Tourism in the Philippines

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Questions and Answers

What was the average ratio of tourism direct gross value added (TDGVA) to gross domestic product (GDP) in the Philippines for the years 2000-2012?

5.9 percent per annum

How many people were employed in the Philippine tourism industry in 2012?

4.2 million

What was the Philippines' ranking out of 136 countries in terms of tourism attractiveness according to the data?

79th

List the nine prioritized tourism products in the Philippines' product portfolio.

<p>Nature, cultural, sun and beach, cruise and nautical, leisure and entertainment, MICE and events, health, wellness and retirement, diving and marine sports, education.</p> Signup and view all the answers

How many distinct ethno-linguistic groups contribute to the Philippines' immovable tangible heritage?

<p>144</p> Signup and view all the answers

Provide examples of intangible heritage found in the Philippines.

<p>Oral traditions and expressions, performing arts, social practices, festive events, etc.</p> Signup and view all the answers

How many islands make up the Philippines?

<p>7,641</p> Signup and view all the answers

Which major island group in the Philippines is considered the political and economic center?

<p>Luzon</p> Signup and view all the answers

Which island group is known as the heart of the country's biodiversity and includes popular destinations like Boracay?

<p>Visayas</p> Signup and view all the answers

Which island group is highlighted as one of the best climbing destinations, featuring the country's highest mountain, Mt. Apo?

<p>Mindanao</p> Signup and view all the answers

Filipino cuisine is described as the polymerization of how many distinct cuisines?

<p>144</p> Signup and view all the answers

What type of tourism is currently the major tourist draw for the Philippines?

<p>Beach tourism</p> Signup and view all the answers

Hiking is described as what kind of tourism in the Philippines?

<p>A rising form of tourism</p> Signup and view all the answers

Which Philippine city became the first UNESCO Creative City in 2016?

<p>Baguio</p> Signup and view all the answers

The Philippines is known as the Catholic pilgrimage capital of which continent?

<p>Asia</p> Signup and view all the answers

The Philippines has been traditionally known as the capital of the world for what?

<p>Festivities (Fiesta)</p> Signup and view all the answers

The contribution of wellness tourism in the Philippines reportedly doubled due to the rise of what traditional practice?

<p>Hilot</p> Signup and view all the answers

According to Maslow's hierarchy, what are Level 1 needs, and what aspects of tourism are they often connected to?

<p>Physiological needs (e.g., hunger, thirst), connected to gastronomy and accommodation.</p> Signup and view all the answers

What do Level 2 safety needs reflect in a tourism context according to the text?

<p>Reflection of a location's character, social life, and risk of undesired pathological characters.</p> Signup and view all the answers

What types of needs are covered in Levels 3 and 4 of Maslow's hierarchy?

<p>Social needs, including love, belonging, and esteem (self-esteem and esteem from others).</p> Signup and view all the answers

What are Level 5 and 6 needs in Maslow's hierarchy as described in the text?

<p>Cognitive and aesthetic needs.</p> Signup and view all the answers

What is Level 7 in Maslow's hierarchy?

<p>Self-actualization needs (self-realization).</p> Signup and view all the answers

Plog's psychographic tourist profile classifies tourists based on which factors?

<p>Personal characteristics, lifestyle, and personal values.</p> Signup and view all the answers

According to Plog, what characterizes psychocentric tourists?

<p>People primarily concerned with their own affairs, often seeking familiar destinations.</p> Signup and view all the answers

According to Plog, what characterizes allocentric tourists?

<p>Independent tourists seeking adventure or new experiences, often in exotic destinations.</p> Signup and view all the answers

According to Plog, what characterizes midcentric tourists?

<p>Representing the majority of tourists, they occupy a middle ground between psychocentrics and near-allocentrics.</p> Signup and view all the answers

What are the two dimensions of Iso-Ahola's (1982) social psychological model of tourism motivation?

<p>Escaping and seeking.</p> Signup and view all the answers

What are the four aspects of needs identified in Iso-Ahola's model?

<p>Escaping personal environment, escaping interpersonal environment, seeking intrinsic personal rewards, and seeking intrinsic interpersonal rewards.</p> Signup and view all the answers

What is the main focus of holistic tourism?

<p>Self-transformation.</p> Signup and view all the answers

What is the term for the reason people act or behave in a certain way, the force driving their efforts, especially regarding travel?

<p>Motivation (specifically, motivation to travel)</p> Signup and view all the answers

In the context of motivation, what is an incentive?

<p>The idea that if you do something, you get something good in return.</p> Signup and view all the answers

How is 'fear' described as a travel motivation?

<p>Avoiding something bad, be it a feeling, experience, or situation.</p> Signup and view all the answers

What concept motivates travel by satisfying a desire to accomplish something specific or demonstrate capability?

<p>Achievement</p> Signup and view all the answers

What type of motivation relates to personal development and becoming a better version of oneself through travel?

<p>Growth</p> Signup and view all the answers

What type of motivation involves making one's own choices and having control during travel?

<p>Power</p> Signup and view all the answers

What type of motivation involves seeking social acceptance and making meaningful connections with others during travel?

<p>Social</p> Signup and view all the answers

What theory of motivation proposes that people are motivated to behave in certain ways because they are evolutionarily programmed to do so?

<p>Instinct Theory</p> Signup and view all the answers

According to the text's description of incentive theory, why are people motivated to take certain actions?

<p>To reduce the internal tension that is caused by unmet needs.</p> Signup and view all the answers

What theory suggests that people take actions to either decrease or increase their levels of arousal?

<p>Arousal Theory</p> Signup and view all the answers

What theory of motivation emphasizes that people have strong cognitive reasons to perform various actions?

<p>Humanistic Theory</p> Signup and view all the answers

What are the three key elements of Expectancy Theory?

<p>Valence, instrumentality, and expectancy.</p> Signup and view all the answers

In Expectancy Theory, what does valence refer to?

<p>The value people place on the potential outcome.</p> Signup and view all the answers

In Expectancy Theory, what does instrumentality refer to?

<p>Whether people believe that they have a role to play in the predicted outcome.</p> Signup and view all the answers

In Expectancy Theory, what is expectancy?

<p>The belief that one has the capabilities to produce the outcome.</p> Signup and view all the answers

What is the collective term for the 'engines of human conduct' that play a fundamental part in tourism mechanics?

<p>Needs, motives, and motivations</p> Signup and view all the answers

List the five layers of Maslow's hierarchy of needs mentioned.

<p>Physiological needs, safety and security, social needs (love and belonging), esteem, self-actualization.</p> Signup and view all the answers

List the 5 layers of holiday motivations mentioned in the text.

<p>Relaxation, stimulation, social needs, self esteem, self-realization.</p> Signup and view all the answers

Distinguish between push and pull factors in tourism motivation.

<p>Push factors are motives that drive a tourist away from home (e.g., stress, desire for escape), while pull factors are motives that draw a tourist towards a specific destination (e.g., attractions, climate).</p> Signup and view all the answers

Push factors are normally related to what?

<p>A lack (rather than a deficiency).</p> Signup and view all the answers

What global change has led to a new questioning of identity, self, and place, influencing travel motivations like escape, search, and desire?

<p>Accelerated globalization</p> Signup and view all the answers

How can tourism fulfill the motivation of 'escape'?

<p>It can offer freedom from work and other time obligations.</p> Signup and view all the answers

What constitutes the 'search' motivation in tourism?

<p>An inner feeling of wanting to learn about new things, further fuelled by external pull factors.</p> Signup and view all the answers

Who identified the 'tourist career ladder' concept in 1988?

<p>Pearce</p> Signup and view all the answers

According to the tourist career ladder, how might motives change as a tourist gains more experience?

<p>Motives were more likely to change or evolve compared to a tourist with little experience.</p> Signup and view all the answers

Which researchers developed a constructed framework for the tourism decision-making process in 1997?

<p>Woodside and Sherrell</p> Signup and view all the answers

List the steps or sets involved in the Woodside and Sherrell (1997) decision-making framework.

<ol> <li>Total set, 2. Awareness set, 3. Available set, 4. Possible choices, 5. Evoked set (positive set; inert set: neutral; inept set: negative), 6. Destination choice and selection, 7. Influential factors to make tourism decision.</li> </ol> Signup and view all the answers

What does 'environmental perception' refer to in the context of tourism information?

<p>It refers to the tourism information rooted in the mind, combining old information and newly collected information.</p> Signup and view all the answers

What does the 'principle of maximum benefit' suggest about travel decisions?

<p>The decision to travel will be made according to the perceived benefit relative to the time (and potentially cost) spent.</p> Signup and view all the answers

What does 'tourism preference' refer to?

<p>The human's impression of destinations or travel styles based on their perceived characters over reality.</p> Signup and view all the answers

What is an 'information channel' regarding tourism?

<p>The way tourists obtain and collect information about travel options.</p> Signup and view all the answers

What is a 'decision consultant' in tourism?

<p>Someone the tourist might ask for suggestions or advice before starting their tourism journey.</p> Signup and view all the answers

Tourism motivations involve the _____ and _____ factors associated with travel and a destination.

<p>push, pull</p> Signup and view all the answers

What do older people (the senior travel market) mainly focus on regarding tourism, according to the text?

<p>Tourism motivations and perception.</p> Signup and view all the answers

Adventure travel is considered what type of tourism market?

<p>A type of niche</p> Signup and view all the answers

What type of tourism involves the pursuit of unique and memorable eating and drinking experiences?

<p>Culinary tourism</p> Signup and view all the answers

What type of tourism involves traveling to places to experience their culture, lifestyle, history, art, and architecture?

<p>Cultural tourism</p> Signup and view all the answers

What is the term for traveling to a disaster area primarily out of curiosity?

<p>Disaster tourism</p> Signup and view all the answers

What are the main goals of ecotourism?

<p>To conserve the environment and protect it from detrimental impacts associated with tourism.</p> Signup and view all the answers

What type of tourism involves visiting a foreign location specifically to observe the indigenous members of its society?

<p>Ethno tourism</p> Signup and view all the answers

What does extreme tourism involve?

<p>Travel to dangerous locations or participation in dangerous events or activities.</p> Signup and view all the answers

Jungle tourism is described as a rising subcategory of what broader type of travel?

<p>Adventure travel</p> Signup and view all the answers

What does 'overland travel' refer to?

<p>An 'overland journey,' typically implying long-distance travel over land.</p> Signup and view all the answers

What is urban exploration (often shortened to urbex or UE) also commonly referred to as?

<p>Infiltration</p> Signup and view all the answers

What type of tourism involves activities undertaken for spiritual pursuits?

<p>Spiritual tourism</p> Signup and view all the answers

What are 'duck tours'?

<p>Tours using purpose-built amphibious tour buses or military surplus vehicles that can travel on land and water.</p> Signup and view all the answers

What are 'heritage trails'?

<p>Walking trails and driving routes in urban and rural settings that highlight historical or cultural points of interest.</p> Signup and view all the answers

Name at least 5 types of museums listed in the text.

<p>Archaeology, art, biographical, children's, history (other examples: automobile, design, ethnographic, living history, maritime, military, natural history, science, virtual).</p> Signup and view all the answers

What is the practice of observing birds in their natural environment called?

<p>Bird watching</p> Signup and view all the answers

What is the term for the observation of animals in their native habitats, often done at night, as a recreational activity?

<p>Wildlife night-spotting</p> Signup and view all the answers

What are biodiversity hotspots?

<p>Significant reservoirs of biodiversity that are also severely threatened by human activities.</p> Signup and view all the answers

What activity involves using a kayak for moving across water?

<p>Kayaking</p> Signup and view all the answers

What is considered the 'backbone' of the hospitality industry, comprised of customer service?

<p>Hospitality itself (the concept/practice)</p> Signup and view all the answers

What are the three foremost categories of the hospitality industry identified as dependent on a strong economy?

<p>Food and beverage, Accommodations, Travel and tourism.</p> Signup and view all the answers

What are the four main segments of the hospitality industry listed together?

<p>Food and beverages (F&amp;B), Travel and tourism, Lodging, and Recreation.</p> Signup and view all the answers

Which is considered the largest segment of the hospitality industry, where 'F&B reigns supreme'?

<p>Food and beverages</p> Signup and view all the answers

What does the 'lodging' segment of the hospitality industry provide?

<p>Accommodation for a period or a place to sleep for one or more nights.</p> Signup and view all the answers

What is 'recreation' in the context of the hospitality industry?

<p>Any activity that people do for rest, relaxation, and enjoyment.</p> Signup and view all the answers

What is the business of providing food service, often for events or institutions?

<p>Catering</p> Signup and view all the answers

What is the practice of bartenders entertaining guests, typically while making drinks?

<p>Flairing (or flair bartending)</p> Signup and view all the answers

What is the cooking method that uses prolonged dry heat, often in an oven?

<p>Baking</p> Signup and view all the answers

What is the task of arranging bedsheets and other bedding on a bed to prepare it for use?

<p>Bed-making</p> Signup and view all the answers

What term describes the way to set a table with tableware?

<p>Table setting</p> Signup and view all the answers

One characteristic of tourism products is _____ , meaning they are services and largely non-physical, though they may have tangible elements.

<p>intangibility</p> Signup and view all the answers

Why are tourism products considered to have a 'limited life-span' or be perishable?

<p>They cannot be stored; unless consumed when planned (e.g., a hotel room for a specific night, a seat on a flight), the opportunity is lost and becomes waste.</p> Signup and view all the answers

What does 'aggregability' mean regarding tourism products?

<p>Tourism experiences are often formed by aggregating various separate products and services (e.g., flight, hotel, activities), which makes commercialization and quality control more complex.</p> Signup and view all the answers

What does 'heterogeneity' mean as a characteristic of tourism services?

<p>The service experience can vary each time it's delivered, even if the core product is the same, due to factors like customization, timing, and the human element involved.</p> Signup and view all the answers

The 'simultaneity of production and consumption' in tourism means the service is produced and consumed at the same time. What component does this make extremely important?

<p>The human component (staff interaction, other customers)</p> Signup and view all the answers

Flashcards

TDGVA to GDP Ratio

Average of 5.9% per annum from 2000-2012.

Key Tourism Products

Nature, culture, sun and beach, and MICE.

Ethno-linguistic Groups

144 distinct groups with unique languages and customs.

Number of Islands in the Philippines

7,641

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Luzon

Political and economic center of the Philippines.

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Visayas

The heart of Philippine biodiversity, home to Boracay

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Holistic Tourism

Offers self-transformation and deeper understanding.

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ISO Aloha's Elements

Escaping and seeking personal/interpersonal elements.

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Motivation to Travel

The reasons that drive your effort.

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Theories of Motivation

Instinct, incentive, arousal, humanistic and expectancy.

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Maslow's Hierarchy of Needs

Physiological, safety, social, esteem, and self-actualization needs.

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Holiday Motivations

Relaxation, stimulation, social needs, self-esteem, and self-realization.

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Search (Tourism)

Desire to learn new things, fuelled by external pull factors.

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Tourism Decision

Tourist decisions based on personal factors.

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Tourism Motivations

Factors associated with travel and destination.

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Culinary Tourism

Unique and memorable eating and drinking experiences.

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Ethno Tourism

Visiting to observe indigenous members of a society.

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Boat Tour

Typically starting and ending in the same place.

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Hospitality Industry Categories

Food and beverage, accommodations, and travel/tourism.

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Tourism Characteristics

Intangibility, limited life-span, aggregability, heterogeneity, simultaneity.

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Study Notes

Tourism Industry and Economy

  • The ratio of tourism direct gross value added (TDGVA) to gross domestic product (GDP) averages 5.9% per year from 2000-2012.
  • Total employment is increasing, averaging 10.6 from 2010-2012.
  • Tourism creates 4.2 million jobs in 2012.
  • The Philippines ranks 79th out of 136 countries.

Philippines Product Portfolio

  • Nature
  • Cultural
  • Sun and Beach
  • Cruise and Nautical
  • Leisure and Entertainment
  • MICE and Events
  • Health, Wellness and Retirement
  • Diving and Marine Sports
  • Education
  • Market-product analysis recommends prioritizing nine tourism products

Attractions

Immovable Tangible Heritage

  • Includes 144 distinct ethno-linguistic groups like churches and UNESCO heritage sites.

Intangible Heritage

  • Consists of oral traditions, performing arts, social practices, and festive events
  • The Philippines has 7,641 islands.
    • Luzon is the political and economic center.
    • Manila ranks as the 11th most attractive city.
    • Visayas is known as the heart of the country's biodiversity, with Boracay as its best island.
    • Mindanao is a top climbing destination, featuring Mount Apo, its highest mountain.

Cuisines

  • Filipino cuisine is the polymerization of 144 distinct cuisines.

Types of Tourism

  • Beach and diving tourism are major tourist attractions.
  • Hiking is a rising form of tourism.
  • Research and education bring people to biodiversity sites in Philippine environmental corridors.
  • Arts and crafts establish a cultural renaissance.
  • Baguio became the first UNESCO creative city in 2016.
  • Pilgrimage, the country is the Catholic pilgrimage capital of Asia.
  • Fiesta is known as the traditional capital of world festivities.
  • Wellness has doubled due to the rise of hilot

Maslow's Hierarchy of Needs

  • There are 5 stage theory on motivations, cognitive and aesthetic needs
  • Level 1: Physiological Needs are connected to gastronomy and accommodation.
  • Level 2: Safety Needs reflect a location's character and social life risk of undesired pathological characters.
  • Level 3 and 4: Social Needs relate to esteem connected with self-esteem or esteem from others.
  • Level 5 and 6: Cognitive and Aesthetic Needs
    • Cognitive - knowledge and understanding local lifestyle, heritage, and traditions
    • Aesthetic - appreciation and search for beauty, balance and form
  • Level 7: Self-actualization needs(self realization)

Plog's Psychographic Tourists Profile

  • Classifies tourists based on personal characteristics, lifestyle, and values.
  • Psychocentrics are concerned with their own affairs.
  • Allocentrics are independent tourists seeking adventure.
  • Mid-centrics represent the majority of tourists and occupy borders with psychocentrics and allocentrics.

Iso Aloha's Model of the Social Psychological of Tourism

  • A two-dimensional leisure motivation theory includes escaping and seeking.
  • Iso Aloha (1982) includes personal and interpersonal components.

Four Aspects of the Needs

  • Escaping personal environment
  • Escaping interpersonal environment
  • Seeking intrinsic personal rewards
  • Seeking intrinsic interpersonal rewards

Travel Motivations

  • Motivations for travel and hospitality
  • Focuses on self-transformation
  • Understanding more about themselves

Tourism Motivations

  • Nostalgia
  • Increasing knowledge
  • Health and entertainment
  • Tourism time
  • Tourism manner
  • Tourism destination
  • Tourism expense

Motivation to Travel

  • The reason you do things; the force driving your efforts.
  • Incentive - if you do something, you get something good.
  • Fear - avoiding something bad, a feeling, experience, or situation.
  • Achievement - satisfying something you’ve always wanted to do.
  • Growth - becoming a better you is a noble goal.
  • Power - make your own choices, not getting swept along in the flow, no one controlling you.
  • Social engagement.
  • Social acceptance - make meaningful connections with other people can still be motivating

6 key ideas behind theories of motivation

  • Is a force that initiates, guides, and maintains goal-oriented behaviors.
  • Motivations consist of 3 key elements: valence, instrumentality, and expectancy
    • valence refers to the value people place on the potential outcome
    • instrumentality refers to whether people believe that they have a role to play in the predicted outcome
    • expectancy is the belief that one has the capabilities to produce the outcome
  • Instinct theory - People are motivated to behave in certain ways because they are evolutionarily programmed to do so.
  • Incentive theory - People are motivated to take certain actions in order to reduce the internal tension that is caused by unmet needs.
  • Arousal theory - People take certain actions to either decrease or increase levels of arousal.
  • Humanistic theory - People also have strong cognitive reasons to perform various actions.

Motivation, Needs, and Motives

  • Needs, motives, and motivations are the engines of human conduct and the play fundamental part in the mechanics of tourism.
  • Motivation exists when a person is capable of creating an impulse that leads to a need and will give a feeling of dissatisfaction until this need has been satisfied.

Five Layers of Maslow's Theory

  • Physiological needs (hunger or thirst)
  • Safety and security (shelter)
  • Social needs, love and belonging
  • Esteem (to be accepted and valued by others)
  • Self-actualization

5 Layers of Holiday Motivations

  • Relaxation
  • Stimulation
  • Social needs
  • Self-esteem
  • Self-realization

Motives and motivations

  • Push and pull factors are commonly used
    • Pull factor is related to the search for travel motives tourists develop when selecting their holiday.
    • Push factors are normally related to a lack (and not so much of a deficiency).

Escape, Search, and Desire

  • Profound changes in the way that place and time are experienced as a result of accelerated globalization have led to a new questioning of identity, the self and the place people take in this world
    • Escape - tourism can offer freedom from work and other time obligations
    • Search - inner feeling of wanting to learn about new things, further fueled by external pull factors
    • Desire - may about tangible matters

Tourist Motivations

  • The factors in which influence a tourist to travel.

Push and Pull Motives

  • Push factors are the motives that drive a tourist away from home.
  • Pull factors are the motives that drive a tourist toward a destination.

Tourist Career Ladder

  • Was identified by Pearce (1988).
  • The more experience a tourist gained, the more likely motives were to change compared to a tourist with little experience.

The Decision-Making Process

  • Woodside and Sherrell (1997) from their constructed framework.
    • Total set
    • Awareness set
    • Available set
    • Possible choices
    • Evoked set (positive set, inert set: neutral and inept set: negative)
    • Destination choice and selection
    • Influential factors to make tourism decision
  • This is a process to collect, organize, and assess the information.

Environmental Perception

  • Refers to the tourism information rooted in mind, the old information, and collected information.

Principle of Maximum Benefit

  • The decision to travel will be made according to time spending on it.

Tourism Preference

  • Refers to the human's impression based on their characters over reality.

Content of Tourism Decision

  • Tourists are supposed to make a lot of decisions, any of them will take personal factors and will into consideration.

Decision Consultant

  • Someone who the tourist will ask for suggestions before starting tourism.

Tourism Partners

  • Might be focusing on the person's characters and personal demand.

Tourism Motivations

  • The push and pull factors associated with travel and a destination.

The Senior Travel Market

  • Old people mainly focus on tourism motivations and perception.

Activities in Tourism Industry

  • Adventure travel - a type of niche

Types of Adventure Travel

  • Accessible, a trend for developing tourism

  • Culinary

  • Cultural

  • Act of traveling to place to see that location's culture, lifestyle of the people, history, art, architecture, religions, and other factors that shaped their way of life

  • Disaster Tourism - traveling to a disaster area as a matter of curiosity

  • Ecotourism

    • conserve the environment
    • protect the environment from detrimental impacts
  • Ethno Tourism - visiting a foreign location for the sake of observing the indigenous members of its society

  • Extreme Tourism - often overlap with extreme sport

  • Jungle Tourism - rising subcategory of adventure travel

  • Overland Travel - refers to an overland journey

  • Urban Exploration

    • Often shortened as urbex or UE
    • Commonly referred to as infiltration
  • Spiritual Tourism - activities done for spiritual pursuits

  • Boat Tour

    • typically starting and ending in the same place
  • Duck tours

    • purpose-built amphibious tour buses or military surplus
  • Heritage Trails

    • walking trails and driving routes in urban and rural settings
  • Long Distance Hiking (Walking Tours)

    • Long distance hikes
  • Museum Tour

    • Art museums, natural museums, science museums, war museums and children's museums Types: architectural; archaeology; art; biographical; automobile; children's; design; diachronic; encyclopedic; ethnology or ethnographic; historic house; history; living history; maritime; medical; memorial; military and war; mobile; natural history; open-air; pop-up; science; specialized; virtual; zoological parks and botanic gardens
  • Hotels and Restaurants

    • camping sites and other short-stay accommodation
    • bars and canteens
  • Transport, Storage and Communication Land Transport

    • via railways
    • land transport
    • scheduled passengers
    • non-scheduled passengers

Water Transport

- sea and coastal water
- inland water

Air Transport

- scheduled air
- non-scheduled air

Supporting and Auxiliary Transport Activities; Activities of Travel Agencies

- activities of travel agencies
- tourist assistance activities

Financial Intermediation, Real Estate, Renting and Business Activities

- renting of machinery and equipment without operator
- goods
- renting of transport equipment
- renting of land transport equipment
- renting of water transport equipment
- renting of air transport equipment

Recreational, Cultural and Sporting Activities

  • Motion picture, radio and tv

  • Other entertainment

  • Library, archives, museums, and cultural activities

  • Museum activities and preservation of historical sites

  • Botanical and zoological

  • Sporting and other recreational

  • Sporting activities

  • Other recreational

  • Primary Forest Trekking

    • Abound in the park and you could spend days trekking
  • Cycling

    • Experience is by cycling through the forest
  • Activities in South Africa

    • Legend golf and safari resort
      • Home of the extreme 19th
    • Entabeni safari conservancy
      • The place of the mountain
    • Zebra country lodge
      • Comfortable country living in a tranquil setting has nver been ore accessible and breathtakingly beautiful
      • Brenaissance wine and stud estate
        • Secluded beauty of the daevon valleyat the heart of the stellenbosch wineleands
  • Whalesong hotel and spa

    • Renowned for its unique sceneray and moderate climate
  • 3 swimmable beaches

    • Blue flag beach
  • Zandvlakte nature reserve

    • The jewel of south africa's wilderness area
  • Dugong beach lodge

    • Discover paradise on the east african seaboard
  • Mogotlho safari lodge

    • Named after the majestic camel thorn trees of the area
  • Everest base camp trekking

    • 16 days everest base camp trekking offers wonderful opportunities of countless mountains
    • View including top of the world “mt. everest”

Activities in Hospitality Industry

3 Categories of the Hospitality Industry

  • Hospitality industry's backbone
  • The business is comprised of customer service

Food and Beverage

  • Symbiotically function as part of other businesses

Accommodations

  • Offering lodging represent a broad segment of the hospitality industry

Travel and Tourism

  • Encompasses Transportation

Economics

  • three foremost categories of the hospitality industry
  • dependent on a strong economy

4 Segments of the Hospitality Industry

  • food and beverages travel and tourism, lodging, and recreation
  1. Food and Beverages
  • Fnb is the largest segment of the hospitality industry
  • In hospitality, Fnb reigns supreme
  1. Travel and tourism
  • deal with services related to moving people from place o place
    • Leisure Travel: Person spends money on lodging, food and recreation while taking a vacation trip
    • Business Travel: A person travels for work and spends money on lodging and food
  1. Lodging
    • A type of accommodation for a period or a place to sleep for once or more nights
  2. Recreation
    • Any activity that people do for rest, relaxation, and enjoyment
  • 4 sectors of the hospitality industry: fnb, lodging, recreation, and travel and tourism

Food and Beverage Activities

  • Catering
    • The business of providing food service
  • Bartender
    • Who formulates and serves alcoholic or soft drink beverages behind the bar
  • Flairing
    • The practice of bartenders entertaining guests
  • Baking
    • A method of cooking food that uses prolonged dry heat
  • Bed-making
    • Arranging the bedsheets and other bedding on a bed, to prepare it for use

Characteristics of Tourism and Hospitality Sectors

  • Intangibility: tourism products are services and are largely intangible with tangible, concrete elements.
  • Limited Life-Span: tourism products cannot be stored, so unless consumed when planned, they are waste.
  • Aggregability: products are formed by aggregating various products.
  • Heterogeneity: the product being customized, any given trip will be different from any other
  • Simultaneity of Production and Consumption: the human component in the provision of services is extremely important.

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