Understanding Organizations: Definition, Goals, and IT Role
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Questions and Answers

Which of the following is NOT considered an objective of an organization?

  • Improving the safety of goods and people
  • Improving the quality of life at work
  • Improving the circulation of information
  • Maximizing personal employee gain (correct)

What are the two fundamental requirements that any organized human activity must meet?

  • External exchanges and internal activities
  • Division of work and coordination of tasks (correct)
  • Hierarchical structure and strategic apex
  • Innovation and profitability

In Mintzberg's model, which component of an organization is responsible for research and development, public relations, and legal services?

  • Operating Core
  • Middle Line
  • Techno-structure
  • Support Staff (correct)

Which organizational structure relies heavily on a robust techno-structure, leading to standardized production processes?

<p>Machine Bureaucracy (A)</p> Signup and view all the answers

In a divisionalized structure, what is the primary role of the middle line?

<p>To translate the demands of the central core into the objectives of the operating core. (D)</p> Signup and view all the answers

Which organizational structure is best suited for rapidly changing markets and innovation, with little formality and direct supervision?

<p>Adhocracy (D)</p> Signup and view all the answers

In the context of information circulation within an organization, which aspect focuses on the links between decisions and actions to achieve objectives?

<p>Information Cycles (B)</p> Signup and view all the answers

What are the three main types of flows that circulate in the sectors of activity within an organization?

<p>Material, Monetary, and Informational (D)</p> Signup and view all the answers

Which element is represented by a rectangle with a name inside in an information flow diagram?

<p>Activity (Internal Actor) (B)</p> Signup and view all the answers

What is the primary focus of a Context Model (CM) in information flow diagrams?

<p>The exchange of information between a company and its external stakeholders. (D)</p> Signup and view all the answers

Which of these is NOT a characteristic that determines a system?

<p>Its size and physical location (B)</p> Signup and view all the answers

In a systemic approach, what does the concept of 'globality' emphasize?

<p>The whole is greater than the sum of its parts. (A)</p> Signup and view all the answers

According to the content, what are the three subsystems that a complex organization can be divided into?

<p>Decision, Information, and Operating (C)</p> Signup and view all the answers

What is the essential mission of the Information System (IS) within an organization?

<p>To build and memorize a representation of the operating system's activity for the decision system. (A)</p> Signup and view all the answers

Which of the following is NOT one of the structural aspects of information flow?

<p>The method of data encryption (A)</p> Signup and view all the answers

What is a procedure, in the context of organizations and information flow?

<p>A sequence of tasks intended to carry out a certain process. (D)</p> Signup and view all the answers

What distinguishes 'programmable decisions' from 'non-programmable decisions'?

<p>Programmable decisions always yield the same result from the same inputs, while non-programmable decisions may vary. (B)</p> Signup and view all the answers

In the context of an Automatable Information System (AIS), what is the primary function of 'automatic processing'?

<p>To execute modules or programs on a set of input data triggered by an external event. (A)</p> Signup and view all the answers

According to the content, what are the two aspects considered in systemic approaches to modeling an Information System (IS)?

<p>Static (data) and dynamic (processing) (B)</p> Signup and view all the answers

Which level of R. Anthony's framework for analyzing planning and control processes is associated with operational control?

<p>Regulation (C)</p> Signup and view all the answers

What is the primary focus of 'production information systems'?

<p>Intended for the company's operating system. (B)</p> Signup and view all the answers

What is a key characteristic of management information systems?

<p>They support decision-making through primary information and data from the environment (C)</p> Signup and view all the answers

What are strategic systems of information (SSI) similar to?

<p>Operational IS or steering IS (A)</p> Signup and view all the answers

How does a good Information System assist an organization's management?

<p>Making decisions with more certainty and reducing risks (D)</p> Signup and view all the answers

Flashcards

Organization

An association of people who relate to each other to achieve objectives or goals.

Objectives of an organization (7)

Enhance productivity, improve quality, meet deadlines, ensure safety, boost information quality, improve communication, increase the quality of work life.

Challenges of IT in organizations

The challenges in using Information Technology (IT) to support organizational activities and manage information flow.

Organizational structure

The organizational structure determines how a company functions day-to-day, how decisions are made, and how teams work together.

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Basic organizational components

Five essential components: Strategic apex, operating core, middle line, techno-structure, and support staff.

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Strategic apex

Directors and senior executives who define the mission and ensure objectives align with it, while managing external relationships.

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Operating core

Workers who carries out the activities necessary to deliver outputs.

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Middle line

Structure that provides a link between the strategic apex and the operating core, interpreting the apex's plans for the core.

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Techno-structure

Key individuals and teams working in functions such as HR, training, finance and planning.

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Support staff

Staff that work in functions such as research and development, public relations, and legal services.

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Organization as a network

An organization is a network of linked sectors and hierarchical structures and these functions are assumed by different sectors exchanging variety of information.

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Types of organizational structures

Simple, machine, professional, divisionalized & adhocracy.

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Simple structure

Centralized, often autocratic, control exerted by chief executive or a small influential team.

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Machine bureaucracy

Relies heavily on a robust techno-structure, strategic planners and financial controllers are influential.

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Professional bureaucracy

Based on clear lines of authority and standard administrative practices, practices may be built on law.

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Divisionalized

A small central core provides guidelines for business units that enjoy high degree of autonomy.

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Adhocracy

Task or project-based and has to respond quickly and flexibly to changing demands.

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Information Flow

Information exchanged between different parts of a business, enables communication and coordination

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External information flow

The exchange of information between a company and its stakeholders - customers, suppliers, or partners.

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Internal information flow

The exchange of information between different departments or units within a company.

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System

An organized association of elements interacting to achieve predefined objectives.

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Classification of systems

Natural or artificial.

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Life cycle of a system

Analysis of the need to the elimination and/or recycling of its constituents.

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System approach

Examine a company as finalized, see key features, and see elements that make up the overall system.

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Systems and sub-systems

To facilitate the study of complex System, break it down into simpler sub systems that are still systems.

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Study Notes

Organization Definition

  • An organization is a group of individuals working together with resources to achieve specific goals.
  • It's a structured entity where people with different roles interact under formal or informal rules.

Organization Objectives

  • Improve productivity
  • Improve the quality of goods and services
  • Control deadlines
  • Improve safety
  • Improve information quality
  • Improve communication
  • Improve work life quality

Key Organizational Elements

  • Resources: including human skills, equipment, and finances
  • Purposes: focused on economic gains, technological advancements, and social improvements like working conditions and communication

Challenges of IT in Organizations

  • IT, or Information Technology/Information Systems (IS), plays a significant role in supporting activities and exchanges.
  • There is a need to consider the nature and circulation of information within the company.

Company as an Organization

  • Every business has an organizational structure. That structure determines how the company operates daily, makes decisions, and facilitates teamwork.
  • Organizations need to adapt to internal and external changes like tech shifts, market conditions, or strategic objectives.

Basic Components of an Organization

  • An IS is vital for how an organization functions.
  • Organized human activity requires work division and task coordination.
  • Mintzberg identified five components that are essential to an organization and their coordinated activities.

Organizational Components & Their Roles

  • Strategic Apex: composed of directors and executives who define the mission and ensure its consistency with organizational objectives
  • Operating core: responsible for carrying out activities to deliver outputs
  • The middle line: links the strategic apex and operating core. Its role involves the interpretation of strategic apex expectations for the operating core.
  • Techno-structure: consists of individuals and teams in areas like HR, training, finance, and planning that seek skill standardization and quality requirements
  • Support staff: works in research, legal services, and public relations that indirectly contribute to the organization's core purposes.

Types of Organizational Structures

  • Companies can be viewed as networks of sectors (sales, accounting) using flows of money, material, or information.
  • The company can be viewed as multi-layered with a certain decision-making power.
  • Mintzberg identified five organization categories, each relying on a specific element of the model.

Simple Organizational Structure

  • Simple structure is often centralized and autocratic, with control exerted by the chief executive and has a strong sense of mission but is vulnerable

Machine Bureaucracy

  • The machine bureaucracy relies on a techno-structure with strategic planners and financial controllers which can result in rigid and demotivated employees.

Professional Bureaucracy

  • The professional bureaucracy is based on authority and standard practice but with external standards and is more democratic, motivating employees.

Divisionalized Structure

  • A divisionalized structure is small, central core that sets autonomous business unit guidelines - typical of multinational companies.

Adhocracy

  • Adhocracy focuses on tasks or projects, allowing for quick responses to change driven by rapidly-changing markets or innovation.

Information Circulation

  • A company's functions are exercised to meet objectives involving interconnected sectors and information exchange, which are known as the information circuits.
  • Levels of responsibility each make decisions related to actions and decisions are known as information cycles
  • Information is a decision-making, communication, and collective work tool.

Information Cycle

  • Cycle that characterizes links decisions to actions, based on objectives
  • It prompts you to consider the goals, whether they have been met, and ask question.

Information Circuits

  • Relationships between sectors (sales, production, supply).
  • Exchanges via material, money, and information flows
  • Standardization involves codification of information and standardized information.

Information Flow Diagram (IFD)

  • Process of exchanging information between business parts so that they can collaborate because there needs to be functional information flows for success. This means information must reach the rightrecipient.
  • Interest is fourfold, simple, frequently used, an excellent starting point or the treatments.

Types of Information Flow

  • Data flows are used to model information flows between actors in a study area which presents schematic path ways for this information and its exchange within a system.
  • There are two types of information flow.

External Information Flow

  • Exchange happens between a company and its stakeholders, the study area is a black box and only external flows are represented.

Internal Information Flow

  • Flow Model allows for an exchange between different departments within a company, to ensure everyone is all working towards one goal.

Information Flow Diagrams.

  • Basis for refinement of data model, has field, related external actors, activities,
  • Field of study represents what is being studied, well defined and part of the subject.
  • Field is represented by name in a rectangle.

External Actor

  • An external actor transmits and receives data outside the system
  • A related field interacts with the field of study but internal to the company.

Activity

  • An activity is an internal actor set to transform data, a part of the field of study

Flow

  • A flow is an information transfer, from transmitter to receiver.

Guidelines for drawing Data Flow Diagram

  • Define field of study
  • ID Actors/External
  • ID Flows
  • Draw Flowchart while IDing actors and flows

External/Context Model

  • Company comprised of management: Sales, Accounting, Personnel, and Inventory where the field of study is Sales Management.

Conceptual Flow Diagram

  • Broken down activities and using data diagrams to represent the work flow. Formal structured vs Informal unstructured flows.

System Definition

  • System is a organized association, humans, hardware software etc, interacting with the environment for objectives.
  • Determined by boundaries, interactions, functions/activities, and examples of systems.

Classifications of Systems

  • Two types, Natural/Solar or Man made/Industrial

Life Cycle of a System

  • From analysis of constituent needs, recycling

Systemic Approach

  • For an open, pilot system, you need systemic approach, Rosnay states Dynamic interaction in elements of the goal".
  • Study object allows operation. Identify efficiency.

System Study

  • Study is on concepts and priciples, or daniel durand. Organization.

Concepts Of System Approach

  • interaction, globality, complexity,
  • facilitate study through sub systems is possible through breakdown, to get simple compnents. System can be defined through how it affects its own system operations. Through material, environment interactions.

the company is a system

  • through tangible elements, resources and applied techniques.
  • The company environment and components influence the output.
  • 3 subsystem coordination, information storages, and operating system.

IS System Concepts

  • large omnipresence activity linked one way to integration automations, relevant precise informations constitutes strategy for decision making.
  • Essential mission can be available to factors for the system, via access memory.
  • Every organization has a system for internal activity and external exchanges.
  • System has characteristics defined of approach.

Definition

  • IS is a is defined communication in the vehicle by which the nervous system is strategy.
  • Its structure is composed so it can organize and communicater information.

IS Functions

  • Access to the information to assist and solve problems etc. Ensure a dynamic link.
  • The IS of a system is structured around three components.

IS Components

  • Organization, helps actor carry out tasks.
  • Human components, with actors internal or external.
  • Technique with ICT.

Structural Aspects of an IS

  • Information flows between individuals is practice or machines.
  • A station is a point of processing characterized by flows, operations and duration.
  • Flow is a set or infomration between stations. The nature conveyed.
  • Vehicles can be various through traditional means. Orally, document.

Documents

  • Supports necesary for management. 2 types of ciculation or fixed.

IS Concepts

  • System for person to perform operations to the task, the operations constituate a work station.

Function

  • Carried out within stations will be stations.

Procedure

  • Its to cary out a process. Involoving sever stations for a a task.

Automation Of IS

  • improve administrative work, through examples.

Automatable Information System

  • "IS" can be sees as as a structure or a set of rules. Can a system be fully automated.
  • Programmable Vs Non programmable.
  • Actions can be transformed through results because they are programmed

Non Preogrammation

  • Knowledge gives more, with more output. the actions will be automated and are a subsystem of it, that has a relation.
  • Function descriptions of automation can function and run like the following.
  • Must ensure internal functions and external functions.

The process from above

  • A process is an organized method.

Steps for Construction

  • Data processing or dichotomy. Analysis and framework.
  • Provide a model of an organization or system. There's too models with logic
  • You need design process phases. 2 Model based systems or or logical.
  • Systems is under aspects, dynamic vs static with several examples. In practice methods is more inportant.

The structure of information system

  • A System is about several strategic components in the field with management. two categories.
  • Info is intended to operating with in the company with subtypes of info systems.
  • Structues will look operational or stable for data entry for the compnay and operations.
  • The quality is great through IS. Thanks to data it handles. The IS is better aligned. Improves objective and collaboration systems.

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Explore the definition of an organization as a group working towards specific goals with resources. Learn about key organizational elements (resources, purposes) and the objectives. Understand the challenges of IT in organizations and the essence of a company as an organization.

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