Types of Communication

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Questions and Answers

What is the main difference between verbal and nonverbal communication?

  • The accuracy of nonverbal messages
  • The behavior that accompanies the verbal content
  • The environment in which communication occurs
  • The use of words in verbal communication (correct)

What is the function of context in communication?

  • To assess client perceptions
  • To establish therapeutic communication
  • To clarify the meaning of the message (correct)
  • To identify priority client concerns

Incongruent messages occur when:

  • Nonverbal messages are more accurate
  • The message and process agree
  • There is a mismatch between spoken words and behavior (correct)
  • The client and nurse have a healthy relationship

What is a key goal achievable through therapeutic communication?

<p>Assessing client perceptions (B)</p> Signup and view all the answers

Why is privacy important in therapeutic communication?

<p>To promote effective exchange of information (C)</p> Signup and view all the answers

What is proxemics?

<p>The study of distance between people during communication (C)</p> Signup and view all the answers

Where is the personal zone typically maintained?

<p>18-36 inches away (D)</p> Signup and view all the answers

Which of Knapp's five types of touch involves tight hugs and kisses, commonly seen among lovers or close relatives?

<p>Love touch (C)</p> Signup and view all the answers

What is the main difference between overt cues and covert cues in communication?

<p>Overt cues are clear, while covert cues are vague (B)</p> Signup and view all the answers

Which type of nonverbal message is conveyed through facial expressions that are opposite to what the person feels?

<p>Confusing (A)</p> Signup and view all the answers

What should a nurse do to establish non-threatening communication during a conversation with a client?

<p>Maintain eye contact and face the client (A)</p> Signup and view all the answers

In therapeutic communication, what is the purpose of seeking clarification from the client?

<p>To ensure clear communication and understanding (C)</p> Signup and view all the answers

Which zone is most suitable for public speaking according to the text?

<p>$12-25$ feet apart (D)</p> Signup and view all the answers

What is active listening?

<p>Refraining from other mental activities and focusing on the speaker. (B)</p> Signup and view all the answers

What is the purpose of a closed body position in communication?

<p>To convey disinterest or non-acceptance. (D)</p> Signup and view all the answers

What is one point of therapeutic communication mentioned in the text?

<p>To allow the client to develop problem-solving skills by exploring solutions. (A)</p> Signup and view all the answers

What is the main focus of grieving according to the text?

<p>Accepting changes and losses (B)</p> Signup and view all the answers

Which type of loss involves changes in how a person is valued?

<p>Loss of self-esteem (B)</p> Signup and view all the answers

In Kubler-Ross's stages of grieving, which stage involves shock and disbelief regarding the loss?

<p>Denial (D)</p> Signup and view all the answers

What is the purpose of the 'Reinvest' stage in the grieving process?

<p>Return to daily life with the acceptance of changes (A)</p> Signup and view all the answers

Which dimension must nurses consider when using a holistic model of grieving?

<p>Spiritual only (D)</p> Signup and view all the answers

What is the main aspect of grief that encompasses how a person is valued?

<p>Changes in self-esteem (A)</p> Signup and view all the answers

What is a common emotional response to loss according to the text?

<p>Anger (B)</p> Signup and view all the answers

Which behavior may indicate a maladaptive response to emotional and spiritual despair in grieving individuals?

<p>Drug or alcohol abuse (B)</p> Signup and view all the answers

What type of attachment is characterized by one partner relying on the other to provide for their needs?

<p>Dependent attachment (B)</p> Signup and view all the answers

Which physiological response is commonly associated with grief according to the text?

<p>Insomnia (A)</p> Signup and view all the answers

What is one risk factor leading to vulnerability in complicated grieving according to the text?

<p>Previous suicide attempt (B)</p> Signup and view all the answers

How might a grieving person express their emotional responses according to the text?

<p>Avoidance and revenge (C)</p> Signup and view all the answers

What type of grief involves a loss that cannot be openly acknowledged, such as the mistress of a married man?

<p>Disenfranchised grief (C)</p> Signup and view all the answers

'Automatically' functioning without much thought is an indicator of what emotional state in grieving individuals?

<p>'Numbness' (A)</p> Signup and view all the answers

'Ambivalent attachment' is characterized by what aspect according to the text?

<p>'Fear and helplessness' (A)</p> Signup and view all the answers

'Encouraging the client to care for themselves' primarily aims to promote what in individuals experiencing grief?

<p>'Adequate coping' (C)</p> Signup and view all the answers

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