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Questions and Answers

What trait is essential for developing good interpersonal relationships in the workplace?

  • Keeping to oneself
  • Expressing sarcasm frequently
  • Practicing self-control (correct)
  • Being overly competitive

Which factor may contribute to failure in the nursing profession?

  • Strong interpersonal relationships
  • Incompetence in required abilities (correct)
  • Proficiency in nursing skills
  • Continuous education and development

What could enhance a nurse’s chance of being successful in their career?

  • Dismissing the need for a pleasing appearance
  • Ignoring professional literature
  • Avoiding interaction with colleagues
  • Participating in clinical conferences (correct)

Which is a recommended approach to retaining a position in nursing?

<p>Striving for self-satisfaction (B)</p> Signup and view all the answers

How can a nurse demonstrate a well-developed personality?

<p>By cultivating a pleasing appearance (C)</p> Signup and view all the answers

What personal quality should a nurse exhibit to foster good relationships with coworkers?

<p>Being enthusiastic and dedicated to their work (D)</p> Signup and view all the answers

Which of the following is a personality defect that could hinder a nurse’s success?

<p>Being too sensitive (A)</p> Signup and view all the answers

What practice can help nurses keep abreast of advances in their field?

<p>Attending professional organization activities (C)</p> Signup and view all the answers

What is a potential misconception that managers may have about the planning process?

<p>It may consume unnecessary time. (B)</p> Signup and view all the answers

What characterizes a centralized budget in an organization?

<p>It is imposed by higher-level administrators with minimal consultation. (D)</p> Signup and view all the answers

Why might some managers fear implementing new budgeting processes?

<p>They are afraid of facing criticism for failures. (D)</p> Signup and view all the answers

What does Management by Objective (MBO) emphasize in the budgeting process?

<p>Identifying common goals and assessing individual contributions. (B)</p> Signup and view all the answers

Who typically prepares decentralized budgets?

<p>Those who will directly implement them. (A)</p> Signup and view all the answers

What is a key component of an effective budget system?

<p>Clear communication of expected results. (B)</p> Signup and view all the answers

What is a benefit of involving middle managers in the budgeting process?

<p>They can offer realistic breakdowns of resource needs. (D)</p> Signup and view all the answers

Why is it important for managers to understand the goals and philosophy of their organization?

<p>To facilitate the effective use of personnel and resources. (C)</p> Signup and view all the answers

What is the primary role of staff authority in an organization?

<p>To provide advisory support by analyzing data and offering alternatives. (B)</p> Signup and view all the answers

What is the primary nursing model focused on?

<p>Registered nurses providing total care to a few patients (C)</p> Signup and view all the answers

Which type of organizational structure is characterized by a clear set of rules and hierarchy?

<p>Bureaucratic structure (B)</p> Signup and view all the answers

What does case management primarily involve?

<p>Managing and coordinating patient care across settings (D)</p> Signup and view all the answers

What distinguishes service staff from advisory staff in an organization?

<p>Service staff perform centralized tasks to prevent duplication. (D)</p> Signup and view all the answers

Which level of care is described as requiring self-care or minimal assistance?

<p>Level I (C)</p> Signup and view all the answers

How do control staff exert their influence within an organization?

<p>By acting as agents for line managers or interpreting policies. (D)</p> Signup and view all the answers

What characterizes decentralized scheduling?

<p>Scheduling is done in local areas of the organization (D)</p> Signup and view all the answers

What is the main purpose of establishing a formal organizational structure?

<p>To clearly define roles, responsibilities, and relationships. (D)</p> Signup and view all the answers

What is one characteristic of bureaucratic structures in healthcare institutions?

<p>Many hierarchical levels with specific rules. (D)</p> Signup and view all the answers

Which level of care requires the greatest amount of nursing personnel involvement?

<p>Level III (B)</p> Signup and view all the answers

In modular nursing, how are patients grouped?

<p>Geographically by their location (C)</p> Signup and view all the answers

Which of these statements is true regarding staff authority?

<p>It plays an advisory role but is not always acted upon. (C)</p> Signup and view all the answers

What outcome does good control in a formal structure aim to achieve?

<p>Enhanced performance and better task management. (A)</p> Signup and view all the answers

What is a defining feature of collaborative practice?

<p>Cooperative interaction among interdisciplinary teams (D)</p> Signup and view all the answers

Which of the following describes a rotating work shift?

<p>Alternating work hours between days, evenings, and nights (D)</p> Signup and view all the answers

What is the primary use of the Slater nursing competencies rating scale?

<p>To measure competencies displayed by a nurse (B)</p> Signup and view all the answers

Which scale is focused on measuring the quality of nursing care received by a patient?

<p>Quality patient care scale (C)</p> Signup and view all the answers

What type of nursing audit takes place after a patient has been discharged?

<p>Retrospective or close chart audit (A)</p> Signup and view all the answers

What action is not part of the nursing audit process?

<p>Setting hospital budgets (B)</p> Signup and view all the answers

What ensures that criteria for evaluation align with organizational goals in nursing assessments?

<p>Behavioral expectations (C)</p> Signup and view all the answers

Which step is not part of the monitoring and evaluation process in nursing?

<p>Assuming legal implications (C)</p> Signup and view all the answers

During which audit is the observation of symptoms critically monitored?

<p>Current or open chart audit (B)</p> Signup and view all the answers

What is a common purpose of conducting nursing audits?

<p>To improve patient care quality (A)</p> Signup and view all the answers

What is prohibited for employees in a health agency without prior approval?

<p>Absenting from scheduled assignments (B)</p> Signup and view all the answers

Which of the following behaviors is considered appropriate in a health agency environment?

<p>Following directions from a supervisor (B)</p> Signup and view all the answers

How does research contribute to the nursing process?

<p>It fills gaps in knowledge and practice (D)</p> Signup and view all the answers

Which of the following is NOT a potential consequence of poor patient satisfaction?

<p>Increased patient retention (B)</p> Signup and view all the answers

What does research enable nurses to do regarding unfamiliar nursing situations?

<p>It helps them understand these situations better (D)</p> Signup and view all the answers

What behavior is strictly prohibited while on duty at a health agency?

<p>Being under the influence of unprescribed drugs (D)</p> Signup and view all the answers

Which of the following statements relates to the role of research in nursing education?

<p>It improves standards of nursing education (B)</p> Signup and view all the answers

What is one of the primary implications of patient satisfaction in healthcare?

<p>Impact on patient retention rates (B)</p> Signup and view all the answers

Flashcards

Retaining a Nursing Position

Maintaining a nursing job and succeeding in the field.

Nursing Success Factors

Key elements to achieving success in a nursing career.

Professional Development (Nursing)

Staying updated on medical advancements and nursing best practices.

Professional Knowledge (Nursing)

Having the necessary knowledge and skills for a nursing position.

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Personality (Nursing)

Having a positive and approachable personality to interact well with co-workers and patients.

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Interpersonal Skills (Nursing)

Building good relationships with coworkers and patients.

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Causes of Nursing Job Failure

Reasons why some nurses may fail in their jobs: incompetence, poor relationships, personality issues, or lack of knowledge.

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Social Conduct (Nursing)

Understanding social situations and cultural nuances to work well with others, including patients and coworkers.

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Staff Authority

The power and responsibility that staff positions hold within an organization. This authority is typically advisory or service-oriented, meaning they provide support and guidance to line managers.

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Line Manager

The individual who holds the authority to make decisions and implement actions. Line managers are responsible for achieving organizational goals.

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Service Staff

Staff who perform centralized services that are separated from the line to prevent duplication and ensure efficient operations. Examples include dietary and laundry services in a hospital.

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Control Staff

Staff who have direct or indirect control over certain line performance. They restrain line authority by enforcing policies, procedures, and regulations.

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Management Challenges

Issues that managers face when creating and implementing budgets, which may include lacking knowledge of organizational goals, fearing failure, or preferring immediate action over thorough planning.

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Criteria for an Effective Budget

A system for financial management that includes sufficient funds, allocated resources based on specific needs, and a control system for efficient use of resources.

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Formal Structure

The official organization of roles, positions, tasks, and responsibilities within a company. It's defined by executive decisions and can be visualized using an organizational chart.

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Centralized Budgeting

Budgeting where the upper management, like the administrator of hospitals or nursing services, prepares the budget without much involvement from lower-level managers.

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Bureaucratic Structure

A common organizational structure in healthcare characterized by hierarchical levels, specialized roles, and clear rules and regulations. Each level has a specific scope of authority.

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Types of Formal Organizational Structure

There are different ways organizations can be structured, like bureaucratic, functional, divisional, and matrix. Each structure has its own advantages and disadvantages depending on the organization's needs.

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Decentralized Budgeting

Budgeting where lower-level managers, such as head nurses or middle managers, prepare budgets based on their specific needs and understanding.

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Management by Objectives (MBO)

A process where managers and their teams work together to set clear goals, define responsibilities, and assess individual contributions towards achieving those goals.

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MBO Benefits

MBO promotes involvement in decision-making, focuses on achievement rather than personality, and can contribute to overall organizational vitality.

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Head Nurse's Budget Input

Head nurses have an in-depth understanding of their specific unit's needs and can contribute valuable input to the budgeting process.

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Middle Manager's Budget Role

Middle managers can provide a more realistic breakdown of budget requests, considering the needs of their departments and the overall organizational goals.

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Modular Nursing

A nursing model that uses smaller teams to care for patients grouped geographically, promoting focused care and improved communication.

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Primary Nursing

A model where registered nurses provide holistic, comprehensive care to a limited number of patients, fostering strong nurse-patient relationships.

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Case Management

The coordinated and collaborative management of patient care across various settings, ensuring continuity and optimal outcomes throughout an illness episode.

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Patient Care Classification System

A method of grouping patients based on their nursing care needs, skill requirements, and time demands, allowing for efficient staffing allocation.

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Level I Care

Patients who are mostly independent, requiring minimal assistance with basic activities of daily living (ADLs), such as bathing or feeding.

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Level II Care

Patients requiring some assistance with ADLs, needing frequent monitoring and occasional treatments, but not fully dependent on nursing staff.

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Level III Care

Patients requiring complete care, highly dependent on nursing staff, requiring frequent vital sign checks and continuous monitoring due to severe or critical conditions.

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Rotating Work Shift

A work schedule that alternates between day, evening, and night shifts to provide 24/7 coverage, ensuring continuous patient care.

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Slater Nursing Competencies Rating Scale

A tool used to evaluate the skills and abilities of a nurse. It assesses their performance based on pre-defined standards and objectives.

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Quality Patient Care Scale

A tool used to evaluate the quality of nursing care received by a patient. It focuses on the patient's experience, not just the nurse's actions.

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Nursing Audit

A systematic review of nursing care provided to patients to identify strengths and areas for improvement.

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Retrospective Audit

An audit that takes place after a patient is discharged. It reviews the chart and documentation to evaluate care.

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Current Audit

An audit that takes place while the patient is still receiving care. It involves observing and evaluating care in real-time.

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Steps in Monitoring and Evaluation

A series of steps used to systematically assess and improve the quality of nursing care, including collecting data, analyzing findings, and implementing corrective actions.

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Observation Variables

Specific aspects of nursing care that are observed and analyzed during audits. They can include documentation, medication administration, or patient interactions.

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Corrective Actions

Measures taken to address identified deficiencies in nursing care, aiming to prevent similar problems in the future.

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Research in Nursing

The systematic investigation of nursing practice, aiming to improve patient care and the nursing profession itself.

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Patient Satisfaction

A measurement of how happy and content patients are with the care they receive from a healthcare facility.

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Employee Rules in Healthcare

Specific guidelines set by a healthcare agency that employees must follow to ensure a safe and professional work environment.

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Applications of Research in Nursing

The use of research findings to improve various aspects of nursing, such as leadership, management, and patient safety.

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Roles of Research in Nursing

Research plays several significant roles in nursing, including improving knowledge, promoting professionalism, and guiding education.

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Why is Research Important in Nursing?

Research is vital for nursing to ensure the best practices are used, identify gaps in knowledge, and adapt to changing needs.

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What are Some Benefits of Research in Nursing?

Research contributes to a deeper understanding of patient care, helps nurses make informed decisions, and enhances the professionalism of nursing practice.

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How Does Research Impact Patient Safety?

By uncovering new information about patient care, research can lead to improved safety protocols and practices.

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Study Notes

Guidelines in Choosing a Field of Nursing

  • People have different motivations for choosing a field of nursing.
  • Nurses should consider long-term career goals when making decisions.
  • Factors to consider include qualifications, years of experience and training, age and physical condition, emotional stability, and life goals.

Factors in Selecting a Field of Nursing

  • Kind of work to be performed
  • Availability of the work
  • Number of hours of work
  • Required qualifications
  • Opportunities for advancement
  • Method of entering the field
  • Earning potential
  • Fringe benefits
  • Other benefits

Useful pointers in making a letter of application

  • Use clean, white unlined paper; do not use agency stationery.
  • Use ink or typed letter.
  • Use proper salutation and know the recipient's name.
  • Observe proper margins and paragraphing.
  • Use correct grammar and spelling.
  • Write in a courteous manner and ask for permission before using references.
  • Provide a letter of thanks.
  • Enclose return postage.

Letter of Application usually contains

  • Source of information about vacancy and intent to apply.
  • Qualifications, including education, training, and experience.
  • Request for a personal interview.

Person Interview

  • An interview is a face-to-face discussion between two people.
  • It's a chance for the applicant and employer to assess each other.
  • An appointment should be made by mail or telephone before the interview.

Resigning from a Job

  • Reasons for resigning include seeking different opportunities, family reasons, or difficulties adjusting to the work situation.
  • Letter should include date of resignation, reason for resigning and appreciation for any kindness shown
  • Employee may be dismissed for multiple reasons including negligence, incompetence, or breach of contract.

A Contract

  • It's a mutually agreed-upon agreement between two or more parties.
  • Contains a promise or a set of promises and the laws may provide remedies if a duty is not carried out.

Kinds of Contracts

  • Formal contract
  • Informal contract
  • Express contract
  • Implied contract
  • Void contract
  • Illegal contract

In-existent Contracts

  • Contracts with illegal purposes, non-existent subjects, impossible services, or unclear intentions
  • Those whose causes, objects or purposes are against the law, morals, good customs, public order, and public policy are not considered to exist.

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