15 Questions
What is the purpose of continuous quality improvement (CQI)?
To reduce time-consuming, low value-added activities
What is the primary goal of quality assurance (QA)?
To establish and maintain set requirements for reliable products
What is the main focus of Step 4: Collect data in the given context?
Creating processes for monitoring work according to policies
What is the purpose of Step 6: Reward and recognize good performance?
To provide incentives for employees to provide quality products and services
In which industry has continuous quality improvement (CQI) been adapted?
Manufacturing
What is the main purpose of 5S in the workplace?
To increase productivity
What does the PDCA cycle stand for in the context of continuous quality improvement?
Plan, Do, Check, Act
Which of the following is NOT a step in the 5S process/procedure?
Schedule
What can a company gain from implementing 5S in the workplace?
Improved safety
What is the role of work instructions in a business operation?
To specify exactly what steps to follow to carry out an activity
5S is a systematized approach to organize work areas, keep rules and standards, and maintain the discipline needed to do a good job.
True
PDCA cycle stands for Plan, Do, Check, Act and is used for problem solving and continuous improvement.
True
5S primarily focuses on identifying and eliminating all unnecessary items in the workplace.
True
A work instruction contains detailed instructions that specify exactly what steps to follow to carry out an activity.
True
The PDCA process approach is used to capture the appropriate information for productivity management and continuous quality improvement.
True
Test your knowledge about quality systems and continuous improvement. Explore the concept of quality, customer perceptions, and the factors for achieving and maintaining quality in an organization.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
