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Questions and Answers
What should you do if you receive a 'Network Error: Your response was not saved' message?
What should you do if you receive a 'Network Error: Your response was not saved' message?
- Restart your device and attempt to submit the response
- Refresh the page and try submitting the response again
- Check if you are signed in from another device and exit the test on that device (correct)
- Contact your internet service provider to resolve the network error
What is the recommended action if you encounter a 'Server Error: Your response was not saved' message?
What is the recommended action if you encounter a 'Server Error: Your response was not saved' message?
- Switch to a different internet browser and attempt to submit the response
- Confirm if you are signed in from another device and exit the test on that device (correct)
- Clear the browser cache and try submitting the response again
- Change your internet connection and then try submitting the response
What should you do if you believe the error message is a mistake?
What should you do if you believe the error message is a mistake?
- Change your internet connection
- Contact your test administrator (correct)
- Wait for some time and then try again
- Restart your device and try again
