Podcast
Questions and Answers
What is the purpose of continuous quality improvement (CQI)?
What is the purpose of continuous quality improvement (CQI)?
- To reward employees for achieving quality goals
- To create a corporate quality culture
- To assign responsibility for tracking and reporting results
- To reduce time-consuming, low value-added activities (correct)
What is the primary goal of quality assurance (QA)?
What is the primary goal of quality assurance (QA)?
- To conduct ongoing training at a micro and macro level
- To weed out employees who don't meet expectations
- To provide incentives for employees
- To establish and maintain set requirements for reliable products (correct)
What is the main focus of Step 4: Collect data in the given context?
What is the main focus of Step 4: Collect data in the given context?
- Creating programs to acknowledge consistent quality work
- Assigning responsibility for tracking and reporting results
- Conducting ongoing training at a micro and macro level
- Creating processes for monitoring work according to policies (correct)
What is the purpose of Step 6: Reward and recognize good performance?
What is the purpose of Step 6: Reward and recognize good performance?
In which industry has continuous quality improvement (CQI) been adapted?
In which industry has continuous quality improvement (CQI) been adapted?
What is the main purpose of 5S in the workplace?
What is the main purpose of 5S in the workplace?
What does the PDCA cycle stand for in the context of continuous quality improvement?
What does the PDCA cycle stand for in the context of continuous quality improvement?
Which of the following is NOT a step in the 5S process/procedure?
Which of the following is NOT a step in the 5S process/procedure?
What can a company gain from implementing 5S in the workplace?
What can a company gain from implementing 5S in the workplace?
What is the role of work instructions in a business operation?
What is the role of work instructions in a business operation?
5S is a systematized approach to organize work areas, keep rules and standards, and maintain the discipline needed to do a good job.
5S is a systematized approach to organize work areas, keep rules and standards, and maintain the discipline needed to do a good job.
PDCA cycle stands for Plan, Do, Check, Act and is used for problem solving and continuous improvement.
PDCA cycle stands for Plan, Do, Check, Act and is used for problem solving and continuous improvement.
5S primarily focuses on identifying and eliminating all unnecessary items in the workplace.
5S primarily focuses on identifying and eliminating all unnecessary items in the workplace.
A work instruction contains detailed instructions that specify exactly what steps to follow to carry out an activity.
A work instruction contains detailed instructions that specify exactly what steps to follow to carry out an activity.
The PDCA process approach is used to capture the appropriate information for productivity management and continuous quality improvement.
The PDCA process approach is used to capture the appropriate information for productivity management and continuous quality improvement.
