Understanding Compliments and Their Impact

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Questions and Answers

What is a suggested way to enhance the strength of a compliment?

  • Make it as vague as possible.
  • Only compliment their possessions.
  • Use the person's name. (correct)
  • Avoid specificity in your remarks.

Why do many people struggle with accepting compliments according to the content?

  • They think compliments are insincere.
  • They often don't believe they are deserving of praise. (correct)
  • They dislike receiving any form of attention.
  • They are too busy to acknowledge compliments.

Which of the following is NOT a category of compliments mentioned?

  • Appearance
  • Importance (correct)
  • Behavior
  • Possessions

What is one way to personalize a compliment more effectively?

<p>Being specific in your remarks. (A)</p> Signup and view all the answers

What kind of response did Perplexed describe receiving after a compliment?

<p>Self-deprecating remarks. (D)</p> Signup and view all the answers

Which phrase exemplifies a specific compliment regarding behavior?

<p>I like how you help everyone. (B)</p> Signup and view all the answers

How did the respondent feel about their wife's reaction to compliments?

<p>They found it difficult to understand. (A)</p> Signup and view all the answers

What should one avoid when giving a compliment to enhance its effectiveness?

<p>Making comparison to others. (A)</p> Signup and view all the answers

What is the main advantage of delivering a third-person positive compliment?

<p>It is perceived as more believable and valuable. (A)</p> Signup and view all the answers

Which type of compliment involves passing on a message about someone's behavior or possessions?

<p>Relayed Positive (A)</p> Signup and view all the answers

What can be an effective follow-up to compliments to enhance their impact?

<p>Ask a question related to the compliment. (B)</p> Signup and view all the answers

How does President Kennedy's manner exemplify an indirect compliment?

<p>He showed genuine focus and interest in others' responses. (A)</p> Signup and view all the answers

Which of the following illustrates an indirect positive compliment?

<p>Asking a colleague for their opinion on a project. (B)</p> Signup and view all the answers

What is a direct benefit of giving a third-person positive compliment as experienced by the speaker?

<p>It leads to an invitation for social gatherings. (C)</p> Signup and view all the answers

What type of compliment is exemplified when someone brings flowers to a loved one for no special occasion?

<p>Direct Positive (D)</p> Signup and view all the answers

What is a characteristic of indirect compliments as illustrated in the examples provided?

<p>They express admiration through actions rather than words. (B)</p> Signup and view all the answers

What is the primary goal of active listening?

<p>To encourage the speaker to express themselves. (A)</p> Signup and view all the answers

Which of the following is a common mistake in active listening?

<p>Parroting the speaker's words back. (D)</p> Signup and view all the answers

How does active listening impact your own thoughts during a conversation?

<p>It diminishes self-talk and increases engagement with the speaker. (A)</p> Signup and view all the answers

What emotional reaction is likely from the speaker when they're actively listened to?

<p>Feeling comfortable and delighted. (B)</p> Signup and view all the answers

What is a possible outcome of practicing active listening?

<p>You strengthen your conversational skills. (B)</p> Signup and view all the answers

What does actively listening help alleviate during conversations?

<p>The pressure to provide immediate solutions. (A)</p> Signup and view all the answers

What mental shift occurs when you engage in active listening?

<p>You shift your attention outward to understand the speaker. (C)</p> Signup and view all the answers

Why is it important to add specific details to your disclosures?

<p>To increase the likelihood of being believed. (C)</p> Signup and view all the answers

How does listening actively enrich the conversation?

<p>By encouraging the speaker to delve deeper into their thoughts. (C)</p> Signup and view all the answers

What effect does presenting a balanced picture of yourself have on how you are perceived?

<p>It increases the likelihood of being believed. (B)</p> Signup and view all the answers

What misconception might prevent someone from forming true friendships?

<p>Expecting everyone to like you. (C)</p> Signup and view all the answers

How should one change general statements to make them more impactful?

<p>By using details and imagery. (D)</p> Signup and view all the answers

What does ‘not owning your statements’ entail?

<p>Using 'you' statements that reference others indirectly. (C)</p> Signup and view all the answers

What is a potential outcome of using specific personal anecdotes?

<p>They can strengthen your credibility. (C)</p> Signup and view all the answers

Why might people admire individuals like Samantha Bee or Kathy Griffin despite mixed approval ratings?

<p>They express themselves authentically. (C)</p> Signup and view all the answers

How can you portray your feelings more authentically?

<p>By expressing feelings through detailed descriptions. (B)</p> Signup and view all the answers

What is the primary benefit of using active listening?

<p>To demonstrate understanding and acceptance. (C)</p> Signup and view all the answers

Which of the following is NOT a cue that someone may be conveying an important message?

<p>Speaking in a monotone voice. (B)</p> Signup and view all the answers

In the scenario of a child cutting her finger, which response aligns with active listening?

<p>Your finger really hurts a lot. (A)</p> Signup and view all the answers

What is a good initial question to reflect on when employing active listening?

<p>What is he feeling? (B)</p> Signup and view all the answers

What is the purpose of starting your feedback with the word 'you' during active listening?

<p>To establish connection and encourage a response. (C)</p> Signup and view all the answers

What might indicate that a message is particularly significant?

<p>Speaking more loudly or softly than usual. (B)</p> Signup and view all the answers

Why might it be important to ask for confirmation by saying 'Am I right?' after your feedback?

<p>To allow the sender to clarify or correct your misunderstanding. (C)</p> Signup and view all the answers

Which of the following strategies demonstrates active listening when someone shares a concern?

<p>Paraphrase what they said and express empathy. (C)</p> Signup and view all the answers

What is a potential outcome if the other person is attracted to the 'loveable act' one is portraying?

<p>You will be unable to relax and be yourself. (B)</p> Signup and view all the answers

What did Charlene falsely agree to when she met Donny?

<p>To have many children. (D)</p> Signup and view all the answers

What impact did Zachary's false portrayal of himself have on his relationship with George?

<p>It resulted in a loss of contact. (D)</p> Signup and view all the answers

What emotion did Charlene experience after revealing her true feelings to Donny?

<p>Miserable and regretful. (A)</p> Signup and view all the answers

What lesson does Zachary emphasize about meeting new people?

<p>To be honest and accurate about oneself. (B)</p> Signup and view all the answers

What consequence can arise from trying to portray a 'perfect' self?

<p>You may have to deal with the truth later. (B)</p> Signup and view all the answers

What might Charlene wish she had done instead of trying to create a 'perfect' image?

<p>Find acceptance as her true self. (C)</p> Signup and view all the answers

How did portraying a false identity affect Zachary's initial interactions with George?

<p>It allowed Zachary to form a superficial friendship. (A)</p> Signup and view all the answers

Flashcards

Specific Compliments

Making your compliments more specific and tailored to the recipient.

Using Names in Compliments

Including the person's name in your compliment makes it feel more sincere and personal.

Downplaying Compliments

A tendency to downplay or dismiss compliments, often by focusing on negative aspects or minimizing the effort.

Accepting Compliments

The act of acknowledging and accepting praise without reducing its value or minimizing the effort.

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Complimenting Behavior

Compliments focusing on a person's actions, behavior, or efforts.

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Complimenting Appearance

Compliments focusing on a person's physical appearance.

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Complimenting Possessions

Compliments focusing on a person's possessions.

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Compliment Downplayer

A person who consistently downplays or dismisses compliments.

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Third-Person Positive

A compliment delivered to someone within earshot of the intended recipient. The message is often relayed by a third party, making it more believable and valuable.

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Relayed Positive

Involves someone mentioning their positive opinion of another person's behavior, appearance, or possessions to you, and you then share that message with the person being complimented.

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Indirect Positive

A compliment that is not directly stated, but implied through words or actions. Examples include asking for advice (signaling you value someone's judgment) or asking for someone's name (signaling you find them significant).

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Kennedy's Indirect Respect

President Kennedy's manner of interacting with people conveyed respect indirectly. He made people feel like he had nothing else to do but listen to them, creating an atmosphere of importance and value.

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Action-Based Indirect Positive

A type of indirect positive where someone's actions or gestures express admiration without saying it directly. For example, a son bringing his mother flowers on a non-birthday occasion.

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Remembering Special Occasions

A type of indirect positive where someone's actions or gestures express admiration without saying it directly. For example, a friend calling you to wish you happy birthday.

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Dedicated Time

Spending quality time with someone, focusing solely on them and creating shared experiences. Example: a husband telling his wife he wants to spend the weekend just with her.

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Showing Appreciation Through Acts

A type of indirect positive where someone shows their appreciation through kind actions. Example: bringing flowers or remembering birthdays.

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Active Listening

Paying close attention to what someone is saying and showing genuine interest in their thoughts and feelings.

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Parroting

Simply repeating what someone has said back to them without any deeper understanding or interpretation.

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Ignoring or Downplaying Feelings

Failing to acknowledge or fully comprehend the emotional aspect of what someone is saying.

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Active Listening Reduces Self-Talk

Active Listening encourages you to stop focusing on your own worries and engage with what others are saying.

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Active Listening Improves Empathy

Active Listening allows you to experience the emotional impact of what someone is saying.

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Active Listening Enhances Conversation

Active Listening makes it easier to contribute meaningfully to a conversation because you have a deeper understanding of what's been said.

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Active Listening Technique

A technique used to clarify understanding, confirm interpretation, and show empathy during a conversation. It involves reflecting back the speaker's message and feelings.

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Cues of Significance

When the sender of a message gives clues that what they are saying is important or emotional. These clues can be verbal or nonverbal.

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Self-Disclosure

A sense of comfort and openness that motivates someone to share more personal information when they feel listened to.

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When is Active Listening Useful? (Situation 1)

When you are unsure about the meaning of someone's message.

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Active Listening Promotes Emotional Release

Active Listening helps people feel heard and understood, which can lead to a sense of relief and release.

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When is Active Listening Useful (Situation 2)?

When the message being delivered is sensitive or important.

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Active Listening: Focus on Feelings

Refocusing on the other person's feelings and trying to understand their perspective.

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Active Listening: Focus on Content

In a conversation, understanding and reflecting back the actual content of what the speaker is saying.

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Active Listening: Confirmation

A confirmation technique used to assure the speaker that you have understood their message correctly.

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Fake persona

Pretending to be someone you're not to impress others.

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Authenticity

The act of showing your true self to others, without trying to impress.

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Portraying a persona

Creating a false image to attract someone.

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Authentic connection

The feeling of warmth and acceptance that comes from genuine connection.

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Maintaining a charade

Hiding your true self to maintain a false image.

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Setting someone straight

The act of revealing your true self to someone, even if it might change their opinion.

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Being at ease

The ability to relax and be yourself without fear of judgment.

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Not everyone's cup of tea

Accepting that not everyone will be attracted to you, and that's okay.

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Specific Disclosure

Using specific details, like names, dates, and places, to make your statements more believable and engaging.

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Word Pictures

Showing your emotions through descriptions that create a visual picture for the listener.

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Revealing Negatives

Including both positive and negative aspects of yourself in your disclosures to create a balanced and realistic picture.

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Owning Your Statements

Taking ownership of your statements by using "I" instead of "you" to avoid misinterpretations.

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Being Believed

Believing your own words and standing behind your statements, even if they are unpopular or challenging.

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Honest Communication

The ability to build trust and create genuine connections with others by being honest and authentic.

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Study Notes

Book Title and Author

  • Title: Conversationally Speaking
  • Author: Alan Garner

Summary of Book

  • Book is about teaching conversation skills
  • 900,000 copies in print
  • New ways to increase personal and social effectiveness
  • Advice columnist Carolyn Hax praised author's teaching of social skills

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