10 Questions
User wrote an email: I am requesting you to please make my payment successful in trust wallet fastly./Please help me to add money in trust wallet urgently.
Escalate via slack
User sent message via chat: I sent money to my business partner wallet
Escalate via slack
User sent us email: Hello i was trying to deposit 62 euros to kia.bet but it ended up in some crypto and i dont know what to do please refund my money or give it back on kia.bet thanks.
Escalate via slack
User wrote an email: I don't know what I'm doing here because Joshua from canadian marketing was trying to put money in my bank account not take money out off my account for crypto currency
Escalate via slack
User wrote an email: I have been scammed and did not make this payment. I was told I was buying bitcoins and then to follow step by step instructions . Which I did. I thought it was a legitimate mentor helping to navigate the market. Appears not. All my bitcoins were than transferred to an external platform where they wanted more money to release them 🙈 I feel so stupid!!!
Escalate via tickets
User wrote us an email: I paid 50 euros because I wanted to earn more through Al, but they deceived me
Escalate via tickets
User wrote in the chat: I am telling you of an investment scam as I try to buy and sell cryptocurrency from the 19/06/2024
Escalate via both
User sent us an email: Can i have the digit code for my withdraw
Escalate via slack
User wrote an email: So is the money going to my l bank I never ask for it to go into block chain
Escalate via slack
User send us an email: Please Remove his service.. I didn't even know I subscribe to this I just found this email please unsubscribe me from all this thank you.
Escalate via slack
Let's check your knowledge. Are these cases fraudulent? How and where you would escalate them?
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