5 Questions
What is the consequence of the delivering TSP's failure to provide the forms for 'Notification of Loss/Damage AT Delivery' and 'Notification of Loss/Damage AFTER Delivery' to the customer?
The requirement for notification to the delivering TSP and all TSPs involved in handling the goods is eliminated.
In what case are Notice of Loss or Damage (NOLD) forms not required by the delivering TSP?
In major incidents such as fire, pilferage, vandalism, and significant loss, damage, or delay.
What evidence is considered by the MCO or delivering TSP to determine if a customer has sustained loss/damage in a shipment?
Inventory prepared at origin and the delivery receipt.
When can the TSP inspect damaged items after coordinating with the customer?
At any time prior to settlement of the claim after coordinating with the customer on a convenient time.
What may cause a claim to be denied by the TSP?
TSP being unable to inspect an item.
Test your knowledge on the additional inventory requirements for TSP outlined in relevant Tenders of Service, focusing on the process of checking for loss or damage at delivery destination and filling out a 'Notification of Loss or Damage AT Delivery' form.
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