Types of Communication and Computer Use in Business

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Questions and Answers

What is the main purpose of communication?

To confuse the receiver

To hide information

To convey messages and ideas (correct)

To complicate situations

In what ways is modern communication utilizing computer systems?

By using telepathy

Utilizing computer systems (correct)

Through smoke signals

Sending messages via carrier pigeons

What are some examples of tasks that computers are used for in business organisations?

Cooking meals

Payroll calculation, budgeting, and sales analysis (correct)

Painting walls

Planting trees

Which term is associated with online business transactions?

E-commerce Signup and view all the answers

What information is stored on smart cards like credit and debit cards?

Personal Identification Number (PIN) and account number Signup and view all the answers

Which industry uses large-scale computer applications for reservation systems?

Airlines Signup and view all the answers

What are some tasks e-commerce offers services related to?

Processing inventory management, transactions, and documentation Signup and view all the answers

What do smart cards like credit cards have that can be read by special readers?

Metallic strip with PIN and account number Signup and view all the answers

What kind of data can airlines access through large-scale computer applications?

Reservations data Signup and view all the answers

What is a common use of computers in business organisations?

Sales analysis and managing stocks only Signup and view all the answers

Which service is NOT typically offered by e-commerce platforms?

Medical diagnosis and treatment Signup and view all the answers

What type of information is stored on smart cards like credit cards?

Both user's Personal Identification Number (PIN) and account number Signup and view all the answers

How do airlines primarily utilize large-scale computer applications?

For reservations systems Signup and view all the answers

What is a key function of IT in business organisations?

Forecasting financial trends Signup and view all the answers

Which statement accurately describes the use of smart cards like credit cards?

They contain a metallic strip with the user's PIN and account number Signup and view all the answers

In the context of modern communication, what primary function do computers serve?

Supporting various communication methods like email and video conferencing Signup and view all the answers

What is an essential aspect of e-commerce transactions?

Product browsing and shopping basket checkout. Signup and view all the answers

What is a primary purpose of smart cards like credit cards?

Facilitate secure transactions with stored user data. Signup and view all the answers

How do businesses typically use large-scale computer applications in the insurance sector?

For processing insurance claims efficiently. Signup and view all the answers

Study Notes

Communication and Computer Systems

The main purpose of communication is to exchange information and ideas.
Modern communication heavily relies on computer systems to facilitate communication.

Business Applications of Computers

Computers are used in business organisations for tasks such as:
- Managing inventory and supply chain
- Processing transactions and payments
- Storing and retrieving customer data
- Analyzing sales and market trends

E-Commerce and Online Transactions

E-commerce enables online business transactions, also known as e-business.
E-commerce platforms offer services related to:
- Online shopping and payment processing
- Order management and inventory tracking
- Customer service and support
An essential aspect of e-commerce transactions is secure payment processing.

Smart Cards and IT in Business

Smart cards, like credit and debit cards, store information such as:
- Cardholder details
- Account balances
- Transaction history
Smart cards have a microchip that can be read by special readers.
IT (Information Technology) plays a key role in business organisations by:
- Managing and processing data
- Automating business processes
- Improving operational efficiency

Industry-Specific Applications

The airline industry uses large-scale computer applications for:
- Reservation systems and ticketing
- Flight scheduling and management
- Accessing passenger data and travel history
In the insurance sector, businesses use large-scale computer applications for:
- Policy management and underwriting
- Claims processing and management
- Risk assessment and analysis

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Description

Explore the different types of communication, from conveying messages to modern computer systems. Learn about the use of computers in business organizations for various tasks such as payroll calculation, sales analysis, and e-commerce transactions.