all the answers

What is the importance of a USP?

<p>It helps differentiate the product/service from competitors (A)</p> Signup and view all the answers

What is rejection?

<p>When a client refuses to buy the product/service (B)</p> Signup and view all the answers

What is the purpose of warming up a client?

<p>To make the client feel comfortable with the sales manager (A)</p> Signup and view all the answers

What is upselling?

<p>Selling a more expensive product/service (B)</p> Signup and view all the answers

What is the importance of upselling?

<p>It increases the sales revenue (A)</p> Signup and view all the answers

What is word of mouth?

<p>Advertising through personal recommendations (D)</p> Signup and view all the answers

What is the importance of generating word of mouth?

<p>It increases the visibility of the product/service (A)</p> Signup and view all the answers

What is the first step in the sales process?

<p>Identifying the client's needs (B)</p> Signup and view all the answers

What is the purpose of identifying the client's needs?

<p>To understand the client's problems (C)</p> Signup and view all the answers

What is the second step in the sales process?

<p>Presenting the product/service (C)</p> Signup and view all the answers

Which of the following is an effective way to handle objections from potential clients?

<p>Acknowledge their objections and offer solutions (C)</p> Signup and view all the answers

How can a sales manager build trust with potential clients?

<p>By being honest and transparent (C)</p> Signup and view all the answers

How can a sales manager learn about a client's pain points?

<p>By asking open-ended questions and actively listening to their responses (B)</p> Signup and view all the answers

What is a unique selling proposition (USP)?

<p>A statement that sets a product or service apart from the competition (C)</p> Signup and view all the answers

What is a sales pitch?

<p>A scripted presentation to sell a product or service (A)</p> Signup and view all the answers

What is the purpose of qualification in sales?

<p>To determine if the client is a good fit for the product or service (B)</p> Signup and view all the answers

What is the key to successful selling?

<p>Listening to the customer (C)</p> Signup and view all the answers

What is the purpose of objection handling in sales?

<p>To overcome the client's objections and close the sale (A)</p> Signup and view all the answers

What is the best way to follow up with a potential customer?

<p>Ask them when they would like to be contacted (C)</p> Signup and view all the answers

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