Types of Services and Consumer Products Quiz

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Questions and Answers

Which type of product is characterized as having a basic physical appearance and precise specifications?

  • Augmented product
  • Durable goods
  • Tangible product (correct)
  • Generic product

What category does car insurance fall into?

  • Goods
  • Services (correct)
  • Tangible products
  • Durable goods

Which type of goods are used over a long period of time?

  • Augmented goods
  • Non-durable goods
  • Services
  • Durable goods (correct)

What do non-durable goods have in common?

<p>Quick consumption (D)</p> Signup and view all the answers

Which of the following best describes rented-goods services?

<p>Facility renting service (C)</p> Signup and view all the answers

What type of product emphasizes the impact on the consumer rather than the seller?

<p>Generic product (A)</p> Signup and view all the answers

What factor should entrepreneurs consider when deciding to offer fragile products?

<p>Costs of shipping, inventory, and customer service (B)</p> Signup and view all the answers

What does the text suggest is a benefit of having a consumable or disposable product?

<p>Opportunity to earn consumer trust and build repeat sales (B)</p> Signup and view all the answers

What impact does fragility have on the costs associated with offering a certain product?

<p>Increases shipping, inventory, and customer service costs (D)</p> Signup and view all the answers

In terms of SKUs, what does 'SKU' typically refer to?

<p>Color, size, and other variations of a single product (A)</p> Signup and view all the answers

What is one advantage of durable products in terms of shipping and customer service?

<p>They are easier to store (A)</p> Signup and view all the answers

How can having multiple SKUs impact an entrepreneur's business?

<p>Requires more attention, time, and money for tracking and maintaining (A)</p> Signup and view all the answers

What distinguishes Convenience Products from Shopping Products?

<p>Consumers have knowledge of Shopping Products' characteristics prior to purchase, but not for Convenience Products. (C)</p> Signup and view all the answers

Which category of Consumer Products involves items with particular brands and stores that consumers are loyal to?

<p>Specialty Products (B)</p> Signup and view all the answers

What is the primary characteristic of Durable Goods?

<p>They have long lifespans and can be used repeatedly over an extended period. (A)</p> Signup and view all the answers

What is the main difference between Owned-Goods Services and Non-Goods Services?

<p>Owned-Goods Services involve repair and maintenance, while Non-Goods Services involve personal services. (A)</p> Signup and view all the answers

In a Product Viability Analysis, what factor should be considered regarding the size and weight of a product?

<p>Large, awkwardly shaped, or heavy products result in high shipping costs. (C)</p> Signup and view all the answers

What makes Specialty Products unique compared to Convenience and Shopping Products?

<p>Specialty Products involve particular brands and stores that consumers are loyal to. (B)</p> Signup and view all the answers

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