Podcast
Questions and Answers
something given or received in return for
taking some action
something given or received in return for taking some action
rewards
the requirement to provide satisfactory reasons
for significant deviations from duties or expected
results
the requirement to provide satisfactory reasons for significant deviations from duties or expected results
accountability
the generation born between 1981 and 2000.
Also known as Generation Y or Generation Next
the generation born between 1981 and 2000. Also known as Generation Y or Generation Next
Millennials
the generation born between 1965 and 1980. They
are independent thinkers, self-reliant and expert
users of technology and value a work-life balance
the generation born between 1965 and 1980. They are independent thinkers, self-reliant and expert users of technology and value a work-life balance
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the generation born between 1946 and 1964
the generation born between 1946 and 1964
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occurs within an organization, department or
team with members from two or more
generations
occurs within an organization, department or team with members from two or more generations
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a five-step approach to effect two-way
communication that involves: requesting that the
other person identify the ‘what’ and ‘why’ of the
problem; asking for details; developing ideas;
agreeing on the actions to be taken; and reviewing
the main points and deciding how to follow up
a five-step approach to effect two-way communication that involves: requesting that the other person identify the ‘what’ and ‘why’ of the problem; asking for details; developing ideas; agreeing on the actions to be taken; and reviewing the main points and deciding how to follow up
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involves team members in real work, discussion,
reflection, review and sharing of learning to build
task competency and improve communication,
teamwork, problem solving and decision making
involves team members in real work, discussion, reflection, review and sharing of learning to build task competency and improve communication, teamwork, problem solving and decision making
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the learner initiates the learning and makes
the decisions about what learning and
development experiences will occur
the learner initiates the learning and makes the decisions about what learning and development experiences will occur
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assessment based on validity, reliability, fairness
and flexibility
assessment based on validity, reliability, fairness and flexibility
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Study Notes
Definition of Key Terms
- Incentive refers to something given or received in return for taking some action.
- Accountability is the requirement to provide satisfactory reasons for significant deviations from duties or expected results.
Generations
- Millennials are the generation born between 1981 and 2000, also known as Generation Y or Generation Next.
- Generation X refers to the generation born between 1965 and 1980, characterized by independent thinkers, self-reliant, and expert users of technology, valuing a work-life balance.
- Baby Boomers are the generation born between 1946 and 1964.
Organizational Dynamics
- Intergenerational workforce occurs within an organization, department, or team with members from two or more generations.
Communication Approaches
- The five-step approach to effect two-way communication involves:
- Requesting that the other person identify the ‘what’ and ‘why’ of the problem.
- Asking for details.
- Developing ideas.
- Agreeing on the actions to be taken.
- Reviewing the main points and deciding how to follow up.
Learning and Development
- On-the-job training involves team members in real work, discussion, reflection, review, and sharing of learning to build task competency and improve communication, teamwork, problem-solving, and decision making.
- Self-directed learning is a process where the learner initiates the learning and makes the decisions about what learning and development experiences will occur.
Assessment
- Valid assessment is based on validity, reliability, fairness, and flexibility.
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