Understanding Business Communication
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Questions and Answers

What is the nature of business communication?

  • Transactional (correct)
  • Circular
  • Hierarchical
  • Unidirectional

    • Why is feedback important in business communication?

  • To enhance understanding (correct)
  • To limit communication effectiveness
  • To create confusion
  • To ensure one-way communication

    • What is the significance of non-verbal communication in business?

  • It can replace verbal communication entirely
  • It is unnecessary in business settings
  • It complements verbal communication (correct)
  • It only conveys negative emotions

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