Understanding Communication: Nature and Importance

Communication

• It is exchanging ideas between two or more people.
• Communication involves using words, sounds, signs, or behaviors to express or exchange information, ideas, thoughts, and feelings.
• Information is exchanged between individuals through symbols or signs.
• "Communication" comes from the Latin "communis", meaning common, to commune, come together, or share something.
• The goal is understanding through exchanging ideas, thoughts, and feelings with verbal or non-verbal symbols.

Why Study Communication?

• To understand ourselves as social beings and as individuals.
• To gain professional competence.
• To preserve cultural values.

Maslog (1988)

• Communication is the cement that holds society together.
• Without communication, society will fall apart.

Nature of Communication

• Communication represents an important role in personal and family existence, as well as cultural existence.
• Communication exchanges are directly linked with a human being's lifetime.
• Communication involves at least two parties in virtually any exchange.
• Communication can be one-way or two-way.
• Two-way communication involves the receiver sending feedback to the sender.
• Powerful communication happens when the receiver understands the sender's concept.
• Communication depends on a proper understanding by all parties involved.
• Information flows in various styles within an organization.

Seven Major Elements of the Communication Process

• Sender: The person who intends to convey the message.
• Ideas: Can be an opinion, attitude, feelings, views, orders, or suggestions.
• Encoding: Conversion of the subject matter into symbols like words, actions, or pictures.
• Communication Channel: The means to transmit information, either formally or informally.
• Receiver: The person who receives the message and tries to understand it to achieve the desired objectives.
• Decoding: Converting the message or symbol to extract its meaning.
• Feedback: Ensuring the receiver has understood the message as intended by the sender.

Communication Components

• Sender: Initiates the communication.
• Receiver: Provides feedback, prompting clarification if needed.
• Message: Ideas and feelings shared between sender and receiver.
  • Verbal symbols express through words.
  • Non-verbal symbols express through gestures, tone, etc. Channel: Means to transmit the message, either vocal or non-vocal.
  • Vocal messages are verbal and spoken.
  • Non-vocal messages can be expressed without words.

Noise

• The behavioral response of the sender-receiver to each other and informs how well the message is getting through.
• Interference that prevents the message from being understood.
  • External noise is from the physical environment.
  • Internal noise is within the psychological and sociological nature of individuals engrossed in other thoughts.

Context

• Surrounding environment that shapes interaction.
  • Physical context is where the communication takes place.
  • Social context refers to the relationship between participants.
  • Psychological context relates to the mood and emotions of the communicators.

Process of Oral Communication

Encoding: - Individual internal, and grounded by communicative intentions. - Systematic arrangement of symbols to create meaning. Transmission: - Sending assigned codes as thought symbols, understandable by participants. Receiving: - Attention is focused to facilitate understanding of the transported message. Decoding: - Meanings assigned to codes, which relies on knowledge and experience. Responding: - Response anticipated by the sender. Feedback

The 5 C's

• Courtesy (Politeness):
  • Using polite words and tone.
  • Applying tact and diplomacy.
  • Using positive words with a "WE" attitude.
  • Being considerate of feelings.
  • Selecting gender-free terms.
  • Responding promptly to important messages.
• Clarity: Clear word usage, grammar, pronunciation, construction, and delivery.
  • Unclear messages often fail to achieve desired effect.
• Conciseness: Saying what is needed in few words.
  • Avoid flowery language.
• Correctness: Being specific.
  • Provide examples when necessary.
• Completeness: Including all important details a receiver expects.
  • Answers What, Who, When, Where, Why, and How.

Communication in an Organization

• The process of conveying ideas, thoughts, attitudes, and feelings.
• Communication types include oral communication, person-to-person, and group communication.

Organization

• A committed group sharing information and resources towards a goal.
• Internal Communication includes downward, upward, lateral, and grapevine.
• External Communication promotes the organization's respect with good will to the public.
• Barriers to effective communication are interpersonal, intrapersonal, and organizational.

Role of Communication Manager involves

• Planning.
• Organizing.
• Directing.
• Controlling.
• Communication by objectives.

Globalization

• Affects Filipinos concerning work/migration.
• Free trade has brought multinational companies/investors.
• Something to do with the World or worldwide which means the speed-up of movements exchanger of goods products services.
• It is the disappearance of borders between nations and the rise of international relations
• Nations trade and cooperate with each other.
• Processes by which people and goods easily move across borders and is not a new phenomenon.
  • Silk Road is one example.
• It has speeded because of technology (Ex: Internet which revolutionized the connection)
• Inventions of email, ships, trains etc.
• Lifted millions of Poverty not only allowing nations to trade but cooperate

Effects of Globalization:

• Goods and people are transported with more easiness and speed.
• Decreases Possibility of war.
• Increases Free trade.
• The global common market has a freedom.
• The global mass media connects everyone.
• Increases Communication between individuals/cooperations.

Cultural Sensitivity:

• Understanding other's beliefs or values (ethnic or racial backgrounds).
• Individuals must modify behavior to accommodate beliefs.
• Individuals must recognize there are other cultures.
• Need to be willing to respect the beliefs and traditions.

Cultural Appropriate:

• Possess self-awareness of beliefs for empathy towards others' beliefs.
• Person needs to be cognizant/aware of their own biases.
• They will behave empathetic and culturally aware if aware their own culture isn't superior to those of other people.

Cost of cultural ignorance:

• Leads to lost opportunities and increased tension.

• Those from different cultures may not look, think, or act like oneself, this runs the risk or having those with whom they interact judge you negatively.

• To be insensitive, ignorant or culturally confused culturally confused may cause a high price.

• Americans value indivualism, while Asian and Native Americans value group identity in terms of communication.

• Understanding cultural differences fosters a better relationship; stereotypes are something to avoid.

Terms & Definitions

• Accommodation- Members maintain cultural striving relationships with prominent members.
• Assimilation- Members trying to fit in with members of the dominant culture.
• Co-cultures is a group of people who differ from parental culture or sociological way.
• Collectivistic cultures- Groups whose goals are stressed.
• Expansion of one culture over another (dominion).
• Cultural pluralism- Adhere to cultural relativism.
• Cultural relativism- Acceptance of other cultural groups is the same in value to one's own.
• Culturally confused- Lacking the understanding of culture.
• Culture- System of shared knowledge, beliefs, values, customs, behaviors and artifacts during daily living.
• Diversity- Age, race, ethnicity, ability, religion, education, gender, marital status and income of a difference recognation valuing.
• Ethnocentrism- Tending to see one's own culture as superior to others.
• Globalization- Increasing, economic political cultural interpendence and integration of diverse cultures.
• High context communication- Indirect, tradition-bound communication system whose success depends.
• Cultures base their differences on subordinate deferring on superiors in power.
• Independent goal stressed cultures.
• Intercultural- Interpret meanings with individuals from different cultures. -Interethnic- Interaction with individuals with ethnic origins.
• Communication in International communication is used between those from different races.
• Intracultural- Has interaction with members of their ethnicity and group.

Interracial Communication

way of interpreting and sharing of meanings with individuals from different races.

Low-context Communication

system that encourages directness in communication.

Low-power-distance Cultures

cultures that believe that power should be used only when legitimate.

Masculine Cultures

cultures that value aggressiveness, strength, and material symbols of success.

Melting-pot Philosophy

view that different cultures should be assimilated into the dominant culture.

Multiculturalism

engagement with and respect toward people from distinctly different cultures.

Prejudice

positive or negative prejudgment. Separation means co-culture members use to resist interacting with members of the dominant culture

TERMS AND DEFINITION

Culture Originates from a French term, to tend to the earth, can nurture or grow.

Cultural Globalization

Culture lifeblood of the vibrant and expressed in many ways where we tell our stories, remember the past, entertain ourselves, and imagine the future.

• Creative expression helps define who are, it helps us see the word our eyes.
• Cultures can be connected parts through globalization and collective/individual cultural identities. Here globalization brings increasing connectedness through internet, media and international travel. Cultural Experiences are opportunities for leisure, it bring people together, in terms of learning, entertainment etc. Cultural heritages are lifelong learning opportunities.
• Jurisdiction makes strong links for enhanced learning outcomes. Participation in cultural learning and enhances wellbeing.
• Creativity and engagement improves mental/physical health.
• Benefits can lead to more over societal gains.

Cultural Differences

Influences parts people’s lives (food, dress, manners, opinions buildings identity music). need understand cultural background. Crucial in order to understand others point and opinions. Is important in cultural awareness

(Expressions)

In western culture thumb up ok, in france there is no meaning. Laughing and nodding can be considered signs and misinterprets a word as well.

How to culturally aware

• Engage with asking questions.
• Be open thinking the habits of another.
• Invite someone of sharing to understand their nature.
• Overcome stereotypes

BEGINS WITH A RECOGNATION

cultural sensitivity Differences in groups that relate communicate with another

MORE THAN AN AWARENESS

Interacts to interact with verbal and nonverbal

DON'T RECOGNIZE

Discrimination stereotyping diversity minority

Sensitively and is being universal

Be universal those differences are not Assignment and all is to assign aspects To set up is is what the person of Cues to based the people of all times

All the Cues

• All that is needed based on

###INCREASING CULTURAL SENSITIVITY ALL

1. Preparing yourself

2. Recognizing fears

3. Recognizing differences

4. Differences within groups

5. Difference in meanings

6. Is to be mindful and all of others with cultural appreciation cultural appropriation There is no appreciation of all

All of no permission and all.

Explore the meaning and nature of communication as an exchange of ideas and information between individuals. Discover why studying communication is crucial for personal growth, professional success, and preserving cultural values. Learn how communication acts as the cement that binds society together.