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Unified Control Room Policy Overview
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Unified Control Room Policy Overview

Created by
@RationalCthulhu1541

Questions and Answers

What is the primary function of the ANPR system?

  • To monitor all Customs operations without police assistance.
  • To alert the Unified Control Room with identification of stolen vehicles and persons of interest. (correct)
  • To manage traffic offenses only.
  • To track the location of all vehicles on the road.

    • Which system provides GPS visualization for the location of Police and Customs officers on patrol?

  • The ANPR system.
  • Passport Scanners.
  • Building CCTV.
  • The Dispatcher system. (correct)

    • How does the Building CCTV system contribute to security?

  • By operating independently from police stations and prisons.
  • By analyzing the video feed for criminal activity in real-time.
  • By only recording video footage without monitoring.
  • By being monitored from within the Control Room for all police-related locations. (correct)

    • What role does the UCR Inspector have regarding passport data?

    <p>To monitor passport data provided by the SBA Customs Control Support officer.</p> Signup and view all the answers

    What key aspect does the National Decision Model (NDM) emphasize in the decision-making process?

    <p>Ensuring decisions are ethical, proportionate, and defensible.</p> Signup and view all the answers

    Which of the following is NOT a functionality of the Dispatcher system?

    <p>Recording all radio communications permanently.</p> Signup and view all the answers

    What type of decisions does the NDM apply to?

    <p>Decisions involving policy, procedure, strategy, project, or plan.</p> Signup and view all the answers

    Where will the UCR be located?

    <p>At the WSBA M1 Police Station.</p> Signup and view all the answers

    What does the acronym THRIVEA stand for in the context of incident response?

    <p>Threat, Harm, Risk, Investigation, Vulnerability, Engagement, Agency</p> Signup and view all the answers

    Which of the following is not explicitly mentioned as a component of the UCR's operational support structure?

    <p>Firefighters</p> Signup and view all the answers

    Who holds the supervisory role over the UCR's Team during operations?

    <p>Inspector</p> Signup and view all the answers

    Which of the following documents is least likely to be relevant to the operational handling and dispatching of resources?

    <p>SO OPS 20 Community Engagement Plan</p> Signup and view all the answers

    What is the primary aim of the UCR as stated in the provided content?

    <p>To deliver a timely and effective response appropriate to the THRIVEA of the incident</p> Signup and view all the answers

    Which of the following roles is specifically designated as the Initial Tactical Firearms Commander?

    <p>Inspector</p> Signup and view all the answers

    What requirement is made concerning the policies associated with the UCR?

    <p>They must be read in conjunction with other operational policies.</p> Signup and view all the answers

    Which operational framework aims to ensure equality and diversity, alongside being guided by human rights?

    <p>Code of Ethics</p> Signup and view all the answers

    Who is responsible for providing details of resource availability to the UCR?

    <p>Tasking &amp; Co-Ordination Units</p> Signup and view all the answers

    What is the primary responsibility of the UCR operators regarding non-emergency requests?

    <p>Attempt to resolve issues before delegating them</p> Signup and view all the answers

    What must patrols avoid doing without approval?

    <p>Self-deploying to incidents</p> Signup and view all the answers

    Who is responsible for dispatching resources to spontaneous incidents?

    <p>UCR Inspector</p> Signup and view all the answers

    Which group will appoint representatives to operate in the UCR?

    <p>SBA Customs and Military</p> Signup and view all the answers

    What is the function of the Controller in the UCR?

    <p>To assert control and decide resource deployment</p> Signup and view all the answers

    What protocol will the UCR operation follow in an emergency response?

    <p>The Silver Level Command Protocol</p> Signup and view all the answers

    What is one method UCR operators can use to assist callers if immediate help is not available?

    <p>Redirect them to external agencies</p> Signup and view all the answers

    What is the main purpose of the Unified Control Room Policy?

    <p>To outline the department's commitment to handling public service calls.</p> Signup and view all the answers

    Which section of the Unified Control Room Policy deals with prioritizing incidents?

    <p>Section 10</p> Signup and view all the answers

    What key area does the THRIVEA framework relate to within the policy?

    <p>Incident management procedures.</p> Signup and view all the answers

    What scenario requires the activation of the UCR recording system?

    <p>Dealing with firearms incidents</p> Signup and view all the answers

    Who is responsible for routine handover procedures involving equipment and custody issues?

    <p>The Police Team Supervisor on duty</p> Signup and view all the answers

    Which document outlines the importance of working together under JESIP?

    <p>Section 7 of the Unified Control Room Policy</p> Signup and view all the answers

    What must be done with all incident and dispatch decisions?

    <p>They should be recorded in the Daily Occurrence Record</p> Signup and view all the answers

    What is the approval date of the Unified Control Room Policy?

    <p>Not provided in the document</p> Signup and view all the answers

    Which section is likely to provide guidelines for recording decisions?

    <p>Section 12 - Recording decisions &amp; Incident logs</p> Signup and view all the answers

    When can land telephone lines and mobile phones be used for communication?

    <p>Only when the radios are out of service</p> Signup and view all the answers

    What is a crucial aspect highlighted for joint responses among emergency services?

    <p>Enhanced communication and cooperation</p> Signup and view all the answers

    Which option best describes 'resourcing and scope' within the document?

    <p>Assessment of available resources and their deployment.</p> Signup and view all the answers

    Which type of incidents does the UCR respond to primarily?

    <p>Spontaneous incidents</p> Signup and view all the answers

    What does the term 'protective marking' refer to in the context of the document?

    <p>The method to classify sensitive information.</p> Signup and view all the answers

    What is likely covered under the National Decision Model (NDM) in the policy?

    <p>A framework for making operational decisions.</p> Signup and view all the answers

    Who deals with all initial firearms incidents?

    <p>The Initial Tactical Firearms Commander</p> Signup and view all the answers

    What role do dispatched resources have concerning feedback on their activities?

    <p>They should provide relevant feedback to the UCR</p> Signup and view all the answers

    What critical aspect might be addressed in the section on 'Initial handling of calls and investigation'?

    <p>Best practices for the first response to incidents.</p> Signup and view all the answers

    In which document section would you find information about incident management?

    <p>Section 14 - Incident management</p> Signup and view all the answers

    What is likely NOT included in the 'Linked to other' section of the policy?

    <p>Personnel training programs.</p> Signup and view all the answers

    What aspect does 'Review grading criteria' likely focus on?

    <p>Standards for evaluating incident reports.</p> Signup and view all the answers

    What overarching theme connects the various sections of this policy?

    <p>Effective incident management and response coordination.</p> Signup and view all the answers

    Study Notes

    Unified Control Room Policy Overview

    • Reference No: SO OPS 16
    • Essential for professional handling of public service calls by SBA Police.

    Technical Support Resources

    • Automatic Number Plate Recognition (ANPR): Identifies stolen vehicles and supports police operations, including data analysis for trends and criminal investigations.
    • Dispatcher System: Provides GPS tracking of police and customs personnel for resource mobilization and security coverage.
    • CCTV Monitoring: Control Room monitors all CCTV feeds from police stations and checkpoints.
    • Passport Scanners: Monitor passport reads at crossing points, data overseen by Customs Control Support officer.

    National Decision Model (NDM)

    • NDM serves as the primary decision-making model for SBA Police.
    • It promotes ethical, proportionate, and defensible decision-making across various policies.

    Application and Principles

    • UCR aims to provide timely and effective responses based on THRIVEA criteria (Threat, Harm, Risk, Investigation, Vulnerability, Engagement, Appropriate Agency).
    • Positioning of UCR at WSBA M1 Police Station for optimal command efficiency.

    Operational Structure

    • UCR supported by Police, Customs, and Military personnel, supervised by a police officer as Tactical Firearms Commander.
    • Command involves management of emergency and non-emergency calls and effective resource deployment.
    • Daily updates on divisional resources by Tasking & Co-ordination Units to UCR.

    Incident Management Procedures

    • UCR organizes dispatching of resources; patrols cannot self-deploy without UCR Inspector’s authority.
    • Regular communication between dispatched resources and UCR is crucial for situational awareness and operational continuity.
    • Use of Daily Occurrence Record (DOR) to chronologically log decisions and incident details.
    • Communications primarily via radio, with alternative methods for backup.

    Collaboration Under JESIP

    • UCR aims for joint representation from all Blue Light Services for improved coordination and communication during emergencies.

    Additional Notes

    • Ongoing evaluation of operational handling policies essential for continuous improvement.
    • Highlighting the significance of inter-agency cooperation for effective incident management.

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    Description

    This quiz provides an overview of the Unified Control Room Policy, helping participants understand the relevant departments and procedures outlined in the document. Hone your knowledge of policy details and gain insights into operational standards.

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