Transportation and Travel Evolution

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Questions and Answers

Which era is characterized by railways expanding their operations to include hotels and other travel-related services?

  • Mature-Railway System Era (correct)
  • Express-Travel System Era
  • Early-Industrial Travel System Era
  • Pre-Industrial Travel System Era

During which period was the privately-owned automobile's impact on travel most enhanced in North America and Europe?

  • Modern-Tourism Travel System Era
  • Pre-Industrial Travel System Era
  • Early-Industrial Travel System Era
  • Automobile-Based Travel System Era (correct)

What was a key factor that initiated the Post-Mobility Adjustment Era?

  • The oil embargo by OPEC and increased fuel prices. (correct)
  • The end of World War II.
  • The rise of automobile ownership.
  • The introduction of wide-bodied jets.

What distinguishes Express-Travel System Era from other eras of transportation?

<p>Trains stopping only at major stations or terminals. (C)</p> Signup and view all the answers

Which of the following most accurately describes the selection of transportation mode's role in enriching the tourist travel experience?

<p>It depends on the mode of transport and frequency of its use. (C)</p> Signup and view all the answers

Which of the following best captures the essence of 'Recreation' in the context of tourism?

<p>Activities that are relaxing or diverting from normal routines. (B)</p> Signup and view all the answers

How does the gaming industry enhance overall leisure activities?

<p>By offering games of risk as part of a total entertainment and leisure package. (D)</p> Signup and view all the answers

Which of the following accurately describes 'Table Games' in a casino?

<p>Games involving wagering between the casino and customers on a table layout. (A)</p> Signup and view all the answers

What role do ancillary departments play within casinos?

<p>They provide support services like restaurants, bars, and entertainment centers. (E)</p> Signup and view all the answers

What primarily drives people to visit casinos, according to the provided content?

<p>A combination of the lure of gambling, recreation, social interaction, and curiosity. (B)</p> Signup and view all the answers

Which of the following accurately defines the acronym 'MICE'?

<p>Meetings, Incentives, Conventions, and Exhibitions (A)</p> Signup and view all the answers

What characterizes 'Meetings' as a type of MICE event?

<p>Single-day events, often in hotels or convention centers. (D)</p> Signup and view all the answers

What key element defines 'Incentives' within the MICE sector?

<p>Travel rewards offered by companies to staff or partners. (D)</p> Signup and view all the answers

What is a primary goal of Conventions and Visitors Bureaus (CVB) in the MICE industry?

<p>To solicit business from visitors and promote the local area. (B)</p> Signup and view all the answers

Within the special events market, what distinguishes 'Corporate Events'?

<p>Incentive programs, product introductions, and recognition events. (D)</p> Signup and view all the answers

In what way does MICE tourism benefit a destination?

<p>By providing economic benefits and opportunities for international exposure. (C)</p> Signup and view all the answers

What is the primary role of travel agents within the travel trade sector?

<p>Organizing personal travel and accommodations on behalf of suppliers. (B)</p> Signup and view all the answers

What is the primary aim of client profiling in tourism businesses?

<p>To segment clients into clusters for targeted marketing and enhanced customer experience. (C)</p> Signup and view all the answers

Which of the following is the MOST accurate description of 'intrinsic motivation' for tourists?

<p>It focuses on internal desires for fun, assurance, and emotional needs. (D)</p> Signup and view all the answers

What's the recommended approach for tourism and hospitality providers to understand their customers?

<p>Understanding customers' demographics, booking drivers, and booking preferences. (B)</p> Signup and view all the answers

Flashcards

Pre-Industrial Travel System Era

Historical period before widespread industrialization in Europe and North America.

Mature-Railway System Era

An era characterized by railways that expanded operations to include hotels and travel services.

Express-Travel System Era

Trains that stop only at major stations, increasing travel speed.

Automobile-Based Travel System Era

Privately-owned automobiles become popular in North America and Europe, leading to highway development.

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Modern-Tourism Travel System Era

Increased air travel due to wide-bodied jets and mass tourism philosophy.

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Post-Mobility Adjustment Era

A time when the oil crisis changed travel patterns and alternative transportation was sought.

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Importance of Transportation

When transportation enriches the travel experience based on mode and frequency of use.

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Recreation Definition

Visiting a place for relaxation or diversion, distinct from normal routines.

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Leisure Definition

The productive, creative, or contemplative use of free time.

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Commercial Attractions

Retail operations offering gifts, handcrafted goods, arts, and souvenirs to attract tourists.

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Industrial Attractions

Factory tours that have developed elaborate facilities to handle tourists wanting to learn more about manufacturing.

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Recreation Attractions

Indoor and outdoor facilities with sports and recreation activities.

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Gaming Industry

Includes casinos, card games, and betting on horse racing.

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Table Games

Wagering or betting between the casino and customers.

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Casino Cage

Financial transactions and accounting for monies on the casino floor.

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Casino Surveillance

Maintains watch on gaming activities using high-tech cameras.

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Amenity offerings

Hotels/casinos draw people to health spas, hair salons, beauty parlors, etc.

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MICE

Stands for Meetings, Incentives, Conventions, and Exhibitions.

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Symposium

A meeting where experts come together to discuss a subject, reaching a consensus.

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Incentives goal

Rewards a company offers to staff for great performance.

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Study Notes

  • Transportation's rapid development and technological innovations have allowed tourists to reach many destinations, making it integral to the tourism and hospitality industry.

Transportation and Travel Evolution

  • Pre-Industrial Travel System Era occurred before widespread industrialization in Europe and North America.
    • Few common carriers existed, and regularly scheduled transportation services were scarce.
    • Travelers had to coordinate with multiple suppliers due to limited funds and travel reasons
  • Early-Industrial Travel System Era involved road improvements like railways, canals, and steamship services spurred by innovation and technology.
    • More people could afford to travel, prompting the emergence of common carriers and scheduled services.
  • Mature-Railway System Era began in 1840 with Thomas Cook's travel innovations in the UK.
    • More people traveled during this era than before.
    • Railways aggressively marketed their services, leading to the creation of travel agencies and tour companies.
    • Railways expanded their operations by running hotels and providing travel-related services.
  • Express-Travel System Era featured trains and other transport that stopped only at major stations.
    • Travel speed was improved, encouraging more travel
  • Automobile-Based Travel System Era saw an increase in private automobile use in North America and Europe starting in the 1920s
    • Motorways and interstate highways were developed between 1920 and 1974
    • From 1920-1945, automobiles became the predominant mode of travel
  • Modern-Tourism Travel System Era is the period from 1945-1974
    • Car ownership continued to multiply
    • Air travel was another post-WWII occurrence
    • Introduction of wide-bodied jets in 1970 increased air travel
    • Mass tourism philosophy and marketing approaches arose in the 1950s and 1960s
  • Post-Mobility Adjustment Era began in 1973-74 due to the OPEC oil embargo and fuel price increases.
    • The energy crisis changed travel patterns worldwide.
    • Travelers began seeking alternative, group-oriented transportation modes.

Selection of Transportation Mode

  • A tourist's travel experience depends on the chosen transport mode and how often they use it.
  • Transportation itself can be a tourist attraction, like cruises, trains, or boat trips.
  • Air transport is a critical transportation option
    • Air travel has made significant changes in people's minds concerning time and distance
    • Airlines invest billions in technological innovations to meet demand
    • Air travel industry has a large role in extensive long-distance travel
    • Planes, helicopters, hot air balloons, and gliders are examples
  • Automobile transportation is common for short distances
    • It makes it easy to see local culture and nations
    • Presents greater flexibility than many transportation options
    • Low prices compared to air travel
  • Railway transport, frequent in the 19th century, is considered the oldest type of transportation
    • Trains are used more to haul large loads because the tourist prefers automotive or air travel
    • Tech innovations led to fast trains that compete against cars and air travel
    • High-speed, regional, rapid transit, and freight trains are examples of railway travel
  • Sea transport includes cruises, boats, yachts, and ferries.
    • Cruise ships provide tourists with travel opportunities
    • Cruise ships enable travelers to see several countries at a time
    • Maritime vessels and cargo ships are other forms of sea transport

Recreations and Attractions

  • Recreation is an activity of visiting a place to participate in relaxing activities, such as parks, museums, historic sites, and theaters
    • Can also be the pursuit of leisure activities during one's spare time
  • Leisure is the productive, creative, or contemplative use of free time

Varied Views of Recreation and Leisure

  • Can involve public agencies that provide parks, playgrounds, swimming pools, sports fields, and community centers
  • Can also be found in senior centers, workshops for individuals with disabilities, or rehab centers
  • Environmentalists care about how outdoor recreation impacts natural surroundings like forests, mountainous regions, rivers, and lakes

Recreational Participation

  • It is an extremely broad range of leisure activities including travel and tourism, cultural entertainment, participation in the arts, hobbies, and membership in social clubs or interest groups
  • It can be activities with thousands of participants or spectators, an individual activity, or can be very active and strenuous
  • Can either be a consistent form of interest or just a simple one time experience

Attractions

  • Natural attractions are what drives many people to travel
    • Forests, national and botanical paradises, and zoos are all examples of driving tourism
  • Purpose built attractions are attractions that have been purposely developed for tourism
    • zoos, theme parks, and art galleries are prime examples
  • Heritage and historical locations are appealing to those with a penchant for the rise and all of long lost civilizations
    • Great Wall of China and The Rice Terraces of the Philippine Cordilleras
  • Recreational Attractions maintain recreation by providing activities such as:
    • Bowling, camping, fishing, and golfing

Commercial Attractions

  • Retail operations that deal in, handcrafted gifts, arts, and souvenirs that attract tourists
    • Shopping centers and boutiques
  • Industrial Attractions are growing with tours focused around industries
    • Wineries and breweries

Challenges Faced by the Recreation and Leisure Service Field in the 21st Century

  • Serving a diverse society of all races, ages, and genders
  • Increase community development and emphasis on youth
  • Enhance public understanding of the field
  • Upgrade park programs and facilities, particularly in minority populations
  • Adopt benefits-based research focused around publishing positive outcomes of recreation
  • Promote recreations identity as healthy practices in the related field
  • Form partnerships with environmental organizations and protect waterways and wildlands
  • Expand family-oriented program and facilities
  • Encourage ethical and higher values within competitions with youth
  • Make strides toward a fuller and richer integration for all people with disabilities within community recreation programs
  • Plan long term roles within leisure activities and recreation
  • Uphold high level standards of professionalism and continue to enforce new ones
  • Unify leisure service fields

Gaming Industry

  • Various activities, including casinos, sports gambling, dog tracks, horse tracks, and a variety of events

Gaming Entertainment

  • A subset of gambling and the game industry
  • Encompasses a casino, hotel, shopping, and other entertainment options
  • Offers games of risk as part of entertainment and leisure
  • Brings together many different gamblers who will stay and enjoy the stay as part of an event in the casino

Gaming and Facilities Found Inside the Casino

  • Table Games involve either bets or wagers between gaming customers and employees
    • Includes, craps, poker, dice, etc
  • Card game are different from table games in the sense that players are wagering and betting agains each other, not the house
    • Blackjack, baccarat, poker, etc
  • Slots feature simulated and reel-spinning action with button or handle activation
    • Computer and digital programs simulate random numbers against pay-offs
  • Video games feature video poker bingo and keno that are based around random numbers
  • Keno and bingos both are operated via random number generators
  • Races and sports books involve a wide variety of different sports to gauge
  • Casino cage involves all customer funding and financial resources during the event
  • The casinos watch for any bad actors to step in
  • Facilities for restaurants, showrooms, bars, entertainment centers, and lodging facilities enhance casino patron's visit

Reasons for Visiting Casinos

  • A Lure to Gambling such as wagers and or enter games of skill and chance
  • Recreation and entertainment, an escape that draws excitement
  • Interacting with customers and casino employees is an important social experience
  • The price attracts people to participate and gamble
  • Today's mega resorts attract tourist visits due to must see facilities

Amenity Offerings

  • Hotels, salons, spas, and amusement parks draw people to casinos

MICE

  • MICE represents meetings, incentives, convention and events

Goals of MICE

  • Promote ideas together and create new ones
  • Create better atmospheres and experiences
  • Allow for more opportunities in business style settings
  • Create new events or memories
    • Seminars, conferences, and exhibits are all examples of the four pillars of MICE

Meetings

  • A series of single day events held in hotels or convention centers with sizes that vary depending on business or executives

Types of Meetings

  • Clinic is more like a workshop
    • Participants will interact with each other
  • Seminars and forums where professionals can better gather
  • Colloquiums: formal discussions
  • Lectures: Expert addressing a niche audience
  • Panels: Speakers all stating different points of view, may include more than two people

Conventions

  • Consist of meetings or trade shows with a lot of events and exhibitions
    • Networking awards shows are a part of these type of meetings
  • It is designed to draw more visitors
  • Used to drive new business pitches as well

Factors of MICE

  • CVB and meetings and visitors buearu
  • Meetings and vendors and other types of associations
  • A lot of special events that can be either product launches, corporate events, or general meetings

The Trade

  • Travel is defined as reselling other products that are bought and or or reserved from other people
  • The structure is built to book sales
  • People make reservations or attract people to make travel arrangements

Travel includes the use of a personal agents

  • Travel agents provide and sell airlines, cruises, or hotels
  • Some other people run operations through other vendors

The travel trade can help open up new markets

  • Attract more businesses and visitors and explore the market

To grow new business solutions it is required to manage

  • Customers
  • Identify problems and profile and survey customers

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