Podcast
Questions and Answers
What type of injuries are commonly associated with slip-and-fall incidents?
What type of injuries are commonly associated with slip-and-fall incidents?
Which of the following events is categorized as a fortuitous event in the tourism industry?
Which of the following events is categorized as a fortuitous event in the tourism industry?
Among the following, which is NOT a typical cause of accidents in the tourism industry?
Among the following, which is NOT a typical cause of accidents in the tourism industry?
What type of illness can result from exposure to certain conditions in the tourism industry?
What type of illness can result from exposure to certain conditions in the tourism industry?
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What is an example of a risk associated with transportation in the tourism industry?
What is an example of a risk associated with transportation in the tourism industry?
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Which factor is NOT classified under security-related accidents?
Which factor is NOT classified under security-related accidents?
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Which of the following disasters is considered a natural calamity affecting tourism?
Which of the following disasters is considered a natural calamity affecting tourism?
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Which risk can escalate after an earthquake in the context of tourism?
Which risk can escalate after an earthquake in the context of tourism?
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What is defined as the probability of a threat leading to damage or loss?
What is defined as the probability of a threat leading to damage or loss?
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Which of the following best describes a hazard?
Which of the following best describes a hazard?
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What is the primary purpose of risk management as defined in ISO31000?
What is the primary purpose of risk management as defined in ISO31000?
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Which of the following sources of risks refers to legal issues that may arise?
Which of the following sources of risks refers to legal issues that may arise?
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In risk management, what is meant by 'preemptive action'?
In risk management, what is meant by 'preemptive action'?
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How does risk relate to the uncertainty of expected earnings?
How does risk relate to the uncertainty of expected earnings?
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What distinguishes risk from hazard?
What distinguishes risk from hazard?
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What aspect of risk management is focused on controlling the probability of unfortunate events?
What aspect of risk management is focused on controlling the probability of unfortunate events?
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What is the primary goal of credit risk management in the tourism and hospitality industries?
What is the primary goal of credit risk management in the tourism and hospitality industries?
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How do risks and accidents differ in the context of risk management?
How do risks and accidents differ in the context of risk management?
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Which of the following is NOT considered a common injury in the hospitality industry?
Which of the following is NOT considered a common injury in the hospitality industry?
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What is a key component of risk management in the tourism and hospitality industry?
What is a key component of risk management in the tourism and hospitality industry?
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What constitutes credit risk in the tourism and hospitality context?
What constitutes credit risk in the tourism and hospitality context?
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Which of the following factors can contribute to risk in financial markets?
Which of the following factors can contribute to risk in financial markets?
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Which type of risk involves deliberate attacks on a business?
Which type of risk involves deliberate attacks on a business?
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What is the impact of effective accident management in the hospitality industry?
What is the impact of effective accident management in the hospitality industry?
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Which of the following is NOT categorized as a natural disaster?
Which of the following is NOT categorized as a natural disaster?
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Terrorism is primarily characterized by what type of actions?
Terrorism is primarily characterized by what type of actions?
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What is the first step in implementing strategies to manage uncertainties?
What is the first step in implementing strategies to manage uncertainties?
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Which strategy does NOT belong to the list of strategies for managing threats?
Which strategy does NOT belong to the list of strategies for managing threats?
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What type of events does risk management consider as 'negative events'?
What type of events does risk management consider as 'negative events'?
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Which of the following is a potential consequence of terrorism?
Which of the following is a potential consequence of terrorism?
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What is the purpose of assessing vulnerabilities in risk management?
What is the purpose of assessing vulnerabilities in risk management?
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Which type of disaster involves the effects of water-related phenomena?
Which type of disaster involves the effects of water-related phenomena?
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What is one key principle of risk management according to the International Organization for Standardization?
What is one key principle of risk management according to the International Organization for Standardization?
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Which step is NOT part of the risk management process as defined by ISO 31000?
Which step is NOT part of the risk management process as defined by ISO 31000?
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Which principle emphasizes the importance of tailoring risk management?
Which principle emphasizes the importance of tailoring risk management?
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What is a required action for continual improvement in risk management?
What is a required action for continual improvement in risk management?
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Which of the following factors is considered in determining methods of identifying risks?
Which of the following factors is considered in determining methods of identifying risks?
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What does the principle of transparency and inclusiveness in risk management imply?
What does the principle of transparency and inclusiveness in risk management imply?
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Which characteristic is essential for risk management to respond to changes effectively?
Which characteristic is essential for risk management to respond to changes effectively?
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What is the purpose of creating a risk management plan in the process?
What is the purpose of creating a risk management plan in the process?
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Study Notes
Risk Definition
- Risk can be defined as a situation that exposes someone or something to danger or loss. It includes physical safety, property loss, and financial business risks.
- The probability of threat of damage, injury, liability, or any other adverse occurrence caused by external or internal vulnerabilities.
- Implies future uncertainty about deviation from expected earnings or expected outcome.
- Measures the uncertainty that an investor is willing to take to realize a gain from an investment.
Risk vs Hazard
- Hazard is any source of potential damage, harm, or adverse health effects.
- Risk is the chance or probability that a person will be harmed or experience an adverse health effect if exposed to a hazard.
Risk Management
- Is the identification, evaluation, and prioritization of risks.
- Involves coordinated and economical application of resources to minimize, monitor, and control the probability of unfortunate events.
Sources of Risks
- Uncertainty in Financial Markets
- Threats from Project Failures
- Legal Liabilities
- Credit Risk
- Accidents
- Natural Causes and Disasters
- Deliberate Attack from an Adversary
- Events of Uncertain or Unpredictable Root Cause
Risk Management in Tourism and Hospitality
- Involves two main aspects: safety and security.
- Operators have a moral and ethical responsibility to ensure the safety of guests and employees, including avoidance of emotional and physical harm.
- Protection of business operations including protection against damage to property, persons, and property, and future litigation.
Credit Risk
- Potential that a bank borrower or counterparty will fail to meet its obligation following agreed terms
- Goal is to maximize a bank's risk-adjusted rate of return by maintaining credit risk exposure within acceptable parameters
- Important to the tourism and hospitality industries due to financial transactions.
Accidents in Hospitality
- Accidents are reactive, while risks are preventative.
- Accidents are categorized as slip-and-fall injuries, musculoskeletal injuries, skin reactions, respiratory illnesses, security-related accidents, food poisoning, and elevator and escalator accidents.
Accidents in Tourism
- Can be caused by natural events such as earthquakes, volcanic eruptions, floods, landslides, erosion, fire, storms, typhoons, and transportation accidents.
- Additionally, activities resulting in accidents include pool accidents, animal bites or attacks, drowning, and electrocution
Natural Causes and Disasters
- Categorized into three groups: earth movements, weather-related events, and floods, mudslides, landslides, and famine
Deliberate Attack from an Adversary
- Terrorism is a significant and threatening calamity affecting the global community.
- Involves violence or the threat of violence to achieve political, religious, ideological, or social objectives.
- Can be done by governments, non-state actors, and individuals.
Events of Uncertain or Unpredictable Root Cause
- Negative events or risks.
- Positive events or opportunities.
Strategies to Manage Threats
- Avoidance
- Reduction
- Transfer
- Retaining some or all part of the potential or actual consequences
Strategies to Manage Uncertainty (Method)
- Threat identification or characterization.
- Assessment of the vulnerability of critical assets to specific threats.
- Risk determination.
- Identification of techniques to reduce those risks.
- Prioritization of the measures.
Risk Management Principles
- Risk management should create a value.
- Should be an integral part of organizational processes.
- Should become part of the decision-making process.
- Should explicitly address uncertainty and assumptions.
- Should be placed in a systematic and structured process.
- The best available information should be the bases of risk management.
- Risk management should be tailorable.
- Should take human factors into account.
- Should be transparent and inclusive.
- The dynamism, interactivity, and responsiveness to change must be evident on the risk management
- Should be capable of continual improvement and enhancement.
- There is a need for continuous and periodic re-assessment of the risk management.
Steps in the Risk Management Process
- Context establishment.
- Identification of potential risk.
- Risk assessment.
- Creation of risk options.
- Identification of potential risk management treatments.
- Make a risk management plan.
- Execute the plan.
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Description
This quiz explores the concepts of risk and hazard, emphasizing their definitions, differences, and the importance of risk management. Participants will learn how to identify and prioritize risks, as well as the sources of these risks. Test your knowledge on these fundamental principles of risk assessment.