Get Out Of Your Own Way Ch: 37
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Questions and Answers

What was Harris's initial perception of Karen after she started working for him?

  • That she was struggling with addiction.
  • That she was a super-reliable straight arrow. (correct)
  • That she was lazy and unmotivated.
  • That she was dishonest.
  • What triggered Harris's anger towards Karen?

  • Karen's request for a raise.
  • Karen's mistakes in managing his files.
  • Harris missing an important sales meeting. (correct)
  • Karen's chronic lateness and frequent absences.
  • What was Karen's reason for her poor performance at work?

  • She was struggling with addiction.
  • She was not capable of performing her duties.
  • She was dealing with a personal issue at home. (correct)
  • She was unhappy with her job.
  • How did Harris initially react to Karen's poor performance?

    <p>He was curt and disrespectful.</p> Signup and view all the answers

    What did Harris's previous assistant struggle with?

    <p>Alcohol and drug addiction.</p> Signup and view all the answers

    What did Harris arrange for Karen after he found out about her situation?

    <p>A half pay leave of absence</p> Signup and view all the answers

    Why do humans tend to typecast others?

    <p>Because of millions of years of evolution</p> Signup and view all the answers

    What happens when people are in survival mode?

    <p>They become quick-tempered and anxious</p> Signup and view all the answers

    What happens when people typecast others based on patterns from their families?

    <p>They make decisions based on emotion rather than fact</p> Signup and view all the answers

    What happens to people's prejudices in times of common physical crisis?

    <p>They are thrown away</p> Signup and view all the answers

    Harris immediately fired Karen after finding out about her situation

    <p>False</p> Signup and view all the answers

    Karen's son lost an arm permanently due to the accident

    <p>False</p> Signup and view all the answers

    Humans are capable of dealing with the 'hurry up and respond' information all at once in modern life

    <p>False</p> Signup and view all the answers

    Typecasting can help people make clear and objective decisions in work situations

    <p>False</p> Signup and view all the answers

    People's prejudices disappear completely after common physical crises

    <p>False</p> Signup and view all the answers

    Study Notes

    Typecasting at Work

    • Typecasting can occur when an individual is quickly judged based on their physical traits and behavior, leading to firm judgments within seconds of meeting.
    • This tendency is exacerbated by demanding jobs, modern life, and the constant flow of information, causing humans to live in permanent fight-or-flight survival mode.
    • Typecasting can also occur when personal qualities of people from the past are unconsciously transferred onto others, matching new people with familiar patterns instead of judging them in their own right.

    The Case of Harris and Karen

    • Harris, an executive vice president, misjudged his assistant Karen, assuming she was "lazy", "unmotivated", and "flaking out" due to her changed behavior after a month of excellent work.
    • Karen was actually dealing with her three-year-old son's diagnosis with leukemia, but didn't feel safe to tell Harris due to his busy and grumpy demeanor.
    • Harris's misjudgment stemmed from his past experiences with other assistants and his own family dynamics, including his younger brother's struggle with drugs.

    Consequences of Typecasting

    • Typecasting can lead to quick-tempered and anxious behavior, preventing clear and objective decision-making.
    • It can cause people to make decisions based on emotion rather than fact, eliminating the possibility of doing their best work.
    • Typecasting can also lead to a cycle of reinforcing bad behavior, as seen in the case of Harris and Karen, where their images of each other reinforced their negative actions.

    Overcoming Typecasting

    • To succeed, it's essential to avoid jumping to conclusions and instead, take the time to understand the situation and people involved.
    • In moments of common crisis, people tend to throw away their typecasts and come together to help one another survive and recover.

    Typecasting at Work

    • Typecasting can occur when an individual is quickly judged based on their physical traits and behavior, leading to firm judgments within seconds of meeting.
    • This tendency is exacerbated by demanding jobs, modern life, and the constant flow of information, causing humans to live in permanent fight-or-flight survival mode.
    • Typecasting can also occur when personal qualities of people from the past are unconsciously transferred onto others, matching new people with familiar patterns instead of judging them in their own right.

    The Case of Harris and Karen

    • Harris, an executive vice president, misjudged his assistant Karen, assuming she was "lazy", "unmotivated", and "flaking out" due to her changed behavior after a month of excellent work.
    • Karen was actually dealing with her three-year-old son's diagnosis with leukemia, but didn't feel safe to tell Harris due to his busy and grumpy demeanor.
    • Harris's misjudgment stemmed from his past experiences with other assistants and his own family dynamics, including his younger brother's struggle with drugs.

    Consequences of Typecasting

    • Typecasting can lead to quick-tempered and anxious behavior, preventing clear and objective decision-making.
    • It can cause people to make decisions based on emotion rather than fact, eliminating the possibility of doing their best work.
    • Typecasting can also lead to a cycle of reinforcing bad behavior, as seen in the case of Harris and Karen, where their images of each other reinforced their negative actions.

    Overcoming Typecasting

    • To succeed, it's essential to avoid jumping to conclusions and instead, take the time to understand the situation and people involved.
    • In moments of common crisis, people tend to throw away their typecasts and come together to help one another survive and recover.

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    Description

    Learn about the consequences of typecasting in a professional setting through the experiences of Harris, an executive vice president, and his assistant Karen.

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