Understanding Effectiveness, Efficiency, and Care Management Quiz

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Questions and Answers

What are the major components that make up the Health Care Delivery System?

Facilities, Practitioners, Entities (correct)

Health Ministries, Educational Institutes, Insurance Companies

Clinics, Technicians, Administrative Staff

Hospitals, Medical Students, Research Institutions

Which level of the health care system is considered the mesosystem?

Central level

Practice level (correct)

Regional/National level

Health Centers

What functions are included in the Healthcare system?

Logistics, Supply Chain, Distribution

Infrastructure, Telecommunications, Human Resources

Public Relations, Marketing, Sales

Oversight, policy making, regulations (correct)

What does Health Sector-System Reform aim to achieve?

Reforming the financial aspect of healthcare Signup and view all the answers

Which of the following is NOT a function of the healthcare system?

Education and Research Signup and view all the answers

What does the Central planning level refer to in the health care system?

Ministry of Health Signup and view all the answers

What is the purpose of the planning function in healthcare management?

To improve health by deciding what needs to be done Signup and view all the answers

Which of the following best describes the evaluation function in healthcare management?

Assessing the effectiveness of planned actions Signup and view all the answers

In the context of health care quality, what does 'continuity' refer to?

The ongoing provision of care over time Signup and view all the answers

What distinguishes Secondary and Tertiary Care Settings from Restorative Care Settings?

Focus on rehabilitation and long-term care Signup and view all the answers

Which of the following belongs to Primary Care Settings in health care?

Physicians' offices Signup and view all the answers

What is the main emphasis of the management function in healthcare administration?

Determining appropriate actions and methods Signup and view all the answers

What is the primary focus of health care administration?

Achieving specific objectives Signup and view all the answers

Which of the following is NOT a key element of administration?

Scheduling Signup and view all the answers

What is the main difference between effectiveness and efficiency according to the text?

Effectiveness focuses on achieving objectives, while efficiency focuses on the optimized use of resources Signup and view all the answers

What does care management involve according to the text?

Managing patient care Signup and view all the answers

What are the main components of the management process?

Planning, implementation, and evaluation Signup and view all the answers

What does good management involve according to the text?

Setting priorities, adapting services to needs, maximizing resource utilization, and improving service quality Signup and view all the answers

Study Notes

Management in Healthcare

Effectiveness is the degree to which a stated objective is being achieved.
Efficiency is the optimized use of resources (human resources, equipment, supplies, money, space, time, and information).

Care Management

Care management involves resource coordination, utilization management, follow-up, patient education, and clinical management.

Good Management

Good management highlights priorities, adapts services to needs and changing situations, makes the most of limited resources, improves the standard and quality of services, and maintains high staff morale.

Management Process

The management process consists of planning, implementation (organizing, staffing, directing, and controlling/monitoring), and evaluation.

Systems View of Management

A systems view of management involves process inputs (human resources, non-human resources), conversion mechanism, outputs, and objectives achievement.

Administration

Administration is the process of achieving defined goals through guidance, leadership, and control of efforts, and efficient utilization of non-human resources.
Elements of administration include planning, organization, staffing, directing, coordinating, reporting, budgeting, supervising, and evaluation.

Health Care Administration

Health care administration involves systematically utilizing knowledge, energies, and social structures to achieve specific objectives.
Functions of healthcare administration include ensuring access to timely, appropriate, and affordable healthcare services, and tailoring services to specific health needs and preferences.

Health Care System

A health care system operates at macro, meso, and micro levels.
The system includes six functions or building blocks: oversight, policy making, regulations, health service provision, financing, and managing resources.
Delivery system design includes multiple levels: regional/national (macrosystem), integrated medical care organization (mesosystem), and practice level (microsystem).

Health Care Delivery System

The health care delivery system consists of three major components: facilities, practitioners, and entities.

Health Sector Reform

Health sector reform involves planning, management, and evaluation functions to improve health.

Levels of Administration

There are three levels of administration: central level, intermediate level, and local level.

Levels of Health Care

There are four levels of health care: preventive, primary, secondary, and tertiary, as well as restorative and continuing care.

Preventive and Primary Care Settings

Preventive and primary care settings include school health services, occupational health services, physicians' offices, clinics, and nursing centers.

Secondary and Tertiary Care Settings

Secondary and tertiary care settings include hospitals, medical centers, emergency departments, medical units, intensive care, and psychiatric facilities.

Restorative Care Settings

Restorative care settings include home health care, rehabilitation centers, and extended care facilities.

Quality in Healthcare

Quality involves carrying out interventions correctly according to pre-established standards and procedures, with an aim of satisfying customers and maximizing results.
Dimensions of quality include technical competence, access to service, effectiveness, efficiency, amenities, interpersonal relations, continuity, and safety.

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Description

Test your knowledge on the concepts of effectiveness, efficiency, and care management. Explore topics such as resource coordination, utilization management, follow-up, patient education, and clinical management.