Travel Agent and Travel Management

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Questions and Answers

Which type of travel agency operates and sells all travel and tourism products online?

  • Multiple
  • Miniple
  • Independent
  • E-Agent (correct)

Cox & Kings, founded in 1758, is considered as the longest travel and tours company in the world and is believed to be the very first travel agency. What was their earliest clientele like?

  • Niche market travelers
  • Military personnel
  • Business executives
  • Rich customers in England (correct)

Which individual is known as the 'father of travel agency'?

  • Qantas
  • Thomas Cook (correct)
  • Mr. Drummond
  • Richard Cox

Which era led to the boom of travel agencies as a business due to commercial aviation?

<p>Aviation Development (1920s) (C)</p> Signup and view all the answers

What type of agency caters to niche markets and specific interests like ecotourism, cultural travel, or sports-related trips?

<p>Specialist (B)</p> Signup and view all the answers

Who founded Cox & Kings in 1758?

<p>Richard Cox (C)</p> Signup and view all the answers

Which type of agency may have a head office along with a number of branches in a certain region and offers fewer services than multiple travel agencies?

<p>Miniple (A)</p> Signup and view all the answers

'Home-based travel agents or people who are working from home—both part time or full time' refers to which type of agency?

<p>HomeWorker (C)</p> Signup and view all the answers

'It operates and sells all travel and tourism products online.' Which type of agency does this statement refer to?

<p>&quot;E-Agent&quot; (A)</p> Signup and view all the answers

'It is located in many different areas of a particular country that are on main high streets or inside shopping centers.' This statement describes which type of agency?

<p>&quot;Multiple&quot; (C)</p> Signup and view all the answers

What is the primary role of a travel agent?

<p>Arranging tours and other travel-related services (B)</p> Signup and view all the answers

According to the International Air Transport Association (IATA), what sets IATA travel agents apart from non-IATA travel agents?

<p>They are authorized to issue tickets (B)</p> Signup and view all the answers

Which type of travel agency is not accredited by IATA, and therefore not authorized to issue tickets directly?

<p>Independent agency (C)</p> Signup and view all the answers

What differentiates a miniple travel agency from a multiple travel agency?

<p>Types of services offered (C)</p> Signup and view all the answers

Which earliest travel and tours company is considered as the longest-running in the world?

<p>Cox &amp; Kings (A)</p> Signup and view all the answers

Which type of travel agency operates and sells all travel and tourism products online?

<p>E-agent (B)</p> Signup and view all the answers

What is the role of a travel agent?

<p>To issue tickets and oversee rebooking (D)</p> Signup and view all the answers

What distinguishes IATA travel agents from non-IATA travel agents?

<p>Non-IATA agents are not authorized to issue tickets (B)</p> Signup and view all the answers

What is the main advantage of being an IATA travel agent?

<p>They have exclusive rights to sell airline tickets (D)</p> Signup and view all the answers

What is the difference between an independent travel agency and a specialist travel agency?

<p>Specialist agencies focus on specific types of travel (B)</p> Signup and view all the answers

What does a non-IATA travel agent do if they need to issue tickets?

<p>They buy from an IATA agent or airline company directly (C)</p> Signup and view all the answers

What is the role of a multiple homeworker travel agency?

<p>To operate with independent contractors working from home (A)</p> Signup and view all the answers

Flashcards

E-Agent

Travel agencies that operate exclusively online, selling all travel and tourism products through digital platforms.

Cox & Kings

The very first travel agency, established in 1758, known for providing travel services to wealthy individuals in England.

Thomas Cook

An individual recognized as the pioneer of organized travel, known for his innovative approach to travel arrangements.

Aviation Development (1920s)

The period in the 1920s marked by the rise of commercial aviation, leading to a significant increase in travel demand and the expansion of travel agencies.

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Specialist Agency

Travel agencies specializing in specific travel niches, catering to particular interests like eco-tourism, cultural experiences, or adventure travel.

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Miniple Agency

A type of travel agency with a central office and multiple branches across a region, offering a limited range of services compared to larger agencies.

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HomeWorker

Travel agents who work independently from home, either full-time or part-time, handling travel arrangements for clients.

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Multiple Agency

A travel agency that operates with a central office and many branches across a country, typically located in busy areas.

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Role of a Travel Agent

The primary responsibility of a travel agent is to assist clients in planning and arranging their travel itineraries, including flights, accommodations, and other travel-related services.

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IATA Accredited Travel Agency

The International Air Transport Association (IATA) is a global organization representing airlines, and IATA-accredited travel agents are authorized to issue airline tickets directly.

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Independent Agency

A travel agency that is not accredited by IATA, and therefore, cannot issue airline tickets directly.

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Difference between Miniple and Multiple

Miniple agencies offer a more limited range of services compared to multiple agencies, typically focusing on specific travel arrangements.

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Cox & Kings

The longest-running travel and tours company in the world, dating back to 1758.

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E-Agent

A type of travel agency that operates exclusively through digital platforms, offering a wide range of travel and tourism products.

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Role of a Travel Agent

To issue airline tickets and manage rebooking procedures for clients.

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IATA vs. Non-IATA

Non-IATA travel agents are not authorized to issue airline tickets directly. They must purchase tickets from IATA-accredited agents or airlines.

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Advantage of IATA

IATA travel agents have exclusive rights to sell airline tickets directly, giving them a competitive advantage in the travel industry.

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Independent vs. Specialist

Independent travel agencies specialize in niche areas of travel, while specialist agencies focus on specific travel niches.

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Non-IATA Ticket Issuance

Non-IATA travel agents need to purchase tickets from IATA-accredited agents or directly from airline companies.

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Multiple Homeworker Agency

Multiple homeworker agencies operate through a network of independent travel agents who work from home, offering a range of travel services.

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Study Notes

Types of Travel Agencies

  • Online travel agencies operate and sell all travel and tourism products online.
  • Multiple travel agencies have a head office and branches, offering fewer services than multiple travel agencies.
  • Homeworker travel agencies are comprised of home-based travel agents who work part-time or full-time.
  • High street travel agencies are located in prominent areas, such as main high streets or shopping centers.

Travel Agency History

  • Cox & Kings, founded in 1758, is the longest-running travel and tours company in the world.

Travel Agency Roles

  • The primary role of a travel agent is to provide travel and tourism products and services to clients.

IATA Travel Agents

  • IATA travel agents are authorized to issue tickets directly, unlike non-IATA travel agents.
  • What sets IATA travel agents apart from non-IATA travel agents is their accreditation by the International Air Transport Association (IATA).
  • The main advantage of being an IATA travel agent is the ability to issue tickets directly.
  • If a non-IATA travel agent needs to issue tickets, they must do so through an IATA-approved agent.

Specialist vs. Independent Travel Agencies

  • A specialist travel agency caters to niche markets and specific interests, such as ecotourism, cultural travel, or sports-related trips.
  • An independent travel agency, on the other hand, does not cater to specific niches.

Industry Milestones

  • The era of commercial aviation led to the boom of travel agencies as a business.
  • Thomas Cook is known as the 'father of travel agency'.

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