Understanding Communication Ethics

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Questions and Answers

What is the focus of ethics in the context of general human behavior?

  • Maximizing company profits and shareholder value.
  • Ensuring personal success and career advancement.
  • Identifying and understanding what is considered right and wrong. (correct)
  • Adhering to legal requirements and industry regulations.

What is the primary focus of communication ethics?

  • How personal values impact interactions with others. (correct)
  • Developing strategies for effective manipulation in negotiations.
  • Maximizing personal gain through persuasive communication.
  • Creating marketing messages that bypass ethical considerations.

Which action reflects honesty and truthfulness in ethical communication?

  • Presenting information selectively to support a specific agenda.
  • Exaggerating claims to capture the audience's attention.
  • Acknowledging one's biases and limitations in knowledge. (correct)
  • Using ambiguous language to avoid direct confrontation.

What does 'respect for others' primarily entail in ethical communications?

<p>Showing empathy and considering other's perspectives. (D)</p> Signup and view all the answers

Why is 'responsibility' important in ethical communication?

<p>To take ownership for the effect of one's communication on others. (B)</p> Signup and view all the answers

In a business setting, how is 'transparency' best demonstrated?

<p>Being open and honest about intentions and motivations. (D)</p> Signup and view all the answers

What role does ethical communication play in fostering trust?

<p>It builds reliability, leading to stronger relationships. (D)</p> Signup and view all the answers

How can ethical communication contribute to a just and equitable society?

<p>By allowing equal access to opportunities. (D)</p> Signup and view all the answers

How does enhancing credibility through ethical communication improve business outcomes?

<p>It builds a strong reputation. (B)</p> Signup and view all the answers

In what way does ethical communication lead to better decision-making processes?

<p>By promoting open and honest dialogues, which leads to better insight. (B)</p> Signup and view all the answers

What should you be mindful of when conveying a potentially hurtful message?

<p>The message should be articulated without hurting the feelings of the audience. (A)</p> Signup and view all the answers

Why is concealment of critical information unethical in communication?

<p>It undermines transparency and informed decision-making. (B)</p> Signup and view all the answers

How does maintaining integrity contribute to ethical communication?

<p>It requires honesty and accuracy when delivering facts. (B)</p> Signup and view all the answers

In ethical communication, what consideration should be given to personal thoughts?

<p>Only thoughts that promise to be constructive should be articulated. (C)</p> Signup and view all the answers

Why is it crucial to broaden your understanding of different cultural backgrounds in communication?

<p>To avoid using cultural references that might be offensive. (A)</p> Signup and view all the answers

In communication ethics, why is it important to believe in the freedom of expression?

<p>To use this freedom responsibly and rightly. (D)</p> Signup and view all the answers

What does showing respect to the one speaking imply in ethical communication?

<p>Not allowing biases and prejudices to influence perceptions. (A)</p> Signup and view all the answers

How does learning to persuade and not coerce align with communication ethics?

<p>It respects each individual's voluntary choice. (B)</p> Signup and view all the answers

How should opinions and feelings be shared ethically?

<p>Without disrespecting the privacy of others. (D)</p> Signup and view all the answers

What is the role of accepting responsibility for the effects of communication behavior?

<p>To always acknowledge the effects caused by interactions. (B)</p> Signup and view all the answers

Flashcards

Communication Ethics

The principles that govern morally correct communication.

Honesty and Truthfulness

Being truthful and avoiding deception in communication.

Respect for Others

Valuing the dignity and worth of every individual.

Fairness

Ensuring equal access to information and opportunities.

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Responsibility

Taking responsibility for the impact on others.

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Transparency

Being open and honest about intentions and motivations.

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Value of Trust

Ethical communication fosters trust and healthy relationships.

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Study Notes

  • The presentation discusses communication ethics
  • Ethics identifies the good and bad in terms of human conduct
  • Communication ethics involves how a person's values influence their interactions with others

Key Principles of Ethical Communications:

  • Honesty and truthfulness are central, including acknowledging biases and limitations
  • Respect for others, valuing the worth of every individual and showing empathy
  • Avoiding discriminatory, offensive, or harmful language
  • Responsibility for the impact of one's communication
  • Transparency, requires openness and honesty and disclosing conflicts of interest

Importance of Communication Ethics:

  • Fosters trust and healthy relationships
  • Promotes social good by contributing to a just and equitable society
  • Increases credibility
  • Improves decision-making skills

Guidelines for Communication Ethics:

  • Convey points without hurting the audience's feelings
  • Avoid concealing critical information
  • Maintain integrity and accuracy
  • Be responsible with thoughts and words
  • Broaden the understanding of different cultural backgrounds
  • Believe in freedom of expression
  • Show respect to the speaker
  • Avoid letting biases or prejudices influence perceptions
  • Persuade rather than coerce
  • Share opinions without disrespecting privacy or confidentiality
  • Accept responsibility for the effects of your communication
  • Aim to learn from interactions
  • Speak for yourself
  • Avoid always pushing your point

Individual Activity:

  • Identify three situations with ethical dilemmas during communication
  • Identify the ethical dilemmas experienced in each situation
  • Propose solutions to avoid indicated ethical dilemmas in communication
  • Use size A4 paper

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