Podcast
Questions and Answers
Which of the following is NOT a type of standing plan?
Which of the following is NOT a type of standing plan?
What are standing plans primarily used for?
What are standing plans primarily used for?
What defines a standard in a managerial context?
What defines a standard in a managerial context?
Which of the following best describes a single-use plan?
Which of the following best describes a single-use plan?
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What are procedures designed to do?
What are procedures designed to do?
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Which of these is an example of a plan related to a functional area?
Which of these is an example of a plan related to a functional area?
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Which statement accurately describes rules in a management context?
Which statement accurately describes rules in a management context?
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Which component is essential in a strategic plan?
Which component is essential in a strategic plan?
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What is the primary focus of the induction process for new employees?
What is the primary focus of the induction process for new employees?
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Which method is described as a training approach where trainees are placed in a simulated situation to make decisions?
Which method is described as a training approach where trainees are placed in a simulated situation to make decisions?
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What kind of knowledge is primarily conveyed during the orientation of new employees?
What kind of knowledge is primarily conveyed during the orientation of new employees?
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What is the primary purpose of case studies in a management context?
What is the primary purpose of case studies in a management context?
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Which training technique involves pairing new employees with experienced workers?
Which training technique involves pairing new employees with experienced workers?
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What is the purpose of the In-Basket method in training?
What is the purpose of the In-Basket method in training?
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Which method is designed to improve trainees' skills in human relations, supervision, and leadership?
Which method is designed to improve trainees' skills in human relations, supervision, and leadership?
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What does sensitivity training primarily develop?
What does sensitivity training primarily develop?
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Which of the following is NOT a purpose of performance appraisal?
Which of the following is NOT a purpose of performance appraisal?
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What is the role of multiple management in executive training?
What is the role of multiple management in executive training?
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What is one of the purposes of a performance appraisal?
What is one of the purposes of a performance appraisal?
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Which type of planning is primarily the responsibility of lower management?
Which type of planning is primarily the responsibility of lower management?
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Which of the following is a part of job knowledge that is shared with new employees?
Which of the following is a part of job knowledge that is shared with new employees?
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What does behavior modeling aim to achieve in trainees?
What does behavior modeling aim to achieve in trainees?
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During the orientation, what aspect is NOT typically discussed with new employees?
During the orientation, what aspect is NOT typically discussed with new employees?
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What method provides trainees with practical learning opportunities in their field?
What method provides trainees with practical learning opportunities in their field?
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What does productivity measure in an organization?
What does productivity measure in an organization?
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Which appraisal method involves the evaluator writing descriptive statements about the person being evaluated?
Which appraisal method involves the evaluator writing descriptive statements about the person being evaluated?
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What is the relationship between quality and productivity?
What is the relationship between quality and productivity?
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What does intermediate planning aim to support?
What does intermediate planning aim to support?
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Which statement best defines a 'goal' within an organization?
Which statement best defines a 'goal' within an organization?
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What is a primary outcome of increased productivity and quality?
What is a primary outcome of increased productivity and quality?
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Which planning process is focused on determining the contributions of sub-units?
Which planning process is focused on determining the contributions of sub-units?
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What happens if everyone in a firm is aware of the goals?
What happens if everyone in a firm is aware of the goals?
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What is one significant disadvantage of a functional organization?
What is one significant disadvantage of a functional organization?
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How does a functional organization typically affect employee tasks?
How does a functional organization typically affect employee tasks?
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Which of the following is an advantage of a product or market organization?
Which of the following is an advantage of a product or market organization?
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What is a disadvantage related to employee perspective in a functional organization?
What is a disadvantage related to employee perspective in a functional organization?
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What challenge arises in identifying responsibility within a functional organization?
What challenge arises in identifying responsibility within a functional organization?
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What is one of the key features of a functional organizational structure?
What is one of the key features of a functional organizational structure?
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Which of these is NOT a factor that might promote joining or forming a group within an organization?
Which of these is NOT a factor that might promote joining or forming a group within an organization?
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What is a common outcome of excessive functional specialization in an organization?
What is a common outcome of excessive functional specialization in an organization?
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Study Notes
Types of Planning
- Intermediate Planning is done by middle management to determine sub-unit contributions with allocated resources.
- Operational Planning performed by lower management focuses on accomplishing specific tasks on time and within available resources.
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Standing Plans are used repeatedly and focus on recurring managerial situations.
- Policies provide broad guidelines for making decisions in recurring situations.
- Procedures describe the exact steps to take in a given situation.
- Rules either require or forbid specific actions.
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Single-use Plans are developed for unique situations unlikely to be repeated.
- Budgets set projected expenditures for a specific activity and explain the source of funds.
- Programs coordinate a large set of activities.
Goals
- Goal is a precise statement of results sought, often quantified in time and magnitude.
- Standards are quantitative or qualitative measuring devices for monitoring performance of people, equipment or processes.
Organizational Structures
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Functional Organization: groups individuals engaged in the same functional activity (e.g., engineering or marketing) into one unit.
- Advantages: Employees are excellent within their department, promotes high-quality problem-solving, in-depth skill specialization and development, and provides employees with career paths within functional departments.
- Disadvantages: Poor communication and coordination between departments, decisions involving multiple departments pile up at top management level, specialized work can lead to routine and unmotivating tasks for employees, difficult to identify responsibility for problems, limited view of organizational goals for employees, and limited general management training opportunities.
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Product or Market Organization: appropriate for large corporations with multiple product lines operating across related industries.
- Advantages: Allows for flexibility and responsiveness to change, ensures in-basket and management games training for employees.
Training Methods
- Induction: Provides information about the company, duties, responsibilities, benefits, and company history.
- Orientation: Introduces the employee to their immediate working environment and coworkers, discussing location, rules, equipment, procedures, training plans, and performance expectations.
- Interpersonal Skills: Enhance human relations, supervision, and leadership through methods like role-playing, behavior modeling, sensitivity training, and transactional analysis.
- Job Knowledge: Provides opportunities to learn through on-the-job experience, coaching, and understudy programs.
- Organizational Knowledge: Expands understanding of the organization through position rotation and multiple management programs.
Performance Appraisal -
- Purpose: Influence employee performance and development, determine merit pay increases, plan future performance goals, assess training needs, and evaluate promotional potential.
- Methods: Rating scales, essays, management by objectives, in-basket and management games
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Description
This quiz covers various types of planning, including intermediate, operational, standing, and single-use plans. It also explores the significance of goals, standards, and how they impact managerial decision-making. Test your knowledge on these essential management concepts!