Tour Guide Procedures and Airport Details
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Questions and Answers

The guide's name is Jajang.

True

The tourist's name is Morison.

True

The guide asks the tourists to wait inside the airport.

False

There are four baggage tags requested by the guide.

<p>False</p> Signup and view all the answers

The tourists are welcomed at Husein Sastranegara Airport.

<p>True</p> Signup and view all the answers

The guide mentions a toilet on the right side.

<p>False</p> Signup and view all the answers

The tourist expresses that their flight was nice.

<p>True</p> Signup and view all the answers

The tourists are staying at Sahid Beach Hotel for three nights.

<p>False</p> Signup and view all the answers

There is no mention of changing money in front of the information office.

<p>False</p> Signup and view all the answers

Dinner at the hotel restaurant is served from 7 PM to 9 PM.

<p>True</p> Signup and view all the answers

The bus ride from the airport to the hotel takes approximately thirty minutes.

<p>False</p> Signup and view all the answers

Wulan, the tour guide, advises tourists not to eat or drink while on the bus.

<p>True</p> Signup and view all the answers

The tourists are expected to contact the driver if they need assistance.

<p>False</p> Signup and view all the answers

The airport is located in the eastern part of Solo City.

<p>False</p> Signup and view all the answers

The welcome dinner party is scheduled for 8 PM.

<p>False</p> Signup and view all the answers

Tourists can drink alcohol while driving according to the guide's instructions.

<p>False</p> Signup and view all the answers

A tour guide's primary role is to ensure the enjoyment and safekeeping of visitors.

<p>True</p> Signup and view all the answers

A tour guide should avoid dealing with team members during a tour.

<p>False</p> Signup and view all the answers

Participating in morning briefings is optional for a tour guide.

<p>False</p> Signup and view all the answers

A tour guide is responsible for ensuring the protection of tourism objects and their contents.

<p>True</p> Signup and view all the answers

Completing time sheets is not required for a tour guide.

<p>False</p> Signup and view all the answers

Proactively promoting tour packages is one of the duties of a tour guide.

<p>True</p> Signup and view all the answers

A tour guide may sometimes need to perform tasks outside of their normal duties.

<p>True</p> Signup and view all the answers

A tour guide should not resolve problems or incidents related to tour information.

<p>False</p> Signup and view all the answers

Study Notes

Course Information

  • Course title: An English Course on: Tourism, Hospitality, & Travel Industries
  • Grade level: 3
  • Term: 1st Term 2024-2025
  • Code: 307
  • Instructor: Mostafa Al-Awady

Table of Contents

  • Unit 1: Handling Reservations
  • Unit 2: Serving Passengers on Plane and at the Airport
  • Unit 3: Providing Information upon Arrival on the Way to Hotel
  • Unit 4: Handling Check-in
  • Unit 5: Handling Telephone Enquiries
  • Unit 6: Giving Directions
  • Unit 7: Giving Information about Art Performances and Entertainment
  • Unit 8: Beginning a Tour and Describing the Itinerary
  • Unit 9: Describing Points of Interest on the Tour Route
  • Unit 10: Serving Meals at Restaurant
  • Unit 11: Describing Processes Used in Making Art Objects
  • Unit 12: Bargaining for Souvenir Prices
  • Unit 13: Describing Tourist Sites
  • Unit 14: Handling Complaints
  • Unit 15: Handling Check-out
  • Unit 16: Sample Test for Review

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Description

This quiz covers essential procedures and details for tourists arriving at Husein Sastranegara Airport. It focuses on communication between the tour guide and tourists, logistical arrangements, and hotel accommodations. Test your knowledge on the roles of a tour guide and tips for a smooth travel experience.

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