Transaction History FAQs

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Questions and Answers

What information can be viewed on the front of a card in the Wallet app?

Transaction history
Card expiration date
Card balance
Last four digits of FPAN and recent transactions (correct)

What is required to view transaction history in the Wallet app?

iPhone or iPad with Face ID
MacBook Pro with Touch Bar
iPhone, iPad, or MacBook Pro with Touch ID (correct)
Any Apple device with Wi-Fi

What can be found on the back of a card in the Wallet app?

Card PIN
Issuer's customer support number
Customisable contact buttons (correct)
Transaction limits

How do you add another card to the Wallet app?

Tap the '+' icon (A) Signup and view all the answers

What is available on the Wallet app's main screen?

All available cards and recent transactions (D) Signup and view all the answers

What can be accessed from the back of a card in the Wallet app?

Link to Issuer's App (B) Signup and view all the answers

What is the purpose of the additional smaller transaction in transaction history?

It is a pre-authorisation for the transaction and will not be reflected in actual account balance (B) Signup and view all the answers

Is transaction history available on Apple Watch?

No, it is not available on Apple Watch (C) Signup and view all the answers

What determines the visibility of transactions made with a plastic card or on other devices in transaction history?

The issuer of the credit or debit card (B) Signup and view all the answers

What information is displayed on the Transaction Details screen?

Merchant name, category, and location (B) Signup and view all the answers

How many transactions are displayed in transaction history for credit, debit, and prepaid cards?

10 transactions (C) Signup and view all the answers

What can be turned on or off in the Wallet settings?

Issuer updates and transaction history (B) Signup and view all the answers

Can transaction history be disabled?

Yes, it can be turned off by selecting a card on Wallet and tapping 'Change Default Card' (B) Signup and view all the answers

How can you change the default card on Wallet from an iPhone?

By touching and holding a card, then dragging it to the front of your cards (A) Signup and view all the answers

What is the purpose of the DPAN on the Wallet?

To provide an alternative to the credit/debit card number (A) Signup and view all the answers

What is the purpose of the 'Change Default Card' feature in Wallet?

To automatically select a card when using Apple Pay (A) Signup and view all the answers

What is the benefit of using a mobile wallet like Apple Wallet?

Convenience and ease of use for contactless payments (A) Signup and view all the answers

What information can be accessed through the link to the issuer's app?

Contact information for the issuer's customer support (A) Signup and view all the answers

How do you change the default card on Wallet from Settings on an iPhone?

By going to Settings and tapping 'Wallet & Apple Pay' (A) Signup and view all the answers

What can be removed from the Wallet?

The entire card from the Wallet (A) Signup and view all the answers

What is the purpose of the 'Get' button on the Wallet screen?

To download the issuer's app (C) Signup and view all the answers

What is displayed on the Wallet screen for each transaction?

Merchant name, category, and location (C) Signup and view all the answers

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Study Notes

Transaction History

Transaction history shows a smaller additional transaction, which is a pre-authorisation for the transaction and will not be reflected in the actual account balance.
Users should always check with their bank to confirm final transaction amounts.
Transaction history is not available on Apple Watch.

Availability of Transactions

Depending on the Issuer, users may only see transactions made on the device they're using.
Users may see all transactions made from their credit or debit card account, including from all devices using Apple Pay and their physical card.

Display of Transactions

Ten transactions are displayed in transaction history for credit, debit, and prepaid cards.
All transaction history is available for Apple Cash.

Disabling Transaction History

Transaction history can be disabled by selecting a card on Wallet and tapping "Change Default Card".

Changing Default Card

Users can change the default card on Wallet by touching and holding a card, then dragging it to the front of their cards.
Users can also change the default card from Settings on their iPhone.

Wallet Settings

From Settings, users can tap Wallet & Apple Pay to turn on/off Issuer updates (if supported), transaction history, and notifications.
Users can also change their default billing address and view the Link to Issuer's Privacy Policy and Terms and Conditions.

Card Management

Users can remove a card from Wallet and view card information.
Users can tap on a card to view more details and tap on a recent transaction for details.

Apple Maps

Wallet uses Apple Maps to provide merchant name, category, and location for transactions.
Users can tap on the location of the merchant to view details based on Apple Maps.