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Questions and Answers
What is dark tourism according to the content?
What is dark tourism according to the content?
What is a sub-sector of dark tourism?
What is a sub-sector of dark tourism?
What is the purpose of celebrating World Tourism Day?
What is the purpose of celebrating World Tourism Day?
What is the date of World Tourism Day?
What is the date of World Tourism Day?
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What type of tourism involves visiting shopping malls and theaters?
What type of tourism involves visiting shopping malls and theaters?
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What can destinations leverage to develop authentic shopping experiences?
What can destinations leverage to develop authentic shopping experiences?
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What is a lesser-known dark tourism attraction?
What is a lesser-known dark tourism attraction?
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What is the organization that announced World Tourism Day?
What is the organization that announced World Tourism Day?
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What is the primary concern of LGBT tourists when traveling to destinations?
What is the primary concern of LGBT tourists when traveling to destinations?
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What is the primary goal of the tourism industry?
What is the primary goal of the tourism industry?
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Which type of tourism allows tourists to take a virtual tour of an attraction from home?
Which type of tourism allows tourists to take a virtual tour of an attraction from home?
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What is a sample activity for tourists in Beach Tourism?
What is a sample activity for tourists in Beach Tourism?
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According to the UNWTO, what is the definition of tourism?
According to the UNWTO, what is the definition of tourism?
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Which type of tourism focuses on the aviation industry and space travel?
Which type of tourism focuses on the aviation industry and space travel?
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What is a characteristic of tourism products and services?
What is a characteristic of tourism products and services?
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What affects travelers' decisions?
What affects travelers' decisions?
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What is the purpose of Virtual Tourism?
What is the purpose of Virtual Tourism?
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What is the focus of tourism businesses in terms of marketing and advertising?
What is the focus of tourism businesses in terms of marketing and advertising?
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What is a characteristic of Gay Tourism?
What is a characteristic of Gay Tourism?
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Which type of tourism is often associated with coastal resorts?
Which type of tourism is often associated with coastal resorts?
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What is true about individual tourists' perceptions?
What is true about individual tourists' perceptions?
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What is a benefit of Virtual Tourism for travelers?
What is a benefit of Virtual Tourism for travelers?
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What is the main focus of tourism?
What is the main focus of tourism?
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What is tourism, according to the definition?
What is tourism, according to the definition?
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Who is responsible for ensuring that hotel guests have a top-tier customer service experience?
Who is responsible for ensuring that hotel guests have a top-tier customer service experience?
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What is the primary responsibility of the Back of the House staff?
What is the primary responsibility of the Back of the House staff?
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Who is responsible for creating menus and managing kitchen staff in a restaurant?
Who is responsible for creating menus and managing kitchen staff in a restaurant?
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What is the primary role of a Valet Runner/Valet Parking Attendant?
What is the primary role of a Valet Runner/Valet Parking Attendant?
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Who is responsible for accurately recording customers’ orders and handling payments in a restaurant?
Who is responsible for accurately recording customers’ orders and handling payments in a restaurant?
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What is the primary role of a Housekeeping Staff member?
What is the primary role of a Housekeeping Staff member?
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Who is responsible for preparing and serving a variety of beverages in a restaurant?
Who is responsible for preparing and serving a variety of beverages in a restaurant?
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Who is responsible for making sweet treats for diners to enjoy in a restaurant?
Who is responsible for making sweet treats for diners to enjoy in a restaurant?
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Which of the following positions is responsible for clearing and cleaning tables in preparation for the next customer?
Which of the following positions is responsible for clearing and cleaning tables in preparation for the next customer?
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Which cruise department is responsible for maintaining and running the vessel?
Which cruise department is responsible for maintaining and running the vessel?
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Which of the following positions is responsible for preparing food items by cutting, chopping, mixing, and cooking?
Which of the following positions is responsible for preparing food items by cutting, chopping, mixing, and cooking?
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Which cruise department deals with anything relating to passenger entertainment?
Which cruise department deals with anything relating to passenger entertainment?
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Which position is responsible for making sure dishware is spotless and keeps the kitchen clean and clear of garbage and hazardous clutter?
Which position is responsible for making sure dishware is spotless and keeps the kitchen clean and clear of garbage and hazardous clutter?
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Which cruise department includes staff members who work in fitness centers, beauty shops, spas, and medical services?
Which cruise department includes staff members who work in fitness centers, beauty shops, spas, and medical services?
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Which cruise department includes members working in restaurants, bars, and passenger cabins?
Which cruise department includes members working in restaurants, bars, and passenger cabins?
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Which of the following positions is an essential member of any restaurant staff?
Which of the following positions is an essential member of any restaurant staff?
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Study Notes
Definition of Tourism
- The UNWTO defines tourism as activities of persons traveling to and staying in places outside their usual environment for business, leisure, and other purposes.
Tourism Core Concepts and Definition of Terms
- Tourism involves various experiences and is about the customer's experience.
- Tourism products and services are perishable, meaning they are consumed immediately and cannot be stored for the future.
- Social, economic, and institutional factors affect travelers' decisions.
Types of Tourism
- Gay Tourism: caters to LGBT tourists, focusing on cultural and safety issues, and promoting HIV/AIDS awareness.
- Beach Tourism: involves coastal resorts and water activities like beach hopping, scuba diving, and snorkeling.
- Virtual Tourism: offers virtual tours of attractions, allowing travelers to preview destinations before taking a trip.
- Space Tourism: allows tourists to experience space travel for recreational, leisure, or business purposes.
- Dark Tourism: involves visiting sites of natural disasters, man-made disasters, cemeteries, and historical museums.
- Shopping Tourism: focuses on developing authentic and unique shopping experiences that add value to tourist destinations.
History and Development of Tourism
- The UNWTO announced September 27 as "World Tourism Day" to promote sustainability in the tourism sector.
Tourism Industry Careers
- Front Office Staff:
- Concierge: provides top-tier customer service, welcomes guests, and provides information on local events and attractions.
- Bell Attendant/Person: assists guests with check-in and checkout, and escorts them to their rooms.
- Valet Runner/Valet Parking Attendant: drives and retrieves vehicles for customers.
- Back of the House:
- Housekeeping Staff: maintains guestrooms, reports inconsistencies, and initiates maintenance requests.
- Administrative Personnel, Engineers, and Maintenance Staff: work behind the scenes with minimal guest contact.
- Food and Beverage Service Sector:
- Restaurant Manager: oversees restaurant operations and staff.
- Cashier: records orders and handles payments.
- Server: takes and serves orders in a friendly manner.
- Bartender: prepares and serves beverages.
- Barista: prepares coffee blends or tea.
- Executive Chef: creates menus, manages kitchen staff, and ensures food quality.
- Pastry Chef: creates sweet treats for diners.
- Line Cooks: prepare food items in the kitchen.
- Buss Person: clears and cleans tables.
- Food and Beverage Steward: maintains cleanliness and order in the kitchen.
- Cruise Lines:
- Activity/Entertainment Department: deals with passenger entertainment, including hosts, performers, and shore excursion staff.
- Service/Hospitality Department: includes staff working in restaurants, bars, and passenger cabins.
- Personal Care Department: includes staff working in fitness centers, beauty shops, spas, and medical services.
- Deck Department: maintains and runs the vessel.
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Description
This quiz covers the definition of tourism, its impact on economic development, and the role of the tourism industry in providing enjoyable experiences.
