Unit 19: Website Maintenance Methods

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Questions and Answers

What is the primary purpose of regular website maintenance?

To increase website traffic

To increase the number of team members

To redesign the website layout frequently

To ensure operational stability and function (correct)

Which position in a website maintenance team is responsible for maintaining content quality?

Feedback Monitoring Representative

Publishing Representative (correct)

Quality Assurance Representative

Website Maintenance Team Leader

What factors might determine the size of a website maintenance team?

The complexity and simplicity of the website's operations (correct)

The popularity of the website

The frequency of content updates

The number of visitors to the website

Which representative is responsible for gathering and analyzing visitor feedback?

Feedback Monitoring Representative Signup and view all the answers

Which of the following is NOT typically a task performed during website maintenance?

Conducting market research Signup and view all the answers

What is a primary responsibility of the Website Performance Representative?

Maintaining runtime and accessibility Signup and view all the answers

How many members might a simple website maintenance team typically have?

One to two persons Signup and view all the answers

Which member is tasked with overseeing the entire website maintenance process?

Website Maintenance Team Leader Signup and view all the answers

What is a primary reason for maintaining a website?

To ensure the website can be accessed worldwide Signup and view all the answers

Who is typically involved in the process of website maintenance?

A collaborative team including designers, developers, and content managers Signup and view all the answers

Which of the following best describes website maintenance?

A continuous process that involves monitoring and updates Signup and view all the answers

What might take a significant amount of time during website maintenance?

Monitoring the activities and functions of the website Signup and view all the answers

Why is it important for a website to be in its best condition?

To meet the objectives of its associated projects effectively Signup and view all the answers

Which of the following is NOT a task commonly associated with website maintenance?

Conducting user research for new features Signup and view all the answers

What should be generated to evaluate the performance of an ICT project?

A report based on monitoring tools and evaluation techniques Signup and view all the answers

What is a consequence of failing to maintain a website regularly?

Potential downtime and user dissatisfaction Signup and view all the answers

What is the primary role of the Infrastructure Monitoring Representative?

To check and maintain hardware and software for web hosting Signup and view all the answers

What consequence might arise from neglecting regular updates to a website?

Higher risk of getting hacked Signup and view all the answers

What might be a risk associated with skipping version updates on a website?

Possible technical issues and longer wait times for updates Signup and view all the answers

How can failing to update a website in a timely manner affect user experience?

It may lead to unusable features and slowed performance Signup and view all the answers

What is one of the consequences of not performing regular security updates on a website?

A greater likelihood of being targeted by hackers Signup and view all the answers

What is often a result of companies waiting too long to implement website updates?

Decreased accessibility for users Signup and view all the answers

Which of the following is NOT a benefit of regularly updating a website?

Higher chances of downtime Signup and view all the answers

Why is it critical to implement updates as soon as they become available?

To avoid potential technical issues and enhance features Signup and view all the answers

How frequently can website maintenance be performed?

Monthly, quarterly, annually, or weekly Signup and view all the answers

Which of the following is NOT a method of website maintenance mentioned?

Semi-annual Signup and view all the answers

What is a key consideration for website maintenance?

Ensuring functionality and security Signup and view all the answers

What is the main reason a website experiences slower loading times?

Limited storage capacity and bandwidth Signup and view all the answers

Why might a website need frequent maintenance?

To enhance security and functionality Signup and view all the answers

How often should usability testing be conducted on a website?

Annually Signup and view all the answers

What is a critical task to be performed quarterly regarding the purchasing functions on a website?

Make test purchases Signup and view all the answers

Which task should be performed monthly to enhance website security?

Check for security updates Signup and view all the answers

What should be checked monthly to prevent user frustration on the website?

The functionality of contact forms Signup and view all the answers

What is the action taken when a broken link is found on a website?

Replace, remove, or update it Signup and view all the answers

During quarterly maintenance, why is it important to check all forms on the website?

To confirm they are working properly Signup and view all the answers

What aspect of website maintenance is most crucial for sites handling sensitive information?

Security updates Signup and view all the answers

What should be done at least once a month concerning the website?

Perform an updated backup of the website Signup and view all the answers

How frequently should key metrics of the website be reviewed?

Once a week Signup and view all the answers

Which of the following tasks is typically classified as a weekly maintenance task?

Reflect on visitor’s comments Signup and view all the answers

What is the purpose of regularly backing up a website?

To save the website from future troubles Signup and view all the answers

Which team is more efficient for website maintenance?

A previously involved team Signup and view all the answers

How should tasks such as updating the website's design be categorized?

Annually Signup and view all the answers

What is an important aspect of inspecting backups?

To ensure data integrity Signup and view all the answers

Which is NOT a recommended practice in website maintenance?

Overhauling the website design without backup Signup and view all the answers

Study Notes

Unit 19: Sustaining an ICT Project - Lesson 1: Website Maintenance Methods

Website maintenance is crucial for ICT projects to achieve their objectives and remain relevant.
Constant monitoring of website activities, functionality, and content is required.
Websites need to be in optimal condition for global accessibility.
Maintaining a website includes tasks like checking layout, design, content, accessibility, and runtime.
Multiple people are typically involved in website maintenance, with varying roles based on website complexity.
A Website Maintenance Team Leader provides direction and manages the overall maintenance process.

Unit 19.1: Website Maintenance Methods - Objectives

Explain the nature of website maintenance.
Identify the people involved in website maintenance.
Explain the website maintenance process.

Unit 19.1: Website Maintenance Methods - Explore

Most people use smartphones daily for various tasks, both online and offline.
Students should list 5 ways they maintain their mobile phone performance.

Unit 19.1: Website Maintenance Methods - Guide Questions

How often do students maintain their smartphones?
Why is maintaining smartphone performance important?
What is the difference between well-maintained and poorly maintained smartphones?

Unit 19.1: Website Maintenance Methods - Explain and Elaborate

Regular website maintenance ensures operational stability and functionality.
Maintenance tasks include website layout, design, content, accessibility, and runtime.
Websites are maintained by teams, with roles varying by complexity. The Website Maintenance Team Leader is responsible for direction and control.

Unit 19.1: Website Maintenance Methods

Website maintenance roles include:
- Publishing Representative: Checks and proofreads published content.
- Quality Assurance Representative: Checks front-end elements (links, images, etc.) and content.
- Feedback Monitoring Representative: Collects and analyses website visitor feedback.
- Website Performance Representative: Monitors runtime, accessibility, loading speed, and visitor frequency.
- Infrastructure Monitoring Representative: Manages hardware, software, and website security.
- Change Control Representative: Manages changes to website accessibility and functionality.

Unit 19.1: Website Maintenance Methods - Importance of Website Maintenance

Website maintenance prevents technical issues and problems.
Up-to-date websites prevent hacking attempts.
Security and updated websites prevent hackers exploiting outdated coding or modules.
Outdated websites are more vulnerable to hacking.

Unit 19.1: Website Maintenance Methods - Risk of Damage to the Website

Skipping updates leads to greater maintenance efforts and increased risks later.
Regular updates minimize issues and potential problems.
Wasted time and resources result from neglecting updates.
Website maintenance improves functionality and user experience.
Updates may result in slower speeds due to required capacity or bandwidth increase.
Poor user experience may result in visitor loss and decrease in efficiency.

Unit 19.1: Website Maintenance Methods - Annual/Quarterly/Monthly/Weekly Website Maintenance Tasks

Annual: User Testing, checking website usability and user-friendliness.
Quarterly: Test Purchases to identify functionality issues. Form Testing checks form accessibility. Broken Link checking to find and fix broken, outdated links.
Monthly: Security updates to protect from hackers..
Weekly: Review key metrics, track website growth and identify improvement areas.

Unit 19.1: Website Maintenance Methods – Activity 1

Website maintenance can be handled either by existing maintainers or newly hired personnel. Determine which option is more efficient. Explain your answer in the activity response.

Unit 19.1: Website Maintenance Methods – Activity 2

Students classify maintenance tasks as annual (A), quarterly (Q), monthly (M), or weekly (W).

Unit 19.1: Website Maintenance Methods – Evaluate

Students answer questions about website maintenance (e.g., its definition, importance of proper member assignment, and benefits for ICT projects).

Unit 19.1: Website Maintenance Methods – Additional Questions

Students answer additional questions about website maintenance disadvantages, factors influencing maintenance tasks, and problem-solving approaches (e.g., deleted website content, outdated design, slow loading times, hacking incidents, error links).

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Description

This quiz explores the essential methods of website maintenance essential for ICT projects. It covers the roles of individuals involved in the process and the importance of maintaining websites for optimal performance and accessibility. Understanding these methods is crucial for effective ICT project management.