Podcast
Questions and Answers
Which era is characterized by railways expanding their operations to include hotels and other travel-related services?
Which era is characterized by railways expanding their operations to include hotels and other travel-related services?
- Mature-Railway System Era (correct)
- Express-Travel System Era
- Early-Industrial Travel System Era
- Pre-Industrial Travel System Era
During which period was the privately-owned automobile's impact on travel most enhanced in North America and Europe?
During which period was the privately-owned automobile's impact on travel most enhanced in North America and Europe?
- Modern-Tourism Travel System Era
- Pre-Industrial Travel System Era
- Early-Industrial Travel System Era
- Automobile-Based Travel System Era (correct)
What was a key factor that initiated the Post-Mobility Adjustment Era?
What was a key factor that initiated the Post-Mobility Adjustment Era?
- The oil embargo by OPEC and increased fuel prices. (correct)
- The end of World War II.
- The rise of automobile ownership.
- The introduction of wide-bodied jets.
What distinguishes Express-Travel System Era from other eras of transportation?
What distinguishes Express-Travel System Era from other eras of transportation?
Which of the following most accurately describes the selection of transportation mode's role in enriching the tourist travel experience?
Which of the following most accurately describes the selection of transportation mode's role in enriching the tourist travel experience?
Which of the following best captures the essence of 'Recreation' in the context of tourism?
Which of the following best captures the essence of 'Recreation' in the context of tourism?
How does the gaming industry enhance overall leisure activities?
How does the gaming industry enhance overall leisure activities?
Which of the following accurately describes 'Table Games' in a casino?
Which of the following accurately describes 'Table Games' in a casino?
What role do ancillary departments play within casinos?
What role do ancillary departments play within casinos?
What primarily drives people to visit casinos, according to the provided content?
What primarily drives people to visit casinos, according to the provided content?
Which of the following accurately defines the acronym 'MICE'?
Which of the following accurately defines the acronym 'MICE'?
What characterizes 'Meetings' as a type of MICE event?
What characterizes 'Meetings' as a type of MICE event?
What key element defines 'Incentives' within the MICE sector?
What key element defines 'Incentives' within the MICE sector?
What is a primary goal of Conventions and Visitors Bureaus (CVB) in the MICE industry?
What is a primary goal of Conventions and Visitors Bureaus (CVB) in the MICE industry?
Within the special events market, what distinguishes 'Corporate Events'?
Within the special events market, what distinguishes 'Corporate Events'?
In what way does MICE tourism benefit a destination?
In what way does MICE tourism benefit a destination?
What is the primary role of travel agents within the travel trade sector?
What is the primary role of travel agents within the travel trade sector?
What is the primary aim of client profiling in tourism businesses?
What is the primary aim of client profiling in tourism businesses?
Which of the following is the MOST accurate description of 'intrinsic motivation' for tourists?
Which of the following is the MOST accurate description of 'intrinsic motivation' for tourists?
What's the recommended approach for tourism and hospitality providers to understand their customers?
What's the recommended approach for tourism and hospitality providers to understand their customers?
Flashcards
Pre-Industrial Travel System Era
Pre-Industrial Travel System Era
Historical period before widespread industrialization in Europe and North America.
Mature-Railway System Era
Mature-Railway System Era
An era characterized by railways that expanded operations to include hotels and travel services.
Express-Travel System Era
Express-Travel System Era
Trains that stop only at major stations, increasing travel speed.
Automobile-Based Travel System Era
Automobile-Based Travel System Era
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Modern-Tourism Travel System Era
Modern-Tourism Travel System Era
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Post-Mobility Adjustment Era
Post-Mobility Adjustment Era
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Importance of Transportation
Importance of Transportation
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Recreation Definition
Recreation Definition
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Leisure Definition
Leisure Definition
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Commercial Attractions
Commercial Attractions
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Industrial Attractions
Industrial Attractions
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Recreation Attractions
Recreation Attractions
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Gaming Industry
Gaming Industry
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Table Games
Table Games
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Casino Cage
Casino Cage
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Casino Surveillance
Casino Surveillance
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Amenity offerings
Amenity offerings
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MICE
MICE
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Symposium
Symposium
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Incentives goal
Incentives goal
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Study Notes
- Transportation's rapid development and technological innovations have allowed tourists to reach many destinations, making it integral to the tourism and hospitality industry.
Transportation and Travel Evolution
- Pre-Industrial Travel System Era occurred before widespread industrialization in Europe and North America.
- Few common carriers existed, and regularly scheduled transportation services were scarce.
- Travelers had to coordinate with multiple suppliers due to limited funds and travel reasons
- Early-Industrial Travel System Era involved road improvements like railways, canals, and steamship services spurred by innovation and technology.
- More people could afford to travel, prompting the emergence of common carriers and scheduled services.
- Mature-Railway System Era began in 1840 with Thomas Cook's travel innovations in the UK.
- More people traveled during this era than before.
- Railways aggressively marketed their services, leading to the creation of travel agencies and tour companies.
- Railways expanded their operations by running hotels and providing travel-related services.
- Express-Travel System Era featured trains and other transport that stopped only at major stations.
- Travel speed was improved, encouraging more travel
- Automobile-Based Travel System Era saw an increase in private automobile use in North America and Europe starting in the 1920s
- Motorways and interstate highways were developed between 1920 and 1974
- From 1920-1945, automobiles became the predominant mode of travel
- Modern-Tourism Travel System Era is the period from 1945-1974
- Car ownership continued to multiply
- Air travel was another post-WWII occurrence
- Introduction of wide-bodied jets in 1970 increased air travel
- Mass tourism philosophy and marketing approaches arose in the 1950s and 1960s
- Post-Mobility Adjustment Era began in 1973-74 due to the OPEC oil embargo and fuel price increases.
- The energy crisis changed travel patterns worldwide.
- Travelers began seeking alternative, group-oriented transportation modes.
Selection of Transportation Mode
- A tourist's travel experience depends on the chosen transport mode and how often they use it.
- Transportation itself can be a tourist attraction, like cruises, trains, or boat trips.
- Air transport is a critical transportation option
- Air travel has made significant changes in people's minds concerning time and distance
- Airlines invest billions in technological innovations to meet demand
- Air travel industry has a large role in extensive long-distance travel
- Planes, helicopters, hot air balloons, and gliders are examples
- Automobile transportation is common for short distances
- It makes it easy to see local culture and nations
- Presents greater flexibility than many transportation options
- Low prices compared to air travel
- Railway transport, frequent in the 19th century, is considered the oldest type of transportation
- Trains are used more to haul large loads because the tourist prefers automotive or air travel
- Tech innovations led to fast trains that compete against cars and air travel
- High-speed, regional, rapid transit, and freight trains are examples of railway travel
- Sea transport includes cruises, boats, yachts, and ferries.
- Cruise ships provide tourists with travel opportunities
- Cruise ships enable travelers to see several countries at a time
- Maritime vessels and cargo ships are other forms of sea transport
Recreations and Attractions
- Recreation is an activity of visiting a place to participate in relaxing activities, such as parks, museums, historic sites, and theaters
- Can also be the pursuit of leisure activities during one's spare time
- Leisure is the productive, creative, or contemplative use of free time
Varied Views of Recreation and Leisure
- Can involve public agencies that provide parks, playgrounds, swimming pools, sports fields, and community centers
- Can also be found in senior centers, workshops for individuals with disabilities, or rehab centers
- Environmentalists care about how outdoor recreation impacts natural surroundings like forests, mountainous regions, rivers, and lakes
Recreational Participation
- It is an extremely broad range of leisure activities including travel and tourism, cultural entertainment, participation in the arts, hobbies, and membership in social clubs or interest groups
- It can be activities with thousands of participants or spectators, an individual activity, or can be very active and strenuous
- Can either be a consistent form of interest or just a simple one time experience
Attractions
- Natural attractions are what drives many people to travel
- Forests, national and botanical paradises, and zoos are all examples of driving tourism
- Purpose built attractions are attractions that have been purposely developed for tourism
- zoos, theme parks, and art galleries are prime examples
- Heritage and historical locations are appealing to those with a penchant for the rise and all of long lost civilizations
- Great Wall of China and The Rice Terraces of the Philippine Cordilleras
- Recreational Attractions maintain recreation by providing activities such as:
- Bowling, camping, fishing, and golfing
Commercial Attractions
- Retail operations that deal in, handcrafted gifts, arts, and souvenirs that attract tourists
- Shopping centers and boutiques
- Industrial Attractions are growing with tours focused around industries
- Wineries and breweries
Challenges Faced by the Recreation and Leisure Service Field in the 21st Century
- Serving a diverse society of all races, ages, and genders
- Increase community development and emphasis on youth
- Enhance public understanding of the field
- Upgrade park programs and facilities, particularly in minority populations
- Adopt benefits-based research focused around publishing positive outcomes of recreation
- Promote recreations identity as healthy practices in the related field
- Form partnerships with environmental organizations and protect waterways and wildlands
- Expand family-oriented program and facilities
- Encourage ethical and higher values within competitions with youth
- Make strides toward a fuller and richer integration for all people with disabilities within community recreation programs
- Plan long term roles within leisure activities and recreation
- Uphold high level standards of professionalism and continue to enforce new ones
- Unify leisure service fields
Gaming Industry
- Various activities, including casinos, sports gambling, dog tracks, horse tracks, and a variety of events
Gaming Entertainment
- A subset of gambling and the game industry
- Encompasses a casino, hotel, shopping, and other entertainment options
- Offers games of risk as part of entertainment and leisure
- Brings together many different gamblers who will stay and enjoy the stay as part of an event in the casino
Gaming and Facilities Found Inside the Casino
- Table Games involve either bets or wagers between gaming customers and employees
- Includes, craps, poker, dice, etc
- Card game are different from table games in the sense that players are wagering and betting agains each other, not the house
- Blackjack, baccarat, poker, etc
- Slots feature simulated and reel-spinning action with button or handle activation
- Computer and digital programs simulate random numbers against pay-offs
- Video games feature video poker bingo and keno that are based around random numbers
- Keno and bingos both are operated via random number generators
- Races and sports books involve a wide variety of different sports to gauge
- Casino cage involves all customer funding and financial resources during the event
- The casinos watch for any bad actors to step in
- Facilities for restaurants, showrooms, bars, entertainment centers, and lodging facilities enhance casino patron's visit
Reasons for Visiting Casinos
- A Lure to Gambling such as wagers and or enter games of skill and chance
- Recreation and entertainment, an escape that draws excitement
- Interacting with customers and casino employees is an important social experience
- The price attracts people to participate and gamble
- Today's mega resorts attract tourist visits due to must see facilities
Amenity Offerings
- Hotels, salons, spas, and amusement parks draw people to casinos
MICE
- MICE represents meetings, incentives, convention and events
Goals of MICE
- Promote ideas together and create new ones
- Create better atmospheres and experiences
- Allow for more opportunities in business style settings
- Create new events or memories
- Seminars, conferences, and exhibits are all examples of the four pillars of MICE
Meetings
- A series of single day events held in hotels or convention centers with sizes that vary depending on business or executives
Types of Meetings
- Clinic is more like a workshop
- Participants will interact with each other
- Seminars and forums where professionals can better gather
- Colloquiums: formal discussions
- Lectures: Expert addressing a niche audience
- Panels: Speakers all stating different points of view, may include more than two people
Conventions
- Consist of meetings or trade shows with a lot of events and exhibitions
- Networking awards shows are a part of these type of meetings
- It is designed to draw more visitors
- Used to drive new business pitches as well
Factors of MICE
- CVB and meetings and visitors buearu
- Meetings and vendors and other types of associations
- A lot of special events that can be either product launches, corporate events, or general meetings
The Trade
- Travel is defined as reselling other products that are bought and or or reserved from other people
- The structure is built to book sales
- People make reservations or attract people to make travel arrangements
Travel includes the use of a personal agents
- Travel agents provide and sell airlines, cruises, or hotels
- Some other people run operations through other vendors
The travel trade can help open up new markets
- Attract more businesses and visitors and explore the market
To grow new business solutions it is required to manage
- Customers
- Identify problems and profile and survey customers
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