Podcast
Questions and Answers
What is the primary goal of job enlargement?
What is the primary goal of job enlargement?
Which dimension of empowerment relates to employees feeling their work is important?
Which dimension of empowerment relates to employees feeling their work is important?
Which of the following is NOT a factor supporting empowerment?
Which of the following is NOT a factor supporting empowerment?
What is a characteristic of job enrichment?
What is a characteristic of job enrichment?
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Self-leadership is primarily focused on which of the following aspects?
Self-leadership is primarily focused on which of the following aspects?
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What is one primary benefit of job specialization according to Frederick Winslow Taylor?
What is one primary benefit of job specialization according to Frederick Winslow Taylor?
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Which of the following is NOT a problem associated with job specialization?
Which of the following is NOT a problem associated with job specialization?
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How did KPMG aim to increase task significance among its staff?
How did KPMG aim to increase task significance among its staff?
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What does job rotation primarily aim to minimize?
What does job rotation primarily aim to minimize?
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What aspect of the Job Characteristics Model involves social interaction with coworkers?
What aspect of the Job Characteristics Model involves social interaction with coworkers?
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What is one major consequence of job specialization that can affect work quality?
What is one major consequence of job specialization that can affect work quality?
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Frederick Winslow Taylor is best known for advocating which of the following concepts?
Frederick Winslow Taylor is best known for advocating which of the following concepts?
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Which of the following contributes to increasing workforce skill variety?
Which of the following contributes to increasing workforce skill variety?
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Which element of self-leadership primarily focuses on the ability to monitor one's own progress towards goals?
Which element of self-leadership primarily focuses on the ability to monitor one's own progress towards goals?
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What is required for effective personal goal setting in self-leadership?
What is required for effective personal goal setting in self-leadership?
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Which practice involves visualizing successful task completion and anticipating obstacles?
Which practice involves visualizing successful task completion and anticipating obstacles?
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Which factor is not an individual predictor of self-leadership?
Which factor is not an individual predictor of self-leadership?
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What is the purpose of designing natural rewards in the context of self-leadership?
What is the purpose of designing natural rewards in the context of self-leadership?
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What is one of the advantages of membership/seniority-based rewards?
What is one of the advantages of membership/seniority-based rewards?
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How do men and women generally perceive money differently?
How do men and women generally perceive money differently?
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What is one of the advantages of competency-based rewards?
What is one of the advantages of competency-based rewards?
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Which of the following is a disadvantage of job status-based rewards?
Which of the following is a disadvantage of job status-based rewards?
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What is a disadvantage of competency-based pay?
What is a disadvantage of competency-based pay?
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What culturally influenced attitude towards money is seen in nurturing cultures?
What culturally influenced attitude towards money is seen in nurturing cultures?
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What do ESOPs and share options promote within an organization?
What do ESOPs and share options promote within an organization?
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How does Lee Valley Tools distribute its profit-sharing among employees?
How does Lee Valley Tools distribute its profit-sharing among employees?
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Which characteristic can lead to less turnover with seniority-based rewards?
Which characteristic can lead to less turnover with seniority-based rewards?
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What effect does job evaluation have within a rewards system?
What effect does job evaluation have within a rewards system?
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What is a key consideration when designing jobs in an organization?
What is a key consideration when designing jobs in an organization?
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Which of the following perceptions of money is often stronger in cultures with high power distance?
Which of the following perceptions of money is often stronger in cultures with high power distance?
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What should organizations beware of when implementing rewards?
What should organizations beware of when implementing rewards?
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What can be a potential negative consequence of seniority-based rewards?
What can be a potential negative consequence of seniority-based rewards?
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Which of the following is an example of performance-based rewards?
Which of the following is an example of performance-based rewards?
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What can be a potential problem with organizational rewards?
What can be a potential problem with organizational rewards?
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Study Notes
Meaning of Money at Work
- Money has various meanings and implications for individuals and society.
- Cultural differences influence how money is perceived and valued.
- High power distance cultures prioritize money, while nurturing cultures may be less open about discussing wealth.
Membership/Seniority Based Rewards
- Fixed wages and seniority-based rewards offer stability and predictability but can also lack performance motivation.
- Advantages include attracting applicants and reducing turnover.
- Disadvantages include deterring poor performers from leaving, potentially leading to "golden handcuffs" and a lack of performance-based incentives.
Job Status-Based Rewards
- Job evaluation and status-based perks may encourage competition for promotions and reduce pay discrimination.
- This system can reinforce a hierarchical structure and encourage employees to exaggerate their duties and hoard resources.
Competency-Based Rewards
- Two types: competency-based pay bands, defined by skills and knowledge demonstrated by employees, and skill-based rewards, based on the number of specific skill modules mastered.
- Motivates learning new skills but can be complex to implement.
- Potentially subjective assessments and higher training costs are potential disadvantages.
Performance-Based Rewards
- Include individual rewards like bonuses, piece rates, and commissions.
- Team rewards often include bonuses and gain-sharing plans.
- Organizational rewards include organizational bonuses, ESOPs, share options, and profit-sharing.
- ESOPs and share options can create an "ownership culture."
- Profit-sharing aligns employee compensation with the company's financial performance.
- Organizational rewards may have a weak P-to-O link (performance to outcome), meaning the connection between individual effort and reward may be less direct.
Improving Reward Effectiveness
- Linking rewards to performance is crucial.
- Rewards should be relevant to employees' needs and aspirations.
- Team rewards are effective when jobs are interdependent.
- Ensuring rewards are valued by employees is vital.
- Unintended consequences of reward systems should be considered.
Job Design
- The process of assigning tasks to a job and defining the interdependency of those tasks with other jobs.
- Organizations aim to design jobs that are efficient and motivate employees.
Job Specialization and Scientific Management
- Focuses on breaking down work into specialized tasks to improve efficiency, reduce training time, and facilitate better person-job matching.
- Introduced by Frederick Winslow Taylor, known as "scientific management."
- Problems arise from reduced motivation, higher turnover, and potential for decreased work quality.
Job Characteristics Model
- A framework that identifies five core job characteristics influencing employee motivation.
- These characteristics are skill variety, task identity, task significance, autonomy, and feedback.
Increasing Task Significance at KPMG
- KPMG implemented initiatives to increase task significance awareness by showcasing the firm's contributions to society through videos and posters.
- This helps employees understand the broader impact of their work.
Other Job Characteristics
- Social characteristics like task interdependence and feedback from others influence employee motivation and job satisfaction.
- Information processing demands, such as high task variability and analyzability, also contribute to job design.
Job Rotation
- Regularly moving employees from one job to another.
- Offers benefits such as increased skill variety, reduced repetitive strain injury, and a multi-skilled workforce.
Job Enlargement
- Expanding an existing job by adding more tasks.
- An example is a video journalist who performs a variety of tasks related to video production.
Job Enrichment
- Giving employees more responsibility for scheduling, coordinating, and planning their work.
- Natural grouping involves combining interdependent tasks into one job (e.g., assembling an entire product).
- Establishing client relationships involves giving employees direct contact and responsibility for specific clients.
Dimensions of Empowerment
- Four key dimensions:
- Self-determination: Employees believe they have freedom and discretion in their work.
- Meaning: Employees perceive their work as important and valuable.
- Competence: Employees possess confidence in their abilities and self-efficacy.
- Impact: Employees feel their contributions influence success.
Supporting Empowerment
- Individual factors include possessing the required competencies, being able to perform the work, and being able to handle decision-making demands.
- Job design factors include autonomy, task identity, task significance, and job feedback.
- Organizational factors include resources, learning orientation, and trust.
Self-Leadership
- The process of influencing oneself to establish self-direction and self-motivation needed to perform a task.
- Draws on concepts from goal setting, social cognitive theory, and sports psychology.
Elements of Self-Leadership
- Personal goal setting: Establishing goals for one's own work effort.
- Constructive thought patterns: Using positive self-talk and mental imagery to enhance self-efficacy.
- Designing natural rewards: Making the job more motivating by finding intrinsic rewards.
- Self-monitoring: Keeping track of progress toward self-set goals and utilizing feedback.
- Self-reinforcement: Providing personal rewards for achieving self-set goals.
Predictors of Self-Leadership
- Individual factors: Higher levels of conscientiousness, extroversion, self-esteem, self-efficacy, and internal locus of control.
- Organizational factors: Job autonomy, participative and trustworthy leadership, and measurement-oriented culture.
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Description
Explore the complexities of money's meaning and its cultural implications in the workplace. This quiz also covers various reward systems, including membership, job status, and competency-based rewards, highlighting their advantages and disadvantages. Test your knowledge on how these concepts influence employee motivation and organizational behavior.