Types of Management Roles and Skills Quiz
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Questions and Answers

Which managerial role involves acting as a figurehead, leader, and liaison?

  • Informational role
  • Interpersonal role (correct)
  • Technical role
  • Decisional role
  • What is the responsibility of all managers and employees in an organization, according to the text?

  • Treating employees well
  • Managing customer relationships (correct)
  • Focusing on sustainability
  • Implementing new technology
  • Which skill involves the ability to work well with other people?

  • Human skills (correct)
  • Technical skills
  • Innovative skills
  • Conceptual skills
  • What involves exploring new territory, taking risks, and doing things differently?

    <p>Focus on Social Media</p> Signup and view all the answers

    Which managerial role includes tasks like disturbance handling and resource allocation?

    <p>Decisional role</p> Signup and view all the answers

    What is the primary responsibility of managers regarding new technology, according to the text?

    <p>Overseeing social interactions related to technology</p> Signup and view all the answers

    What is a company’s ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies called?

    <p>Sustainability</p> Signup and view all the answers

    What type of challenges can managers often face, according to the text?

    <p>All of the above</p> Signup and view all the answers

    What is a potential reward for being a manager according to the text?

    <p>Recognition and status in the community</p> Signup and view all the answers

    What is the classical view of management's social responsibility?

    <p>To maximize profits</p> Signup and view all the answers

    What does the socioeconomic view of social obligation emphasize?

    <p>Economic and legal responsibilities</p> Signup and view all the answers

    What is social screening in the context of organizations?

    <p>Applying social criteria to investment decisions</p> Signup and view all the answers

    What is the primary focus of green management?

    <p>Environmental impact</p> Signup and view all the answers

    What defines ethical and unethical behavior?

    <p>Values and beliefs</p> Signup and view all the answers

    What is the first step in the process for addressing ethical dilemmas?

    <p>Defining the ethical dilemma</p> Signup and view all the answers

    Which level of moral development is characterized by adherence to rules and regulations?

    <p>Conventional level</p> Signup and view all the answers

    According to Exhibit 5-4, how many stages are there in the principled level of moral development?

    <p>Three</p> Signup and view all the answers

    What is the key focus of Cluster 2 in the Organizational Citizenship Behavior model?

    <p>Avoiding unlawful or improper actions that harm the organization</p> Signup and view all the answers

    In developing codes of ethics, what should organizational leaders do to reinforce ethical behavior?

    <p>Reaffirm the importance of the ethics code and discipline those who break it</p> Signup and view all the answers

    What is Step 3 in the process for addressing ethical dilemmas?

    <p>Identifying personal, organizational, and external factors</p> Signup and view all the answers

    What is the primary responsibility of managers regarding ethics code communication?

    <p>Reinforce the ethics code regularly</p> Signup and view all the answers

    According to Exhibit 5-7, which category does 'Convey true claims in product advertisements' fall under?

    <p>'Be Good to Customers'</p> Signup and view all the answers

    What is emphasized as crucial when an employee faces an ethical dilemma?

    <p>'Making decisions without regard for personal gain'</p> Signup and view all the answers

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