Types of Transactions and Responses Quiz
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Questions and Answers

What is the basis for marketing according to the text?

  • Transaction (correct)
  • Sales
  • Advertising
  • Customer service

What do many sellers make the mistake of, according to the text?

  • Paying too much attention to customer needs
  • Focusing only on specific products offered (correct)
  • Understanding underlying customer needs
  • Providing solutions to customer needs

What term could be substituted for 'product' in the text?

  • Beneficiary
  • Acquisition
  • Satisficer (correct)
  • Exporter

What does a manufacturer of drill bits think the customer needs, according to the text?

<p>A hole (B)</p> Signup and view all the answers

What can sellers suffer from if they are too focused on their products?

<p>'Marketing Myopia' (A)</p> Signup and view all the answers

What is 'exchange' defined as in marketing?

<p>Giving or receiving something of value for another thing (C)</p> Signup and view all the answers

What is the key difference between a monetary transaction and a barter transaction?

<p>A monetary transaction involves the exchange of money, while a barter transaction involves the exchange of goods or services. (C)</p> Signup and view all the answers

What is the primary goal of relationship marketing, as described in the text?

<p>To build long-term relationships with valued customers, distributors, dealers, and suppliers. (B)</p> Signup and view all the answers

What is the ultimate goal of a company in its marketing efforts?

<p>To build a unique company asset called a marketing network. (B)</p> Signup and view all the answers

Which of the following is NOT a type of desired response that a marketer may seek, as mentioned in the text?

<p>Gaining membership for a church. (C)</p> Signup and view all the answers

What is the key difference between transaction marketing and relationship marketing, as described in the text?

<p>Transaction marketing focuses on maximizing profit on each individual transaction, while relationship marketing focuses on building long-term relationships. (D)</p> Signup and view all the answers

What is the key reason why marketers are shifting from transaction marketing to relationship marketing, according to the text?

<p>Relationship marketing allows companies to build a unique company asset called a marketing network. (C)</p> Signup and view all the answers

What is a transaction in marketing?

<p>A trade of values between two parties where one party gives X and gets Y in return (D)</p> Signup and view all the answers

What is the main advantage of exchange as a means of satisfying needs, according to the text?

<p>All of the above (D)</p> Signup and view all the answers

Which of the following is NOT a way that people can obtain a desired object?

<p>Offering money, another good, or a service in return (B)</p> Signup and view all the answers

What does the quote 'In the factory we make cosmetics. In the store we sell hope.' suggest about the nature of marketing?

<p>Marketing is about selling intangible ideas and experiences (D)</p> Signup and view all the answers

Which of the following can be considered a 'product' in marketing?

<p>Anything that can be offered to a market that might satisfy a need or want (D)</p> Signup and view all the answers

What is the core concept of marketing, according to the text?

<p>Satisfying needs and wants through exchange (D)</p> Signup and view all the answers

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