Podcast
Questions and Answers
The guide's name is Jajang.
The guide's name is Jajang.
True (A)
The tourist's name is Morison.
The tourist's name is Morison.
True (A)
The guide asks the tourists to wait inside the airport.
The guide asks the tourists to wait inside the airport.
False (B)
There are four baggage tags requested by the guide.
There are four baggage tags requested by the guide.
The tourists are welcomed at Husein Sastranegara Airport.
The tourists are welcomed at Husein Sastranegara Airport.
The guide mentions a toilet on the right side.
The guide mentions a toilet on the right side.
The tourist expresses that their flight was nice.
The tourist expresses that their flight was nice.
The tourists are staying at Sahid Beach Hotel for three nights.
The tourists are staying at Sahid Beach Hotel for three nights.
There is no mention of changing money in front of the information office.
There is no mention of changing money in front of the information office.
Dinner at the hotel restaurant is served from 7 PM to 9 PM.
Dinner at the hotel restaurant is served from 7 PM to 9 PM.
The bus ride from the airport to the hotel takes approximately thirty minutes.
The bus ride from the airport to the hotel takes approximately thirty minutes.
Wulan, the tour guide, advises tourists not to eat or drink while on the bus.
Wulan, the tour guide, advises tourists not to eat or drink while on the bus.
The tourists are expected to contact the driver if they need assistance.
The tourists are expected to contact the driver if they need assistance.
The airport is located in the eastern part of Solo City.
The airport is located in the eastern part of Solo City.
The welcome dinner party is scheduled for 8 PM.
The welcome dinner party is scheduled for 8 PM.
Tourists can drink alcohol while driving according to the guide's instructions.
Tourists can drink alcohol while driving according to the guide's instructions.
A tour guide's primary role is to ensure the enjoyment and safekeeping of visitors.
A tour guide's primary role is to ensure the enjoyment and safekeeping of visitors.
A tour guide should avoid dealing with team members during a tour.
A tour guide should avoid dealing with team members during a tour.
Participating in morning briefings is optional for a tour guide.
Participating in morning briefings is optional for a tour guide.
A tour guide is responsible for ensuring the protection of tourism objects and their contents.
A tour guide is responsible for ensuring the protection of tourism objects and their contents.
Completing time sheets is not required for a tour guide.
Completing time sheets is not required for a tour guide.
Proactively promoting tour packages is one of the duties of a tour guide.
Proactively promoting tour packages is one of the duties of a tour guide.
A tour guide may sometimes need to perform tasks outside of their normal duties.
A tour guide may sometimes need to perform tasks outside of their normal duties.
A tour guide should not resolve problems or incidents related to tour information.
A tour guide should not resolve problems or incidents related to tour information.
Flashcards
Welcome to Sahid Beach Hotel
Welcome to Sahid Beach Hotel
A phrase used by a tour guide to greet and welcome tourists arriving at the hotel.
Room number 15-17
Room number 15-17
The assigned room range for the tourists.
Welcome Dinner Party
Welcome Dinner Party
An event held to welcome tourists to the city or hotel.
Shuttle Bus from Airport
Shuttle Bus from Airport
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Safety Precautions on Bus
Safety Precautions on Bus
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Hotel Location in Solo
Hotel Location in Solo
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Tourist Information
Tourist Information
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Bus Ride Time
Bus Ride Time
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Tour guide greeting
Tour guide greeting
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Tour guide introduction
Tour guide introduction
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Asking about a tour group
Asking about a tour group
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Collecting baggage tags
Collecting baggage tags
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Arranging baggage
Arranging baggage
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Providing information about facilities
Providing information about facilities
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Asking for questions
Asking for questions
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Group size
Group size
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Tour Guide Role
Tour Guide Role
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Tour Guide Responsibilities
Tour Guide Responsibilities
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Tour Guide Teamwork
Tour Guide Teamwork
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Tour Guide Problem-Solving
Tour Guide Problem-Solving
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Tour Guide Additional Duties
Tour Guide Additional Duties
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Tour Guide Communication
Tour Guide Communication
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Tour Guide Safety
Tour Guide Safety
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Tour Guide Promotion
Tour Guide Promotion
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Study Notes
Course Information
- Course title: An English Course on: Tourism, Hospitality, & Travel Industries
- Grade level: 3
- Term: 1st Term 2024-2025
- Code: 307
- Instructor: Mostafa Al-Awady
Table of Contents
- Unit 1: Handling Reservations
- Unit 2: Serving Passengers on Plane and at the Airport
- Unit 3: Providing Information upon Arrival on the Way to Hotel
- Unit 4: Handling Check-in
- Unit 5: Handling Telephone Enquiries
- Unit 6: Giving Directions
- Unit 7: Giving Information about Art Performances and Entertainment
- Unit 8: Beginning a Tour and Describing the Itinerary
- Unit 9: Describing Points of Interest on the Tour Route
- Unit 10: Serving Meals at Restaurant
- Unit 11: Describing Processes Used in Making Art Objects
- Unit 12: Bargaining for Souvenir Prices
- Unit 13: Describing Tourist Sites
- Unit 14: Handling Complaints
- Unit 15: Handling Check-out
- Unit 16: Sample Test for Review
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Description
This quiz covers essential procedures and details for tourists arriving at Husein Sastranegara Airport. It focuses on communication between the tour guide and tourists, logistical arrangements, and hotel accommodations. Test your knowledge on the roles of a tour guide and tips for a smooth travel experience.
