12 Questions
What is the sociological or anthropological definition of culture?
The sum total of ways of living built up by a group of human beings transmitted across generations
How is culture described as an abstract concept?
Dynamic and constantly changing
According to Geert Hofstede, what distinguishes the members of one category of people from another?
Collective programming of the mind
What does diversity management entail?
Incorporating recognition of differences into all core business functions
What is the key question for understanding cultures?
'Why?'
At what levels does culture operate according to the text?
National, regional, occupational, organizational, team, and personal levels
What is the primary purpose of managing diversity in the workplace?
To encourage inclusion and participation of all staff
What does cultural competence refer to?
The awareness, knowledge, skills, practices and processes needed to function effectively in culturally diverse situations
What is the definition of race according to the text?
A group of people with common ancestry and distinguishing physical traits
What is the definition of ethnicity according to the text?
A sense of belonging to and sharing the characteristics of a population, including similarities of territory, language, religion, and customs
What is the definition of prejudice according to the text?
An unfavorable opinion or feeling formed beforehand or without knowledge, thought or reason
What is an example of stereotyping given in the text?
Filipinos are always late
Study Notes
Culture
- Culture is the sum total of ways of living built up by a group of human beings, transmitted from one generation to the next.
- It is a groups shared system of beliefs, values, and rules of conduct.
- Culture is an abstract concept that is constantly changing and includes diverse sub-cultures.
- It is the way a group of people have learned to solve problems and resolve dilemmas, or "the way we do things around here".
- Key question for understanding cultures is "Why?"
Levels of Culture
- Operates at several levels:
- National Cultures
- Regional Cultures
- Occupational Cultures
- Organizational Cultures
- Team and Group Cultures
- Also operates at several personal levels:
- Cultural upbringing
- Personality type
- Ideological framework
Diversity and Inclusion
- Diversity means all significant differences between people that need to be considered in particular situations and circumstances.
- Diversity Management is an ongoing process of incorporating recognition of workforce and customer differences into all core business management functions.
- Managing Diversity in the Workplace encourages inclusion, participation, and the full contribution of all staff to the goals of the enterprise.
Cultural Competence
- Is the awareness, knowledge, skills, practices, and processes needed to function effectively and appropriately in culturally diverse situations.
Culture Shock
- Psychological disorientation people experience when they have extended contact with a different culture to their own.
Race and Ethnicity
- Race: a group of people of common ancestry with distinguishing physical features, such as skin colour or build.
- Ethnicity: a sense of belonging to and sharing the characteristics of a population, including similarities of territory, place of origin, language, dialect, physical characteristics, religion, and customs.
Prejudice and Stereotyping
- Prejudice: an unfavourable opinion or feeling formed beforehand or without knowledge, thought, or reason.
- Stereotyping: a set form; convention; a standardised idea or concept, e.g. Filipinos are always late.
Explore the various definitions of culture, ranging from biological to artistic, and delve into the sociological and anthropological perspectives. Learn about culture as a dynamic concept that encompasses shared beliefs, values, and behaviors across different groups.
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