Types of Communication
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Questions and Answers

What is the main difference between verbal and nonverbal communication?

  • The accuracy of nonverbal messages
  • The behavior that accompanies the verbal content
  • The environment in which communication occurs
  • The use of words in verbal communication (correct)

    • What is the function of context in communication?

  • To assess client perceptions
  • To establish therapeutic communication
  • To clarify the meaning of the message (correct)
  • To identify priority client concerns

    • Incongruent messages occur when:

  • Nonverbal messages are more accurate
  • The message and process agree
  • There is a mismatch between spoken words and behavior (correct)
  • The client and nurse have a healthy relationship

    • What is a key goal achievable through therapeutic communication?

    <p>Assessing client perceptions</p> Signup and view all the answers

    Why is privacy important in therapeutic communication?

    <p>To promote effective exchange of information</p> Signup and view all the answers

    What is proxemics?

    <p>The study of distance between people during communication</p> Signup and view all the answers

    Where is the personal zone typically maintained?

    <p>18-36 inches away</p> Signup and view all the answers

    Which of Knapp's five types of touch involves tight hugs and kisses, commonly seen among lovers or close relatives?

    <p>Love touch</p> Signup and view all the answers

    What is the main difference between overt cues and covert cues in communication?

    <p>Overt cues are clear, while covert cues are vague</p> Signup and view all the answers

    Which type of nonverbal message is conveyed through facial expressions that are opposite to what the person feels?

    <p>Confusing</p> Signup and view all the answers

    What should a nurse do to establish non-threatening communication during a conversation with a client?

    <p>Maintain eye contact and face the client</p> Signup and view all the answers

    In therapeutic communication, what is the purpose of seeking clarification from the client?

    <p>To ensure clear communication and understanding</p> Signup and view all the answers

    Which zone is most suitable for public speaking according to the text?

    <p>$12-25$ feet apart</p> Signup and view all the answers

    What is active listening?

    <p>Refraining from other mental activities and focusing on the speaker.</p> Signup and view all the answers

    What is the purpose of a closed body position in communication?

    <p>To convey disinterest or non-acceptance.</p> Signup and view all the answers

    What is one point of therapeutic communication mentioned in the text?

    <p>To allow the client to develop problem-solving skills by exploring solutions.</p> Signup and view all the answers

    What is the main focus of grieving according to the text?

    <p>Accepting changes and losses</p> Signup and view all the answers

    Which type of loss involves changes in how a person is valued?

    <p>Loss of self-esteem</p> Signup and view all the answers

    In Kubler-Ross's stages of grieving, which stage involves shock and disbelief regarding the loss?

    <p>Denial</p> Signup and view all the answers

    What is the purpose of the 'Reinvest' stage in the grieving process?

    <p>Return to daily life with the acceptance of changes</p> Signup and view all the answers

    Which dimension must nurses consider when using a holistic model of grieving?

    <p>Spiritual only</p> Signup and view all the answers

    What is the main aspect of grief that encompasses how a person is valued?

    <p>Changes in self-esteem</p> Signup and view all the answers

    What is a common emotional response to loss according to the text?

    <p>Anger</p> Signup and view all the answers

    Which behavior may indicate a maladaptive response to emotional and spiritual despair in grieving individuals?

    <p>Drug or alcohol abuse</p> Signup and view all the answers

    What type of attachment is characterized by one partner relying on the other to provide for their needs?

    <p>Dependent attachment</p> Signup and view all the answers

    Which physiological response is commonly associated with grief according to the text?

    <p>Insomnia</p> Signup and view all the answers

    What is one risk factor leading to vulnerability in complicated grieving according to the text?

    <p>Previous suicide attempt</p> Signup and view all the answers

    How might a grieving person express their emotional responses according to the text?

    <p>Avoidance and revenge</p> Signup and view all the answers

    What type of grief involves a loss that cannot be openly acknowledged, such as the mistress of a married man?

    <p>Disenfranchised grief</p> Signup and view all the answers

    'Automatically' functioning without much thought is an indicator of what emotional state in grieving individuals?

    <p>'Numbness'</p> Signup and view all the answers

    'Ambivalent attachment' is characterized by what aspect according to the text?

    <p>'Fear and helplessness'</p> Signup and view all the answers

    'Encouraging the client to care for themselves' primarily aims to promote what in individuals experiencing grief?

    <p>'Adequate coping'</p> Signup and view all the answers

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