Types of Communication

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What is the main difference between verbal and nonverbal communication?

The accuracy of nonverbal messages

The behavior that accompanies the verbal content

The environment in which communication occurs

The use of words in verbal communication (correct)

What is the function of context in communication?

To assess client perceptions

To establish therapeutic communication

To clarify the meaning of the message (correct)

To identify priority client concerns

Incongruent messages occur when:

Nonverbal messages are more accurate

The message and process agree

There is a mismatch between spoken words and behavior (correct)

The client and nurse have a healthy relationship

What is a key goal achievable through therapeutic communication?

Assessing client perceptions Signup and view all the answers

Why is privacy important in therapeutic communication?

To promote effective exchange of information Signup and view all the answers

What is proxemics?

The study of distance between people during communication Signup and view all the answers

Where is the personal zone typically maintained?

18-36 inches away Signup and view all the answers

Which of Knapp's five types of touch involves tight hugs and kisses, commonly seen among lovers or close relatives?

Love touch Signup and view all the answers

What is the main difference between overt cues and covert cues in communication?

Overt cues are clear, while covert cues are vague Signup and view all the answers

Which type of nonverbal message is conveyed through facial expressions that are opposite to what the person feels?

Confusing Signup and view all the answers

What should a nurse do to establish non-threatening communication during a conversation with a client?

Maintain eye contact and face the client Signup and view all the answers

In therapeutic communication, what is the purpose of seeking clarification from the client?

To ensure clear communication and understanding Signup and view all the answers

Which zone is most suitable for public speaking according to the text?

$12-25$ feet apart Signup and view all the answers

What is active listening?

Refraining from other mental activities and focusing on the speaker. Signup and view all the answers

What is the purpose of a closed body position in communication?

To convey disinterest or non-acceptance. Signup and view all the answers

What is one point of therapeutic communication mentioned in the text?

To allow the client to develop problem-solving skills by exploring solutions. Signup and view all the answers

What is the main focus of grieving according to the text?

Accepting changes and losses Signup and view all the answers

Which type of loss involves changes in how a person is valued?

Loss of self-esteem Signup and view all the answers

In Kubler-Ross's stages of grieving, which stage involves shock and disbelief regarding the loss?

Denial Signup and view all the answers

What is the purpose of the 'Reinvest' stage in the grieving process?

Return to daily life with the acceptance of changes Signup and view all the answers

Which dimension must nurses consider when using a holistic model of grieving?

Spiritual only Signup and view all the answers

What is the main aspect of grief that encompasses how a person is valued?

Changes in self-esteem Signup and view all the answers

What is a common emotional response to loss according to the text?

Anger Signup and view all the answers

Which behavior may indicate a maladaptive response to emotional and spiritual despair in grieving individuals?

Drug or alcohol abuse Signup and view all the answers

What type of attachment is characterized by one partner relying on the other to provide for their needs?

Dependent attachment Signup and view all the answers

Which physiological response is commonly associated with grief according to the text?

Insomnia Signup and view all the answers

What is one risk factor leading to vulnerability in complicated grieving according to the text?

Previous suicide attempt Signup and view all the answers

How might a grieving person express their emotional responses according to the text?

Avoidance and revenge Signup and view all the answers

What type of grief involves a loss that cannot be openly acknowledged, such as the mistress of a married man?

Disenfranchised grief Signup and view all the answers

'Automatically' functioning without much thought is an indicator of what emotional state in grieving individuals?

'Numbness' Signup and view all the answers

'Ambivalent attachment' is characterized by what aspect according to the text?

'Fear and helplessness' Signup and view all the answers

'Encouraging the client to care for themselves' primarily aims to promote what in individuals experiencing grief?

'Adequate coping' Signup and view all the answers