Podcast
Questions and Answers
What is the primary benefit of effective communication?
What is the primary benefit of effective communication?
What is the role of the receiver in effective communication?
What is the role of the receiver in effective communication?
Which of the following is an example of internal communication?
Which of the following is an example of internal communication?
What is a key requirement for effective communication by the speaker?
What is a key requirement for effective communication by the speaker?
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What is the purpose of feedback in communication?
What is the purpose of feedback in communication?
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Study Notes
Definition of Communication
- Communication is the process of sending and receiving information, feelings, and ideas between individuals for mutual benefit.
Purpose of Communication
- Providing information
- Sharing feelings
- Persuasion
- Motivating others
- Entertainment
Elements of Communication
- Sender/Speaker: the person giving the information
- Receiver/Listener: the person who receives the message
- Message: the information transferred
- Feedback: the reaction of the receiver
Types of Communication
- Internal Communication: within oneself, exemplified by the Prodigal Son (Luke 15:17-19)
- External Communication: with others, demonstrated by conversations between Jesus Christ and various individuals (e.g. the Samaritan woman, Zacchaeus, Nicodemus)
General Requirements of Effective Communication
- Speaker:
- Show interest in the listener
- Use language that is understood and appreciated by the listener
- Consider the listener's feelings
- Choose the right time and place to speak
- Understand the nature of the listener
- Listener:
- Show interest in what they hear
- Summarize what they heard
- Assure the speaker that they are understood
- Avoid giving an opinion until the speaker finishes
- Avoid distractions (e.g. using a cell phone)
- Avoid interrupting
Obstacles of Communication
- Lack of interest in the other person
- Inconsistent body language
- Previous judgment on others
- Different goals between the speaker and listener
- Using language that is not understandable to the listener
- Personal differences (e.g. way of thinking or culture)
- Lack of trust between the speaker and listener
- Disinterest of either party
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Description
Learn about the basics of communication, its purpose, and essential elements. Discover how effective communication can benefit both the sender and receiver.
