Troubleshooting Common Windows OS Problems Quiz
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Questions and Answers

Which tool or utility in Windows can provide information to assist troubleshooting?

  • Task Manager
  • Device Manager
  • Event Viewer (correct)
  • Control Panel

    • Which of the following is NOT a common Windows OS problem symptom?

  • Blue screen of death
  • Missing desktop icons (correct)
  • Frequent application crashes
  • Slow performance

    • Which of the following is NOT a recommended technique for resolving common Windows OS problems?

  • Using System Restore
  • Running a full system scan with an antivirus program
  • Disabling Windows Update (correct)
  • Updating device drivers

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