Tour Guiding Overview

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Questions and Answers

What is the primary duty of a tour guide?

To manage hotel accommodations

To inform tourists about a particular area (correct)

To organize travel itineraries

To provide transportation for tourists

Which type of guide is primarily responsible for promoting a business during tours?

Adventure guides

Tour managers

Business or industry guides (correct)

Urban guides

Which of the following is NOT a type of tour guide mentioned?

Government guides

Online tour guides (correct)

Urban guides

Adventure guides

What is a tour manager responsible for?

Ensuring smooth operation of group tours Signup and view all the answers

Which characteristic is most associated with urban guides?

They frequently work on a tour-by-tour basis. Signup and view all the answers

What additional skill might a business or industry guide need?

Sales techniques Signup and view all the answers

What does an adventure guide provide during a tour?

Equipment and instruction Signup and view all the answers

In the context of tour guiding, what does the term 'interpreter' primarily refer to?

A translator of foreign languages or sign language Signup and view all the answers

What is the primary responsibility of an escort interpreter?

To ensure visitors receive promised accommodations and services Signup and view all the answers

Which type of guide is typically known as a docent?

Volunteer guide Signup and view all the answers

What task is NOT typically performed by a tour guide?

Providing translation services in foreign languages Signup and view all the answers

What distinguishes a driver guide from other types of guides?

They drive while providing guided tours Signup and view all the answers

Which of the following describes the role of an inbound tour operator?

Markets tours showcasing their home country to overseas tourists Signup and view all the answers

What characteristic is essential for escort interpreters?

High language proficiency and a broad educational background Signup and view all the answers

What is one of the roles of a tour guide in relation to guest safety?

Providing first aid if needed Signup and view all the answers

Which of the following is NOT a role of a tour guide?

Performing all interpretations for visitors Signup and view all the answers

Study Notes

Systems Plus College Foundation - College of Hospitality and Tourism Management

The college is located at MacArthur Highway, 2024 Balibago, Angeles City, Philippines 2009
Phone number: (045) 322-7723 Loc. 221 | 0919-0692892
Fax number: (045) 892-7489

Chapter 1: Overview on Tour Guiding and Escorting

This chapter provides an overview of tour guiding and escorting.

Definition of a Tour Guide

A tour guide conducts tours and has in-depth knowledge of the area.
Their primary duty is to inform visitors.
According to the 1987 Tour Guide Code, a tour guide is licensed by the local government and accredited by the Department of Tourism.
They guide tourists (both domestic and foreign) for a fee or commission.
Other names for tour guides include tourist guide (Europe), local guide, and city guide.

Types of Tour Guides

Urban guides: Freelancers or employed by agencies; experts in the city's fields (e.g., architects, historians, artists, storytellers)
Business or Industry guides: Guide corporate tours, educate visitors, explain the company philosophy. Trained in presentation skills.
Adventure guides: Lead physically challenging activities (hiking, biking, kayaking); knowledgeable about terrain and wildlife. May provide equipment and instruction.
Tour managers: Oversee group tours, ensuring smooth operation and that visitors receive what they paid for.
Interpreters: Explain, translate, demonstrate, and reveal meanings and relationships in various areas (natural, cultural, recreational, historical).
Escort Interpreters: Accompany foreign visitors, translate, and manage accommodations, transportation, meals, and events. Possess high language proficiency, excellent health, and broad educational background.
Docents or Volunteer guides: Guide in various locations (visitor centers, museums, historic houses, churches).
Historical guides: Show visitors historical sites (battlefields, ruins, temples).
Nature guides: Guide visitors through nature areas like wilderness areas, focusing on subjects like ornithology or geology.
Staff guides/ Driver guides: Work for travel agencies, drive tours, or provide guidance while driving.
Inbound tour operators: Develop and market tours showcasing their home country for overseas tourists.

Role of a Tour Guide

Planning: Create itineraries, research destinations, coordinate transportation, and manage accommodations.
Leading: Guide groups to attractions, providing commentary and answering questions.
Communication: Explain clearly, listen carefully to guest concerns, and address them effectively.
Ensuring safety: Brief guests on safety procedures, particularly in unsafe areas.
Providing Information: Detail the history, culture, and geography of the destination.
Assisting: Provide logistical help arranging entries to attractions and recommend places to eat.
Providing Feedback: Share constructive criticism, assess what is working and areas that need improvement.
Providing First Aid: Provide basic medical assistance when needed.

The Public Relations Representative

Guides are responsible in some areas for projecting a specific image or political message.
Some guides are trained to answer controversial questions.

The Host

Travel is a sociable activity and a tour guide can act as a companion, mediator, advocate, entertainer, or concierge.
Tour guides can act as storytellers.

The Conduit

The guide's role is crucial as a link and channel.
It is essential in promoting local culture and experiences.

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Description

This quiz covers Chapter 1 of the Tour Guiding and Escorting course, focusing on the fundamental concepts of tour guiding. It explores the definition of a tour guide, their responsibilities, and types of tour guides. Assess your understanding of the important aspects of this profession.