Podcast
Questions and Answers
What is the maximum number of Records of Exceptional Performance an individual can be awarded?
What is the maximum number of Records of Exceptional Performance an individual can be awarded?
Who is responsible for recommending a member for a Record of Exceptional Performance?
Who is responsible for recommending a member for a Record of Exceptional Performance?
If a TFD Good Samaritan award is warranted, submit his/her name and address to whom?
If a TFD Good Samaritan award is warranted, submit his/her name and address to whom?
What constitutes a Good Samaritan citation award?
What constitutes a Good Samaritan citation award?
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Where should the original Records of Exceptional Performance be placed after presentation?
Where should the original Records of Exceptional Performance be placed after presentation?
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What is an appropriate action to take after verifying the welfare of a Good Samaritan?
What is an appropriate action to take after verifying the welfare of a Good Samaritan?
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What is recorded on the daily skills check-off form if an FEO Intern demonstrates needs improvement?
What is recorded on the daily skills check-off form if an FEO Intern demonstrates needs improvement?
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What happens if an FEO Intern receives an unsatisfactory evaluation at the end of their program?
What happens if an FEO Intern receives an unsatisfactory evaluation at the end of their program?
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Which abbreviation reflects that an FEO Intern sometimes meets established standards but lacks consistency?
Which abbreviation reflects that an FEO Intern sometimes meets established standards but lacks consistency?
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Who is responsible for filling out the FEO Internship Initial Development Plan?
Who is responsible for filling out the FEO Internship Initial Development Plan?
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What must be included in the evaluation for a rating of 'E' (Excellent Performance)?
What must be included in the evaluation for a rating of 'E' (Excellent Performance)?
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What time period does the FEO internship program last?
What time period does the FEO internship program last?
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Who ultimately reviews the completed daily skills check-off form?
Who ultimately reviews the completed daily skills check-off form?
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What defines a successful performance, labeled as 'S' in evaluations?
What defines a successful performance, labeled as 'S' in evaluations?
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What is the primary concern addressed by the callback staffing policy?
What is the primary concern addressed by the callback staffing policy?
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What may lead to temporary alterations in call back numbers?
What may lead to temporary alterations in call back numbers?
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How do management and labor perceive economic conditions in relation to services?
How do management and labor perceive economic conditions in relation to services?
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What remains paramount in the policy regardless of staffing levels?
What remains paramount in the policy regardless of staffing levels?
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What is one of the key skills the Intern will NOT learn during the Future FEO Skills Training Program?
What is one of the key skills the Intern will NOT learn during the Future FEO Skills Training Program?
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Which document can be used to track the progress of the Intern during the Future FEO Skills Training Program?
Which document can be used to track the progress of the Intern during the Future FEO Skills Training Program?
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Under what condition is a newly promoted Fire Equipment Operator able to skip the internship period?
Under what condition is a newly promoted Fire Equipment Operator able to skip the internship period?
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What resource is recommended for an Intern to familiarize themselves with during their training?
What resource is recommended for an Intern to familiarize themselves with during their training?
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Who is responsible for evaluating the performance of the Intern upon completion of the internship?
Who is responsible for evaluating the performance of the Intern upon completion of the internship?
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Which of the following is NOT a learning objective of the Future FEO Skills Training Program?
Which of the following is NOT a learning objective of the Future FEO Skills Training Program?
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What is the minimum duration of callback hours a member must accumulate for their date stamp to be updated?
What is the minimum duration of callback hours a member must accumulate for their date stamp to be updated?
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Which of the following circumstances does trigger a callback?
Which of the following circumstances does trigger a callback?
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Who is responsible for updating a member's date stamp if they worked a callback of less than six hours?
Who is responsible for updating a member's date stamp if they worked a callback of less than six hours?
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What happens if the callback list is exhausted without meeting staffing levels?
What happens if the callback list is exhausted without meeting staffing levels?
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Under what condition is a member on Injury Leave eligible for callback overtime?
Under what condition is a member on Injury Leave eligible for callback overtime?
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At what time can an Assistant Chief initiate a callback?
At what time can an Assistant Chief initiate a callback?
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What rate are members compensated for callback offers, and what is the minimum guarantee?
What rate are members compensated for callback offers, and what is the minimum guarantee?
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Which statement regarding duty exchanges to fulfill callback offers is true?
Which statement regarding duty exchanges to fulfill callback offers is true?
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How is the callback list prioritized among members who have an equal last callback date?
How is the callback list prioritized among members who have an equal last callback date?
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What happens if a member cannot be reached at the provided contact numbers?
What happens if a member cannot be reached at the provided contact numbers?
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Which of the following scenarios would be categorized as 'Contacted - Declined'?
Which of the following scenarios would be categorized as 'Contacted - Declined'?
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What is the maximum time frame a member has to report for duty after receiving a callback offer?
What is the maximum time frame a member has to report for duty after receiving a callback offer?
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If a member has two contact numbers, how will it be treated during callbacks?
If a member has two contact numbers, how will it be treated during callbacks?
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What is the purpose of generating time and date stamps for callback results?
What is the purpose of generating time and date stamps for callback results?
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What is not a listed reason for the Good Samaritan award?
What is not a listed reason for the Good Samaritan award?
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If a good samaritan award is warranted, submit his/her ____ and ____ to the public information officer
If a good samaritan award is warranted, submit his/her ____ and ____ to the public information officer
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Failure to reach a member at the provided contact numbers(2) will be considered a _____ of the callback offer.
Failure to reach a member at the provided contact numbers(2) will be considered a _____ of the callback offer.
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Callback procedures will be implemented immediately when staffing shortages are anticipated to exceed ____ hours
Callback procedures will be implemented immediately when staffing shortages are anticipated to exceed ____ hours
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Study Notes
Exceptional Performance Recognition
- Tulsa Fire Department awards Records of Exceptional Performance for notable achievements by any member.
- No limit on the number of awards a member can receive.
- Supervisors can recommend members for recognition through written recommendations to the Fire Chief.
- Presentations occur at badge/commendation ceremonies with records added to personnel files.
Good Samaritan Citation
- Award recognizes civilians who assist Fire Department members during emergencies.
- Civilians should be included in initial emergency assessments and approached for information and assistance.
- Establish rapport and check the welfare of the Good Samaritan before allowing them to help.
Future FEO Skills Training Program
- Aims to transition Relief Fire Equipment Operators to Fire Equipment Operator/Acting Captain roles.
- Uses daily skills check-off forms to track progress during emergency and non-emergency incidents.
- Interns learn various skills including record-keeping, incident data entry, ICS usage, communication protocols, and resources for emergencies.
Guidelines for the Training Program
- Participants must be promoted to or on an established list for Fire Equipment Operator roles.
- Internships last a minimum of 5 shifts under a Captain’s supervision before assignment as a Captain.
- Additional shifts may be requested if needed, based on evaluation by the District Chief and Captain.
Performance Evaluation Process
- Evaluations mark completion of the FEO Intern Skills Training Program.
- Initial Development Plans outline expectations between the company officer, District Chief, and FEO Intern.
- Daily check-off forms are used to track skill performance, with action plans for areas needing improvement.
Callback Procedures
- Established policies ensure minimum staffing levels for operational safety.
- A callback list allows members to indicate availability, sorted by the last callback date.
- Members must report to duty within 1.5 hours of notification or decline the offer.
Callback Staffing Policies
- Members are responsible for updating personal contact information on callback lists.
- Callback offers of less than 6 hours do not reset date stamps until cumulative hours reached.
- Temporary staffing solutions are required when shortages exceed 4 hours, with no duty exchanges allowed to cover gaps.
Compensation for Callback
- Members accepting callback offers are compensated at one and a half times their hourly rate, with a minimum of three hours pay.
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Description
Explore the policies surrounding the recognition of exceptional performance within the Tulsa Fire Department. This quiz provides insights into the processes for awarding members and the criteria for recommendations. Understand the importance of recognizing dedication and hard work in fire services.
