Types of Management Roles and Skills Quiz

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Questions and Answers

Which managerial role involves acting as a figurehead, leader, and liaison?

  • Informational role
  • Interpersonal role (correct)
  • Technical role
  • Decisional role

What is the responsibility of all managers and employees in an organization, according to the text?

  • Treating employees well
  • Managing customer relationships (correct)
  • Focusing on sustainability
  • Implementing new technology

Which skill involves the ability to work well with other people?

  • Human skills (correct)
  • Technical skills
  • Innovative skills
  • Conceptual skills

What involves exploring new territory, taking risks, and doing things differently?

<p>Focus on Social Media (C)</p> Signup and view all the answers

Which managerial role includes tasks like disturbance handling and resource allocation?

<p>Decisional role (B)</p> Signup and view all the answers

What is the primary responsibility of managers regarding new technology, according to the text?

<p>Overseeing social interactions related to technology (A)</p> Signup and view all the answers

What is a company’s ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies called?

<p>Sustainability (C)</p> Signup and view all the answers

What type of challenges can managers often face, according to the text?

<p>All of the above (D)</p> Signup and view all the answers

What is a potential reward for being a manager according to the text?

<p>Recognition and status in the community (D)</p> Signup and view all the answers

What is the classical view of management's social responsibility?

<p>To maximize profits (D)</p> Signup and view all the answers

What does the socioeconomic view of social obligation emphasize?

<p>Economic and legal responsibilities (A)</p> Signup and view all the answers

What is social screening in the context of organizations?

<p>Applying social criteria to investment decisions (C)</p> Signup and view all the answers

What is the primary focus of green management?

<p>Environmental impact (D)</p> Signup and view all the answers

What defines ethical and unethical behavior?

<p>Values and beliefs (C)</p> Signup and view all the answers

What is the first step in the process for addressing ethical dilemmas?

<p>Defining the ethical dilemma (C)</p> Signup and view all the answers

Which level of moral development is characterized by adherence to rules and regulations?

<p>Conventional level (B)</p> Signup and view all the answers

According to Exhibit 5-4, how many stages are there in the principled level of moral development?

<p>Three (D)</p> Signup and view all the answers

What is the key focus of Cluster 2 in the Organizational Citizenship Behavior model?

<p>Avoiding unlawful or improper actions that harm the organization (C)</p> Signup and view all the answers

In developing codes of ethics, what should organizational leaders do to reinforce ethical behavior?

<p>Reaffirm the importance of the ethics code and discipline those who break it (D)</p> Signup and view all the answers

What is Step 3 in the process for addressing ethical dilemmas?

<p>Identifying personal, organizational, and external factors (B)</p> Signup and view all the answers

What is the primary responsibility of managers regarding ethics code communication?

<p>Reinforce the ethics code regularly (D)</p> Signup and view all the answers

According to Exhibit 5-7, which category does 'Convey true claims in product advertisements' fall under?

<p>'Be Good to Customers' (D)</p> Signup and view all the answers

What is emphasized as crucial when an employee faces an ethical dilemma?

<p>'Making decisions without regard for personal gain' (B)</p> Signup and view all the answers

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